
Kelly Ford
Melbourne, FL
Hours
Sales/Showroom
Monday 8:30 AM - 8:00 PM
Tuesday 8:30 AM - 8:00 PM
Wednesday 8:30 AM - 8:00 PM
Thursday 8:30 AM - 8:00 PM
Friday 8:30 AM - 6:00 PM
Saturday 8:30 AM - 6:00 PM
Sunday 11:00 AM - 4:00 PM
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 7:30 AM - 3:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 7:30 AM - 3:00 PM
Sunday Closed
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Sales Staff Very Good to work with Bought and took delivery of a new 2018 Ford Escape on 3/22/18. John Alligood and Vinny Amore both worked as a team to get me the best deal possible as Bought and took delivery of a new 2018 Ford Escape on 3/22/18. John Alligood and Vinny Amore both worked as a team to get me the best deal possible as per my terms. Both John and Vinny were a pleasure to work with, with no pressure what so ever= a friendly atmosphere. As they both mentioned, they are always there if any questions or issues arise. I appreciate their service. More
Friendly and Professional The teamwork and coordination of the staff was exemplary. My interest in a new car was piqued by a Kelly Blue Book search, so it started on the intern The teamwork and coordination of the staff was exemplary. My interest in a new car was piqued by a Kelly Blue Book search, so it started on the internet and moved to a friendly, knowledgeable sales rep, who worked smoothly with all departments. Vinny Amore determined that a used car might better fit my budget and needs, and showed me a vehicle I had not previously considered. He loaned me the car overnight so I could get a clear idea about whether it was right for me. At no time did I feel any pressure. I was allowed to test drive different cars, and the differences were clearly explained. The whole dealership was focused on making the experience of choosing and buying a car as easy as possible. Low pressure and clear explanations characterized my experience. More
Fantastic experience Rob, Charlie, Sandy, Alicia and the entire team took great care of me. They worked hard to make sure that I was getting exactly what I wanted and need Rob, Charlie, Sandy, Alicia and the entire team took great care of me. They worked hard to make sure that I was getting exactly what I wanted and needed. They went above and beyond my expectations, and I would refer them to anyone looking for a great sales experience. More
Presales Consulting Because we live in a distant state, it does not make sense for us to buy a car in Florida at this time. But we became interested in a 2018 Ford Musta Because we live in a distant state, it does not make sense for us to buy a car in Florida at this time. But we became interested in a 2018 Ford Mustang and wanted to learn more about the vehicle. I met sales consultant Reggie Morton and explained this to him before asking for some of his time. Reggie "put on the white hat" for Ford and spent more than 90 minutes with us and granted us an opportunity to test drive a new Mustang. In effect, Reggie sold us on the car even though neither he nor his dealership will get the sale when it occurs in about 30 days. My wife and I cannot give sufficient accolade to Reggie Morton for his friendliness, enthusiasm and commitment to our full satisfaction. I truly wish we could buy this car from him and his professionalism is awesome.. More
Exceeds Expectations I went in expecting to purchase a used vehicle. I didn't even want to consider a new vehicle thinking it was out of my price range. Bob took the tim I went in expecting to purchase a used vehicle. I didn't even want to consider a new vehicle thinking it was out of my price range. Bob took the time to give me all of my options and was never pushy. I ended up getting a brand new Ford Ecosport that I LOVE and can afford. He even took the time to make sure I knew how everything worked and was set up properly as far as connecting the blue tooth with my phone, etc. I highly recommend Bob Doyle. It was so worth it!! More
Awesome Dealership One of the BEST car biying experiences. I hate car buying generally speaking. But this was the best. Tristan bent over backwards to help me. (Even got One of the BEST car biying experiences. I hate car buying generally speaking. But this was the best. Tristan bent over backwards to help me. (Even got ice from the service station for my coke.) More
Nice courteous friendly exceptional service and salesman shi Cheryl shaton was phenomenal, kind, friendly, very professional, a true jewel. Sandy smith was over the top fantastic. Charles Algorithm, Mccarthy,and Cheryl shaton was phenomenal, kind, friendly, very professional, a true jewel. Sandy smith was over the top fantastic. Charles Algorithm, Mccarthy,and Zeth James was excellent. Comfortable environment and extreme care very satisfied. More
Great Experience, time and time again! We've had another great experience at Kelly Ford! A year ago we returned a lease from out of state, we've had our two Mustangs serviced there, and we We've had another great experience at Kelly Ford! A year ago we returned a lease from out of state, we've had our two Mustangs serviced there, and we just decided to trade in an older Mustang for a new one. Our salesperson, Casey Tucker, is a knowledgeable, courteous and easy-going person. He was truly a pleasure to work with! Sandy Smith, Financer, is sweet beyond words, knowledgeable and a good counselor!! Everyone is always smiling and willing to help; namely Cheryl, Tabby, Derek, Angela. I never felt pressured! We were offered beverages, snacks, even a massage chair while waiting! It's like home away from home. I truly love my new Kelly family! Sandy, my new Mustang is faster than yours! 😜 More
The Phil Pettus experience This was a no hassle do everything you possibly can for the customer car buying experience. Phil worked with me for three weeks to find the right vehi This was a no hassle do everything you possibly can for the customer car buying experience. Phil worked with me for three weeks to find the right vehicle for me. It was service rarely seen in other dealerships. More
TABBY COLLINS IS AMAZING!!! I purchased my vehicle from Tabby Collins and it was the best car buying experience Ive ever had. Tabby sat me down and listened to all my wants and I purchased my vehicle from Tabby Collins and it was the best car buying experience Ive ever had. Tabby sat me down and listened to all my wants and needs and got me the best deal on my new vehicle!!... Which I love!!!! Tabby recently transferred to the service department so now I continue to get the great care in service that I did in sales. Im so happy to have someone as wonderful as her to take car of my new Escape! There are few people like her in this world.. Always happy and smiling.. She truly is one in a million!! More