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Kelly Ford

Melbourne, FL

4.8
3,140 Reviews
Kelly Ford has been serving the Melbourne community for 42 years. You can count on the Kelly Ford family for the best buying experience, and service after the sale. Stop in today, or find your next vehicle online.
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4305 Pineda Cswy

Melbourne, FL

32940

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Showing 3,140 reviews

August 29, 2018

Great Experience Sandy was so professional and quick with the paperwork. The best experience and quickest getting the paperwork done. Thank You Sandy Phil Pettus More

by Budman
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Sandra Van Hook
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Phil Pettus, Charlie Algieri-McCarthy
Aug 30, 2018 -

Kelly Ford responded

We love hearing from our customers so thank you for taking the time to write this glowing feedback. We will be sure to pass along your praises to Sandy, Phil, and Charlie. Until next time, drive safe! Best regards, Kelly Ford Team

August 28, 2018

Best experience buying a car! Bob Doyle helped my mother-in-law lease a vehicle a few months back and she had great things to say about him. When I decided to buy a new SUV, my hus More

by Jaimie1019
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Sandra Van Hook
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Bob Doyle
Aug 29, 2018 -

Kelly Ford responded

Jaimie, we are pleased to hear that you find our dealership to your liking. At Kelly Ford, We are driven to offer great customer care and we strive to provide the best purchase experience. We will pass your kinds words along to Bob and Sandra. Until next time, drive safely! Best regards, Kelly Ford Team

August 27, 2018

Amazing experience After going to another local deanship and basically having a horrible experience with them, I decided to try Kelly Ford of Melbourne. Vinny Amore, my More

by escapeme8
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Sandra Van Hook
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Vinny Amore
Aug 28, 2018 -

Kelly Ford responded

Thank you for recognizing your experience at Kelly Ford. We are glad that Vinny and Sandra were able to show you what we strive to deliver. Always feel free to call or stop by if there is anything else we can do to help you. Best regards, Kelly Ford Team

August 23, 2018

Excellent service department Sean took really good care of my vehicle. I asked him to call me before any work was done so I could properly budget for the bill. He called me back More

by tim1968
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Wison Vazquez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tabby Collins, Sean Krisanda, Derek Ertz-Berger, Richard Boyle, David Skinner, Milton Borens
Aug 24, 2018 -

Kelly Ford responded

We appreciate you working with our service department to keep your vehicle in tip-top shape. Please don't hesitate to contact Sean or visit us if we can help with anything at all. Best regards, Kelly Ford Team

August 22, 2018

Great team! Gustavo, Johnnie, and Erica were all super excellent! Fun people that provided excellent service to me. Thank you all very much! I'm very happy with m More

by Craig
Recommend Dealer
Yes
Employees Worked With
Erica, Johnnie Walsh, Gustavo Contreras
Aug 23, 2018 -

Kelly Ford responded

Craig, Thank you so much for taking the time to let us know how happy you are with your purchase! Feedback from you is one way we know we are achieving our goals. We will share this with Gustavo, Johnnie, and Erica. Take care! Best regards, Kelly Ford Team

August 21, 2018

Excellent Sales Experience Worked with Phil Pettus (Sales) and Cassandra Younger (Internet) to purchase a new Ford Fusion Hybrid using an X Plan. The experience was great, Phil More

by karenward
Recommend Dealer
Yes
Employees Worked With
Phil Pettus, Cassandra Younger
Aug 22, 2018 -

Kelly Ford responded

Thank you so much for the nice review, Karen! We really appreciate this feedback and we’ll be certain to share your compliments with Phil and Cassandra. We pride ourselves on offering high-quality customer service and are glad we were able to take care of you. It was our pleasure! Best regards, Kelly Ford Team

August 20, 2018

Used Car Thank you for your help in getting my daughter into a used car at a reasonable price. We were very pleased with you and the car. :) More

by tmw
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Reggie Morton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Vinny Amore, Johnnie Walsh
Aug 21, 2018 -

Kelly Ford responded

Thanks for the positive feedback. You're always welcome and we look forward to seeing you next time. Best regards, Kelly Ford Team

August 20, 2018

Professional The salesman was excellent and honest. They did what they said they would and beat the competitors price. Very professional on all aspects from beginn More

by Jeremy
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Phil Pettus
Aug 21, 2018 -

Kelly Ford responded

We really appreciate your feedback, Jeremy. We love hearing from our customers and thank you for choosing us for your automotive needs. We hope that if you ever require automotive assistance in the future, you won’t hesitate to reach out to us. Kind regards, Kelly Ford Team

August 15, 2018

Exceptionall Plus Mr Vazquez went above and beyond giving me a ride home when the shuttle would not take me because I had a 10 lb min pin with me Also I had a 07: More

by Red Mustang
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Wison Vazquez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 15, 2018 -

Kelly Ford responded

Thank you for sharing your feedback. We are very humbled by your kind words and delighted to know that our guest sees and appreciates all our efforts. If you need anything else for your Mustang, please let us know. Best regards, Kelly Ford Team

August 13, 2018

Excellent Milton did an excellent job. He got the description of the problems down accurately and quickly. Explained the warranty and coverage in a clear mano More

by Bob Melbourne Florida
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Milton Borens
Aug 14, 2018 -

Kelly Ford responded

Bob, we are so happy to hear that you had an excellent experience with us. Milton is an irreplaceable member of our team and his expertise goes unmatched. Please don't hesitate to reach out if you need anything else! Sincerely, The Kelly Ford Team

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