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Kelly Ford

Melbourne, FL

4.8
3,143 Reviews
Kelly Ford has been serving the Melbourne community for 42 years. You can count on the Kelly Ford family for the best buying experience, and service after the sale. Stop in today, or find your next vehicle online.
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4305 Pineda Cswy

Melbourne, FL

32940

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Showing 3,143 reviews

December 02, 2017

purchased new car Rob Saslow was our sales person & was very helpful & courteous. Cheryl Shaton was very helpful going over the features & setting up our phones on t More

by bsky
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jim Ahlquist, Rob Saslow, Cheryl Shaton
Dec 04, 2017 -

Kelly Ford responded

Thank you so much for this lovely review! We feel so grateful that you chose to come to our dealership. It's wonderful to hear Rob, Cheryl, and our team were helpful during your visit. If you have any questions, please don't hesitate to reach out to us again. Warm regards, Kelly Ford Team

December 01, 2017

"Customers Satisfaction" is top priority From the moment we arrived looking for a new vehicle, to the moment we drove our new 2018 Escape off the lot with our Salesman Robert waving in our re More

by Joe J
Friendliness
Recommend Dealer
Yes
Employees Worked With
Vinny Amore, Cheryl Shaton, Jon Powell, Robert Trantham
Dec 04, 2017 -

Kelly Ford responded

Thank you for taking the time to submit this amazing feedback, Joe. Our team works hard at maintaining top notch customer service and they will be ecstatic to hear you left our store satisfied. It was a pleasure working with you and we hope you enjoy your new vehicle! Best regards, Kelly Ford Team

December 01, 2017

Painless, feel-good visit. The man in maintenance (Dan Smith) was a no BS guy. He was accommodating, listened to me and was very personable. He was a real person. More

by Paulie
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Daniel Smith
Dec 04, 2017 -

Kelly Ford responded

Thank you so much for this lovely review, Paulie! Dan is truly an invaluable asset and we appreciate everything that he does. We will be sure to pass on your very kind compliments and we encourage you to call or stop by if there is anything else that we can do for you. Kind regards, Kelly Ford Team

December 01, 2017

Satisfied buying experience Relaxed, yet professional atmosphere made me feel comfortable and confidant about my buying decision. I found a great truck at a good price, and the More

by Robert J Breisch
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jon Powell, Brent Slater
Dec 04, 2017 -

Kelly Ford responded

Thank you for your kind words and congratulations on your purchase, Robert! We are very happy to hear that it was a smooth process for you as we know buying a vehicle takes time out of your day. Enjoy your Truck! Kind regards, Kelly Ford Team

December 01, 2017

Happy Ford Owners! My Wife and I arrived at the dealership right as it opened on Sunday Morning and were greeted by Reggie and he asked us some questions and listened to More

by Trent Huelle
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Reggie Morton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Phil Pettus, Vinny Amore, Charlie Algieri-McCarthy
Dec 04, 2017 -

Kelly Ford responded

Thank you for the glowing review, Trent! We take pride in our customer service and do whatever we can to have our customers leave happy. Please don’t hesitate to contact or visit us if you need anything else. Drive safely! Best regards, Kelly Ford Team

December 01, 2017

Happy Customer From the moment I walked on the lot and was met by Bob Doyle I was impressed. He was friendly but not "pushy" as some car salesman. Throughout the n More

by Happy Customer
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Vinny Amore, Bob Doyle, Jeff Leggee
Dec 04, 2017 -

Kelly Ford responded

Thank you for taking the time to share your feedback. It's wonderful to know that you feel happy in your decision to choose Kelly Ford as your dealer. We'll be certain to share your compliments with Bob and the rest of the staff. Drive safe! Warm regards, Kelly Ford Team

November 30, 2017

Top notch customer service My experience at Kelly Ford was and has continued to be a very pleasant one. Everything was seamless and handled promptly with my best interest in min More

by CJE8123
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jim Ahlquist, Jon Powell, Brent Slater
Dec 01, 2017 -

Kelly Ford responded

It is important our customers feel completely confident with the customer service they received and it made us happy to read your review. We look forward to working with you and your family in the future. Take care! Kind regards, Kelly Ford Team

November 29, 2017

The staff The whole staff, from the salesman, Marc, to the insurance personnel, to the financial personnel, and the managers all made the process extremely smoo More

by Natalie Erskine
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Sandra Van Hook
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Vinny Amore, Charlie Algieri-McCarthy, Marc Camelleri, Cheryl Shaton
Nov 30, 2017 -

Kelly Ford responded

Natalie, we always like to read customer feedback and are happy to know your recent visit was a pleasant one. If there is anything else that we can for you please don’t hesitate to reach out. Best regards, Kelly Ford Team

November 29, 2017

Kelly's great Easy buying process and a great ford truck. Bob Doyle was great to work with as well and would go back to buy another vehicle . More

by Dennis84857
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Bob Doyle
Nov 30, 2017 -

Kelly Ford responded

Thank you for your review and for choosing our dealership, Dennis. We’re happy that you enjoyed your purchase experience and we look forward to having you again in the future. Kind regards, Kelly Ford Team

November 29, 2017

Service with a Smile! Derek greeted me upon arrival with a big smile and plenty of laughs! My car was serviced, cleaned and returned to me at the door. Thank you for the gr More

by Cindy
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Derek Ertz-Berger
Nov 30, 2017 -

Kelly Ford responded

Thank you for taking the time to review your experience with us, Cindy. We will let Derek know that you were pleased with his service. Warm regards, Kelly Ford Team

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