Kelly Ford

parts and service department I had my ford Fiesta in for a battery and oil change staff was superb. ... excellent customer service with Tabby and Derek...thank you staff for makin I had my ford Fiesta in for a battery and oil change staff was superb. ... excellent customer service with Tabby and Derek...thank you staff for making me feel welcomed and want to come back More

Body Shop experience w/ John Biansco & Viko Newman To make a long story short, I have a Ford Fusion, have been a customer for several years and had a small paint spot fixed last August in the sun roof. To make a long story short, I have a Ford Fusion, have been a customer for several years and had a small paint spot fixed last August in the sun roof. The car was left with extensive sand in the headliner which has been dropping since then. Telephone calls to the previous person in the body shop did not resolve the issue. I let it go over the holidays (as frustrating as it was) and called again in February. A new Body Shop person, John Biansco took my call and I told him my tale of woe. He was very kind & promised to "make it right". I explained that sand had been falling all over the interior for several months. He arranged for a 'loaner' car for me and took my car in to be fixed. I was absolutely amazed when I picked up my car. He had the headliner dropped, fixed the antenna that had come lose due to sand, and even detailed the car because the sand was also in the tracks which electronically move my driver seat. He and his administrative person could not have been nicer and they reinstated my faith in Kelly Ford. I would recommend them to anyone without hesitation. I hope you let them know their kindness is appreciated and can only lead to more recommendations for their excellent service. More

Great service Honestly the way I got treated as soon as I stepped foot at the dealer was incredible. Right away tabby took care of me and my vehicle. Explained what Honestly the way I got treated as soon as I stepped foot at the dealer was incredible. Right away tabby took care of me and my vehicle. Explained what needed to be and got it done. More

Excellent sales support with integrity and no badgering My wife and I visited Kelly Ford to determine what kind of Ford SUV we would like to have to tow behind our new "used" motorhome. Tristan Palmer helpe My wife and I visited Kelly Ford to determine what kind of Ford SUV we would like to have to tow behind our new "used" motorhome. Tristan Palmer helped us select and drive 3 possible choices. He knew most of the facts about the vehicles and was very helpful but not pushy. He and the manager, Charlie, presented some good deals on 2017 models as well as new ones but we had specific accessory choices they could not come up with. Both of them were excellent at providing correct prices (per Internet) in their offers and not badgering us like many of my auto purchases in the past have been. We are making a different choice because of our travel plans but I highly recommend this dealership to purchase a Ford. More

Returning customer with great experience Everyone at Kelly Ford is always helpful and makes the car buying experience easy and hassle free. Our sales person Brent was awesome as always and we Everyone at Kelly Ford is always helpful and makes the car buying experience easy and hassle free. Our sales person Brent was awesome as always and we will be returning in the future. More

They go above and beyond even after the sale! I purchased my Edge in December 2017. I had a few issues that were quickly taken care of by Zeth James, Sales Manager ......in April I might add! Zeth I purchased my Edge in December 2017. I had a few issues that were quickly taken care of by Zeth James, Sales Manager ......in April I might add! Zeth has an infectious smile that immediately puts you at ease no matter the issue. He went above and beyond doing what he calls his normal. I highly recommend Zeth James and Kelly Ford. Zeth is a very positive addition to the already great Kelly Ford business. Connie McClary Satellite Beach, Fl More

Excellent people Body shop, Detailers the best I've seen, The detailers should Teach classes on HOW to do it Right! The body shop painter Mike Miller WOW this kid is Real Good!!! John (body shop) head got his The detailers should Teach classes on HOW to do it Right! The body shop painter Mike Miller WOW this kid is Real Good!!! John (body shop) head got his stuff Wired tight! Would recommend this dealer to everyone. All the people there were very friendly and courteous, treat you like family ! I will go there every time I need my Lincoln serviced ! Many Thanks for the great experience G. Buchmann More

Quick, easy and enjoyable! Set out on what I thought would be a long strenuous day looking a car. Was on my way to a different dealership when I saw Kelly Ford so I figured I'd Set out on what I thought would be a long strenuous day looking a car. Was on my way to a different dealership when I saw Kelly Ford so I figured I'd stop by there first. CD Williams helped me look through some vehicles and I was on a test drive very shortly there after. CD was extremely personable and laid back. I immediately set out to purchase that vehicle. The entire process was unbelievably easy. CD made us very comfortable the whole time. I highly recommend CD to anyone who goes to Kelly Ford. He seemed like an extremely good guy. He's the ideal salesperson to deal with. More

Excellent Bob and everyone at Kelly made this Mustang purchase an excellent experience.l would recommend them and the car for anyone considering a new vehicle. Bob and everyone at Kelly made this Mustang purchase an excellent experience.l would recommend them and the car for anyone considering a new vehicle. More

Nice relaxing experience Tristan was not pushy at all. We had visited lots of dealerships over the past few weekends and bought a Ford Edge from Kelly Ford as we were not pres Tristan was not pushy at all. We had visited lots of dealerships over the past few weekends and bought a Ford Edge from Kelly Ford as we were not pressured and he was great. We love our purchase! More