Kelly Ford

I Have Complete Confidence in the Service Department I have a Ford Transit Connect (Cherry Red) 2015 that I love and baby. I actually bought it through CarMax but have gotten all my service done thru thi I have a Ford Transit Connect (Cherry Red) 2015 that I love and baby. I actually bought it through CarMax but have gotten all my service done thru this dealership. Always feel confident in what they tell me is needed (just got the back brakes fixed) as well as the usual tires rotated and oil change. It's a nicely run Service Dept. (very organized & clean!) and a great surprise is that I saw a Service Rep that I have known for a long time, Milton. He worked at the Mazda dealership when I had a Miata. He's a great guy!! He helped me with current dealership coupons and explained the situation and urgency with the brakes. I've never had to wait or wonder what to do or where to go next. Great communication. I'm a loyalty member and will be a long time customer. More

Purchase of new car I was treated very kindly everyone I spoke with was friendly my salesperson Bob Doyle which very helpful and informative and understanding which is im I was treated very kindly everyone I spoke with was friendly my salesperson Bob Doyle which very helpful and informative and understanding which is important to myself I would definitely bye from Kelly Ford again and from Bob Doyle salesperson More

Excellent Customer Service Charlie was extremely helpful! He made magic happen for me in order to get my key replaced on my 2016 Mustang. From the moment I walked in the staff g Charlie was extremely helpful! He made magic happen for me in order to get my key replaced on my 2016 Mustang. From the moment I walked in the staff greeted me with attentiveness and a willingness to help. Exceptional customer service. Forever a customer! More

Greatest car buying Experience I was referred to Rob Saslow in sales at Kelly Ford. Simply put; they really talked him up, not enough! The best car buying experience we have ever h I was referred to Rob Saslow in sales at Kelly Ford. Simply put; they really talked him up, not enough! The best car buying experience we have ever had. His followup after the sale is just unheard of. I will recommend him to everyone we know looking. More

Excellent Service Kelly Ford had a good selection of vehicles from which to choose. More importantly, they had the vehicle I was looking for! Our salesman, Casey, wa Kelly Ford had a good selection of vehicles from which to choose. More importantly, they had the vehicle I was looking for! Our salesman, Casey, was courteous, helpful, and knowledgeable of the selected car, a 2017 red mustang convertible. Price was at or slightly below what others were asking. They offered an excellent package of care and maintenance services that I accepted. The package also extended the new car warranty offered with the Ford CPO program. The result is a car that will not have any additional cost other than tires and gas. Thank you Jonnie!! More

Awesome Experience 2017 Expedition XLT EL Found the vehicle we were looking for online Kelly Ford a 2017 Ford Expedition XLT EL. Scheduled a text drive online for the next day. Immediately I w Found the vehicle we were looking for online Kelly Ford a 2017 Ford Expedition XLT EL. Scheduled a text drive online for the next day. Immediately I was in contact with Timothy Bradley. He put me in contact with Bob Doyle Sale Associate the day of our test drive. Bob showed us all the features, his knowledge and professionalism was amazing. He walked us through the process of buying a car with no pressure or stress. 5 years ago, when I bought my car I traded, I went to Kelly Ford and I told myself I would never go back. Needless to say, I'm very Happy I did when we found this vehicle. The experience was amazing stress free. Tim Vogal made Ford Finacing easy and great competitive rates. Also, Chuck Cooper Sales Manager was very pleasant and very interested in our experience. They all made car buying a pleasure. More

Better than expected Having bought a few new cars in my lifetime I have to say this was a very positive experience. Salesman Brent Slater was friendly, sincere and hospita Having bought a few new cars in my lifetime I have to say this was a very positive experience. Salesman Brent Slater was friendly, sincere and hospitable both through the whole experience and after. There where no surprises with management and finance. Based on my credit info which I verbally supplied Brent he showed me what my interest rate would be and that’s what it was through the end of the deal. Johnnie Walsh in finance was great. She processed tons of paperwork and warranties efficiently and quickly. The manager Chuck Cooper was accommodating. The atmosphere was very comfortable. Only a few minor details on the car to go over with service and hoping there are no surprises there as well. More

Helpful people It was a good experience. They took time to find the car I was looking for in a timely matter. Everyone did a good job. It was a good experience. They took time to find the car I was looking for in a timely matter. Everyone did a good job. More

good sales experience Really liked the sales experience before I found my vehicle, had been shopping multiple dealer in the area, Bob Doyle was informative of the trucks I Really liked the sales experience before I found my vehicle, had been shopping multiple dealer in the area, Bob Doyle was informative of the trucks I was looking at and let me know my options for purchasing the truck. I did not hear back from him after the sale about a matter we had discussed before closing the deal, my only disappiontment. The TRUCK has been a great asset for me so far, Thanks Again. Al T More

No pressure, great customer service. We did our online research before stopped by the dealer to see the car in person. Bob Doyle made an immediate impression on us with his knowledge of t We did our online research before stopped by the dealer to see the car in person. Bob Doyle made an immediate impression on us with his knowledge of the car and his professionalism. Since we knew exactly what we want (Ford Escape, leather with BLIS) and the price we were willing to pay, he walked with us around the lot, pointed out the different features between each model. During our test drive and afterward, we felt that he was just there as a friend to help answer our questions and concerns. We bought the car the same day. It was also nice to receive follow up calls from Bob after we took the car home. Three weeks later, we are still fully satisfied with our selection as well as the services provided by Bob Doyle. Our daughter is also looking for a new car, we sure will see more of Bob when the time comes. More