Kelly Ford

Regular maintenance, I.e., oil change, tire rotation, etc. Service attendant was pleasant and thorough. I had to buy 3 tires. I waited 3 hrs. for everything. Kind of a long wait. Also did not get my car washed Service attendant was pleasant and thorough. I had to buy 3 tires. I waited 3 hrs. for everything. Kind of a long wait. Also did not get my car washed, as promised. More

Exceptional Tabby did an excellent job. She explained the service in detail and was pleasant to work with. The service was quick and the wait was easy in the the Tabby did an excellent job. She explained the service in detail and was pleasant to work with. The service was quick and the wait was easy in the the waiting area. More

Excellent service,very helpful employee They were very helpful and instructive and solved quickly and satisfactorily the problem with the vehicle .Mr Ertz-Berger went out of his way to help They were very helpful and instructive and solved quickly and satisfactorily the problem with the vehicle .Mr Ertz-Berger went out of his way to help us. More

Car buying the way it should be Having purchased over twenty cars and trucks in my lifetime I would rate our experience recently at Kelly Ford and with Salesperson Brent Slater as th Having purchased over twenty cars and trucks in my lifetime I would rate our experience recently at Kelly Ford and with Salesperson Brent Slater as the absolute best. From Brent meeting us at the door upon our arrival through every step until driving off with our new car, Brent, Chuck Cooper in management and Johnnie Walsh in Finance were very friendly, courteous and helpful. No pressure just information and let us make up our minds on our schedule. Brent's follow-through and post sale follow-up have been great. More

Best place to buy a car! I just purchased another car from Kelly Ford and it has be a wonderful experience from start to finish. The sales staff were friendly, patient, and k I just purchased another car from Kelly Ford and it has be a wonderful experience from start to finish. The sales staff were friendly, patient, and knowledgable while helping me to pick out my perfect car. This time I purchased a used vehicle and the amazing staff worked to make sure I was to get what I wanted with a price I could afford. The whole experience has been fantastic and is why I keep coming back to this dealership. This is the third car I have purchased from them and would highly recommend them to anyone seeking a new vehicle. More

Great service Just left Kelly Ford after an oil change for my F350. We are greeted immediately by Stephen. An advisor Wilson met us a moment later. I was impressed Just left Kelly Ford after an oil change for my F350. We are greeted immediately by Stephen. An advisor Wilson met us a moment later. I was impressed at the attention given to our vehicle. My wife and I travel all over these great United States and this Ford service center is one of our favorites. I would love to get this type of customer service at our Ford service center in our hometown in Georgia. More

Efficient and professional. Phil Pettus called me regarding an inquiry I made online about a possible truck purchase. He met me at the dealership with the truck pre-staged and re Phil Pettus called me regarding an inquiry I made online about a possible truck purchase. He met me at the dealership with the truck pre-staged and ready to be viewed. He was very knowledgeable about the vehicle and applied no pressure to purchase but was detailed about what incentives were available. I ended up purchasing the truck and the process was conducted efficiently and professionally and courteously. Very happy with Phil Pettus and Kelly Ford. More

Second Flawless Buying Experience I'm not sure if I just have phenomenal luck, but this is the second time I have had the easiest possible experience buying a used car at Kelly Ford. I I'm not sure if I just have phenomenal luck, but this is the second time I have had the easiest possible experience buying a used car at Kelly Ford. I knew the blue book value of the car I was interested in and the one I was trading in. I came prepared to dig in and not budge from my price. Their first offer was lower than mine. No negotiating necessary! It doesn't get any better than that. I cannot say enough good things about Pamela. She went out of her way to make sure my online/email experience lead to the great deal. More

Great Place to Buy a Car. John Alligood made us feel very comfortable, right from the start. His people skills are outstanding. Every part of the purchase was smooth and profes John Alligood made us feel very comfortable, right from the start. His people skills are outstanding. Every part of the purchase was smooth and professional, all the way to the finish. The entire staff was very welcoming. I will definitely recommend Kelly Ford to anyone buying a new or used car or truck. More

My Experience With Kelly Ford I just finished leasing a new Escape from Kelly Ford. I was very satisfied with my experience. Each and every employee with whom I came in contact I just finished leasing a new Escape from Kelly Ford. I was very satisfied with my experience. Each and every employee with whom I came in contact was knowledgeable, helpful and pleasant. My salesperson, Phyl Pettus, took me step by step through the leasing process. He took pains to make it as easy as possible and paid attention to every detail. I would recommend Kelly Ford to anyone who is buying or leasing a car. Alison Pope More