
Kelly Ford
Melbourne, FL
Hours
Sales/Showroom
Monday 8:30 AM - 8:00 PM
Tuesday 8:30 AM - 8:00 PM
Wednesday 8:30 AM - 8:00 PM
Thursday 8:30 AM - 8:00 PM
Friday 8:30 AM - 6:00 PM
Saturday 8:30 AM - 6:00 PM
Sunday 11:00 AM - 4:00 PM
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 7:30 AM - 3:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 7:30 AM - 3:00 PM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 3,133 reviews
Great auto purchase experience Vinny and all of the staff at Kelly Ford were very professional. They were not the high pressure sales people that you often run into at many dealersh Vinny and all of the staff at Kelly Ford were very professional. They were not the high pressure sales people that you often run into at many dealerships. A very good auto purchasing experience. More
Great customer care Met with Sean today regarding correcting some issues. He took time to completely understand my concern by listening carefully to my description of the Met with Sean today regarding correcting some issues. He took time to completely understand my concern by listening carefully to my description of the problem. He then thoroughly inspected the affected areas of my vehicle, quickly deciding on a course of action and a solution which was much to my satisfaction. One of the issues required involvement of Jeremy Collins, who was equally efficient. Sean is extremely committed to great customer service! More
Always a great experience at Kelly Ford Derek in Service is super. Explained all procedures and work done an definite asset to the Kelly Ford Service Department. Also Phil Pettis, in sale, i Derek in Service is super. Explained all procedures and work done an definite asset to the Kelly Ford Service Department. Also Phil Pettis, in sale, is outstanding in every way. More
Service Milton went beyond what I was expecting today. Had a warning light problem Milton got it fixed plus he went beyond that and did some other things I di Milton went beyond what I was expecting today. Had a warning light problem Milton got it fixed plus he went beyond that and did some other things I didn’t know I needed done. Thanks to Milton and Kelly Ford for taking such good care of me today. Been going to Kelly Ford for over six years have bought two vehicles from them and always have had good service but today was a GREAT service and experience thank you Milton. More
Dealership Every time I have gone to this dealership they have treated me with so much respect and kindness. I bought my car from here because of this and recomm Every time I have gone to this dealership they have treated me with so much respect and kindness. I bought my car from here because of this and recommend everyone I know looking for cars to go to Kelly Ford first. More
Pleasure to do business with.. We've been looking for a dealership we like for a while Found Kelly Ford in Melbourne Fl Found the exact car we were looking for..our salesman Trist We've been looking for a dealership we like for a while Found Kelly Ford in Melbourne Fl Found the exact car we were looking for..our salesman Tristan walked us thru the process without a hitch Car was processed and ready to go when we left Kelly Ford is a A+ dealership with very competent employees No stress No pushy salespeople Relaxing atmosphere Hard to find in Florida More
What a great dealership This place is amazing. The service i received here was second to none. Austin VanKirk made us feel like a member of the family. We will not buy anywh This place is amazing. The service i received here was second to none. Austin VanKirk made us feel like a member of the family. We will not buy anywhere else EVER. More
Wonderful Service Dereck was great. Talked to me about my 90,000 and 100,000 mile tune up. Explained in detail the maintenance. Then when car was done he realized it Dereck was great. Talked to me about my 90,000 and 100,000 mile tune up. Explained in detail the maintenance. Then when car was done he realized it wasn’t vacuumed and took it back to be vacuumed. The Shuttle Driver was very friendly and a safe driver. More
service was terrible 1st time there, On May 4th, 2018, 1st service for oil change/tire rotation= it was terrible...won't be back for oil change/tire rotation ever again... 1st time there, On May 4th, 2018, 1st service for oil change/tire rotation= it was terrible...won't be back for oil change/tire rotation ever again..., that is for sure ? Hopefully warranty work, if any,will be better ? But it doesn't make me feel good ? The service started out fine but went down hill quickly, ON Every Ones Part !!! Never again... Sales dept was great...Service was pitiful !!!! More
Charlie - Johnny and Cheryl and Cassandra were great I visited the dealership on a Saturday in February and told them I would bring my wife in on Sunday and the salesperson promised to be there - called I visited the dealership on a Saturday in February and told them I would bring my wife in on Sunday and the salesperson promised to be there - called in sick probably too much fun on Saturday night, we test drove the truck with another rep - explain my situation and what we were doing, nobody took me seriously, they had no idea who I was nobody asked about me and nobody followed up, I went on-line to Ford.com and filled out a custom quote and got a message from Cassandra and she did a wonderful job but there was no-way I was buying from Kelly I was only price shopping then I met Charlie who took an interest in me and found out I was legit, Cheryl took over at this point and was wonderful with on-boarding - Johnnie did a good job - I understand your add-on strategy at the closing hard for people to say NO but you should be upfront about those items and I asked and was never educated much easier and more professional for a buyer to understand than at the last moment - but Johnnie was great and a super help - it is a philosophy that should change - More