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Kelly Ford

Melbourne, FL

4.8
3,133 Reviews
Kelly Ford has been serving the Melbourne community for 42 years. You can count on the Kelly Ford family for the best buying experience, and service after the sale. Stop in today, or find your next vehicle online.
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4305 Pineda Cswy

Melbourne, FL

32940

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Showing 3,133 reviews

June 13, 2018

Great auto purchase experience Vinny and all of the staff at Kelly Ford were very professional. They were not the high pressure sales people that you often run into at many dealersh More

by explorer2018
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Sandra Van Hook
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Vinny Amore, DT Thornton, Pamela Prather
June 12, 2018

Great customer care Met with Sean today regarding correcting some issues. He took time to completely understand my concern by listening carefully to my description of the More

by 19C7
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jeremy Collins
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Sean Krisanda
June 11, 2018

Always a great experience at Kelly Ford Derek in Service is super. Explained all procedures and work done an definite asset to the Kelly Ford Service Department. Also Phil Pettis, in sale, i More

by Mikeeewags
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Phil Pettus, Derek Ertz-Berger
June 06, 2018

Service Milton went beyond what I was expecting today. Had a warning light problem Milton got it fixed plus he went beyond that and did some other things I di More

by JR
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Milton Borens
June 05, 2018

Dealership Every time I have gone to this dealership they have treated me with so much respect and kindness. I bought my car from here because of this and recomm More

by Kelleyj42
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Brent Slater, Milton Borens
June 03, 2018

Pleasure to do business with.. We've been looking for a dealership we like for a while Found Kelly Ford in Melbourne Fl Found the exact car we were looking for..our salesman Trist More

by Happy customer
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Gals who handled insurance.., Tristan Palmer, Tim Vogel
May 31, 2018

What a great dealership This place is amazing. The service i received here was second to none. Austin VanKirk made us feel like a member of the family. We will not buy anywh More

by Richard Noon
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Austin Van Kirk
May 20, 2018

Wonderful Service Dereck was great. Talked to me about my 90,000 and 100,000 mile tune up. Explained in detail the maintenance. Then when car was done he realized it More

by Neill.crystal563
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Shuttle Driver, Derek Ertz-Berger
May 23, 2018 -

Kelly Ford responded

Thank you so much for the nice review! We really appreciate this feedback and we will be certain to share your compliments with Dereck and the rest of the staff. We pride ourselves on offering high-quality customer service, and we’re glad we were able to take care of you. It was our pleasure! Best, Kelly Ford Team

May 19, 2018

service was terrible 1st time there, On May 4th, 2018, 1st service for oil change/tire rotation= it was terrible...won't be back for oil change/tire rotation ever again... More

by gt5.0
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Not sure, just service dept
May 23, 2018 -

Kelly Ford responded

We have seen this review and are concerned with the experience you described. It is not our teams standard quality of service and we would like to discuss what happened in greater depth if you are available. Please contact us to get in touch so we can work towards an understanding. Thank you. Sincerely, Kelly Ford Team

May 15, 2018

Charlie - Johnny and Cheryl and Cassandra were great I visited the dealership on a Saturday in February and told them I would bring my wife in on Sunday and the salesperson promised to be there - called More

by Coach Piersall
Recommend Dealer
Yes
Employees Worked With
these four employees were wonderfuyl, Charlie Algieri-McCarthy, Cheryl Shaton, Johnnie Walsh, Cassandra Younger
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