Kelly Ford

Excellent Buying Experience Brent was our salesman and we had a very good experience with him as far as the price for purchasing our new vehicle. We were not so pleased with what Brent was our salesman and we had a very good experience with him as far as the price for purchasing our new vehicle. We were not so pleased with what the used car manager gave us for our trade in (they lowballed us and sold the trade in for $8K more than what they gave us in lass than a week). I would've probably stuck to my guns a little more on our trade in, but the price of the vehicle we were purchasing was just too sweet of a deal to pass up on. The only saving grace was the way that Charlie McCarthy (Sales manager) and Brent treated us. If we had any concerns with the vehicle we purchased, they made it right ASAP. I would definitely buy another vehicle from them again. More

2018 Edge Titanium From the time I entered Kelly Ford , everyone treated me like part of the family. I was able to demo several used and new cars until I decided. Ther From the time I entered Kelly Ford , everyone treated me like part of the family. I was able to demo several used and new cars until I decided. There trade in was fair and Vinny made the whole process as painless as possible. From Zeth to Jonnie Walsh every one went out of their way for me. I plan to recommend my friends family and business associates to shop Kelly Ford for their next car or truck. David Glick More

Kelly Ford--Old School Customer Focused Dealer Remember way back when dealerships used to hire professional employees who stood by their word, did the right thing, and didn't pressure you at every Remember way back when dealerships used to hire professional employees who stood by their word, did the right thing, and didn't pressure you at every turn to buy the next level up? Ok, that's an era that is so far gone most of you probably don't remember...but it did exist. Kelly Ford harkens to that time--the dealership has a clean and friendly atmosphere, our preferred sales department employee (Phil Pettus) is a solid guy--he works hard to sell you what you want/need, not the most expensive thing on the floor. He just sold us our 2nd vehicle, a 2018 F150 Lariat; it is AMAZING and we couldn't be happier. The service department not only asks for, but stops just short of demanding your feedback on how they could improve their service. Derek Ertz-Berger has been solid in the service of our other vehicle. The closing--where most dealers jump in and try to upcharge you on a superior warranty plan, or $500 Scotch Guard application--no real pressure at all. Sure, they offer some of these options, but merely present them to you...but don't demand that you purchase them, or seem annoyed that you are not receptive to their pitch. Johnnie Walsh, who represented their Business Management Department, was a true professional, nice to talk to, and expeditious in getting us through the last...and usually most dreaded...but not in this case...part of the transaction. Johnnie, thanks for helping us leave the lot with our new truck without questioning whether or not we spent our money wisely. Potential Customers...hear me--if you're in the market for a new car, want to keep your money local, and care about things beyond just the price tag on the 'deal', this is where you need to head. Kelly Ford--keep up the great work; you have our business...it is truly yours to lose. More

Exceptional Experience Phil was very helpful and went above and beyond to make my experience a positive one! I would highly recommend working with him to anyone! Phil was very helpful and went above and beyond to make my experience a positive one! I would highly recommend working with him to anyone! More

Happy with New Car My fiancé and I came in to look at purchasing a new car. After a talk with Phil and the management team Phil came forward with a service demonstrator My fiancé and I came in to look at purchasing a new car. After a talk with Phil and the management team Phil came forward with a service demonstrator that worked with our budget and low credit. We were very happy. Phil was very easy going and was not pushy. He completely left the decision up to me and my fiancé. The finance office came through with flying colors as my credit was on the low side. They really knew how to help me. Thanks to Phil I will be back and recommend him and Kelly Ford to all my family and friends. More

Everyone was wonderful and helpful as well as knowledgeable. Wonderful experience all around!!!! Would recommend to friends and family. Zeth James found me this great car. What a wonderful addition to your staff Wonderful experience all around!!!! Would recommend to friends and family. Zeth James found me this great car. What a wonderful addition to your staff. WOW!!! More

Knowledgeable and professional Brent did a fantastic job of going over the truck that we liked. He not pushy but very accommodating. I highly recommended that you ask for him. Brent did a fantastic job of going over the truck that we liked. He not pushy but very accommodating. I highly recommended that you ask for him. More

Best car buying experience ever! I dealt with Tristan, Zeth, and Johnnie at this dealership. All were very professional, and went out of their way to make sure that I was satisfied. I dealt with Tristan, Zeth, and Johnnie at this dealership. All were very professional, and went out of their way to make sure that I was satisfied. More

Flawless, Quick and easy Everyone was very knowledgeable kind and professional. I was greeted by name from the moment I pulled into the parking lot and treated respectfully th Everyone was very knowledgeable kind and professional. I was greeted by name from the moment I pulled into the parking lot and treated respectfully through the whole transaction. The salesman that worked with me (Austin Van Kirk) thru this has continued to contact me to make sure everything is OK and to see if I had have issues or questions. I would recommend this dealership and Austin as your salesperson. More

The best car buying experience Best service. Prices are very reasonable. And people always go as far as possible to give you the right price. I 100 percent reccomend you buy a car f Best service. Prices are very reasonable. And people always go as far as possible to give you the right price. I 100 percent reccomend you buy a car from here. More