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Kelly Ford

Melbourne, FL

4.8
3,143 Reviews
Kelly Ford has been serving the Melbourne community for 42 years. You can count on the Kelly Ford family for the best buying experience, and service after the sale. Stop in today, or find your next vehicle online.
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4305 Pineda Cswy

Melbourne, FL

32940

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Showing 3,143 reviews

November 18, 2017

Exceptional Assistance My wife and I had a small financial concern that Sandra Smith not only fully understood, but rectified within a matter of minutes. Dealing with Sandr More

by Paul Hamilakis
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Sandra Van Hook
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Vinny Amore, Charlie Algieri-McCarthy, Jesse Sheridan, Jeff Leggee
Nov 20, 2017 -

Kelly Ford responded

Reviews like yours are truly a breath of fresh air, Paul! Sandra is truly an invaluable asset and we appreciate everything that she does. We will be sure to pass on your very kind compliments and we encourage you to call or stop by if there is anything else that we can do for you. Best regards, Kelly Ford Team

November 16, 2017

Friendly staff Went in for an oil change and everyone was super friendly, Leo Diaz was very courteous. I had my son with me and they gave him crayons and stickers t More

by carlos13
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Leo Diaz
Nov 17, 2017 -

Kelly Ford responded

We are thrilled to hear that you enjoyed your service visit, Carlos. We are very humbled by your kind words and delighted to know that our guest sees and appreciates all our efforts. Best regards, Kelly Ford Team

November 16, 2017

We LOVE our new Ford Explorer Sport! We are returning customers to Kelly Ford in Melbourne, FL. Our Sales Associate, John Alligood, was fantastic in helping us find our perfect retirement More

by Happy Customers!
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Charlie Algieri-McCarthy, John Alligood, Jon Powell
Nov 17, 2017 -

Kelly Ford responded

We appreciate all of your kind words and thank you for returning to our dealership. We're glad to know how happy you are with your purchase. Let us know if we can assist you again! Warm regards, Kelly Ford Team

November 13, 2017

Bob Doyle has the patience of a saint Our salesman ( Bob Doyle ) has the patience of a saint. He walked us around the lot multiple times, opened up at least 20 vehicles for us to look at, More

by Brewer.brian2083
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Bob Doyle
Nov 14, 2017 -

Kelly Ford responded

Thank you for stopping by to leave this wonderful review, Brian. Bob Doyle is a great addition to our sales team and we are glad you had the opportunity to work with him. His ability to connect with customers, product knowledge, low-pressure sales techniques and friendly personality make him an irreplaceable member of our staff. We will be sure to pass along this great feedback. Until next time, drive safely. Best regards, Kelly Ford Team

November 11, 2017

Best car buying experience ever I was offered one vehicle but couldn't handle the Recaro seats. Didn't like the other Mustangs on site so I said if you could get me one of those, poi More

by Doc Pait
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Phil Pettus, Charlie Algieri-McCarthy, Cheryl Shaton, Jon Powell
Nov 11, 2017 -

Kelly Ford responded

We appreciate your positive feedback about our dealership, Doc Pait. We do take pride in catering to our guests' automotive needs the best way we can. If you need anything else, please don't hesitate to let us know! Best regards, Kelly Ford Team

November 10, 2017

Brent Slater As soon as we walked in to the dealership, Brent Slater recognized us even though he hadn't seen us in months & went out of his way to help us. We wou More

by Patricia R Ready
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Charlie Algieri-McCarthy, Brent Slater
Nov 11, 2017 -

Kelly Ford responded

Thank you for taking time to post a review on your positive experience, Patricia. We will certainly pass on your feedback to Brent as he will be happy to hear it! We are grateful for your recommendations and we look forward to working with anyone you might send our way in the future. Kind regards, Kelly Ford Team

November 09, 2017

Great people to deal with. My son bought a SUV GMC Envoy! We stop by spoke to Brent Slater the sales associate and he was great working with, his professionalization and his e More

by maggies1961
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Sandy in Finance , Charlie Algieri-McCarthy, Brent Slater
Nov 11, 2017 -

Kelly Ford responded

Thank you very much to take a moment of your time to let us know you and your son had a great buying experience working with Brent and Charlie. If you ever need anything in the future, please don't hesitate to let us know. Take care! Kind regards, Kelly Ford Team

November 09, 2017

Great experiance Had a terrific experience from my first meeting with the salesman, Bob Doyle, through all aspects of completing the sale, arranging financing, and pic More

by johnlclark3
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sandra Van Hook
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Chuck, Chris Saraceno, Bob Doyle
Nov 09, 2017 -

Kelly Ford responded

Thank you so much for the nice review! We really appreciate this feedback and we'll be certain to share your compliments with Bob and the rest of the staff. We pride ourselves on offering high-quality customer service, and glad we were able to take care of you. It was our pleasure! Best regards, Kelly Ford Team

November 09, 2017

VW to Ford This was our 2nd visit to the dealer to possibly buy a CPO Ford Escape. It took a while (4 hours), but Mark, CD, and Jeff(finance) were very helpful More

by ev1987
Customer Service
Price
Recommend Dealer
Yes
Employees Worked With
Marc Camelleri, CD Williams, Jeff Leggee
Nov 11, 2017 -

Kelly Ford responded

Thanks for your outstanding review! We’re very happy to hear that Mar, CD, and Jeff were of such help to you. We strive to provide excellent customer service, and we're glad that this was the case for you! We appreciate your recommendation as well. Kind regards, Kelly Ford Team

November 07, 2017

Bought a car for my wife. I found a 2007 Mustang convertible on-line that was exactly what my wife was looking for. I called the dealership to see if the car was still availabl More

by rickosu
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jesse - salesman, Vinny Amore, Charlie Algieri-McCarthy, Jesse Sheridan, Jeff Leggee
Nov 09, 2017 -

Kelly Ford responded

We appreciate your positive feedback about our dealership. We do take pride in catering to our guests' automotive needs the best way we can. If you need anything else, please don't hesitate to let us know! Kind regards, Kelly Ford Team

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