Kelly Ford

Best experience Ive had at a dealership. Hands down the best experience Ive had at a dealership. Big thanks to Jesse Sheridan and Charlie Algieri McCarthy for my making this an enjoyable expe Hands down the best experience Ive had at a dealership. Big thanks to Jesse Sheridan and Charlie Algieri McCarthy for my making this an enjoyable experience. More

Polite..Efficient... Respecting of Time Sean was one of the best helps I've ever had at any dealership ever any service department. I think it's mostly because he listened instead of just si Sean was one of the best helps I've ever had at any dealership ever any service department. I think it's mostly because he listened instead of just simply telling me what I need to do. He set up a plan for us and our service which meets our budget as a family and we really appreciate it. Have been looking for service for my car like this our whole lives. Thank you Sean. More

Great experience! Highly recommend! My experience with Kelly Ford was nothing but great. The service advisor Sean was so friendly, courteous and professional, making me feel well taken My experience with Kelly Ford was nothing but great. The service advisor Sean was so friendly, courteous and professional, making me feel well taken care of. The service was performed timely and all my questions and concerns were addressed. I would be happy to return to Kelly Ford for more service on my car in the future. More

Jeremy Collins was very helpful & a pleasure to deal with. Jeremy was very helpful and provided me w/a detailed written report as well as verbal explanation. Very pleasant experience. Very Satisfied Customer Jeremy was very helpful and provided me w/a detailed written report as well as verbal explanation. Very pleasant experience. Very Satisfied Customer. Very Pleased. More

Very helpful The employees were very friendly and helpful. They went above and beyond in helping me purchase my car. Sandra Smith in finance was outstanding and The employees were very friendly and helpful. They went above and beyond in helping me purchase my car. Sandra Smith in finance was outstanding and got me an excellent financial deal. Cheryl Shaton was very helpful in explaining all the features on my new car. Ed Stallings was very friendly and helpful while he showed my the car. Never pushy and always wanting to help. My buying experience was outstanding at Kelly Ford. More

Really nice car buying experience I really enjoyed my experience buying a vehicle from Kelly ford. The salesman Phil Pettus and the sales manager Charlie were very friendly and made s I really enjoyed my experience buying a vehicle from Kelly ford. The salesman Phil Pettus and the sales manager Charlie were very friendly and made sure they answered an concerns I had. The entire process was a pleasant experience. The finance person Jon Powell was very friendly and made sure we understood all of the plans and paperwork we signed. Cherlyl Shaton was very pleasant and explained all of the controls inside the vehicle. My overall experience was very positive and would highly recommend Kelly Ford to my friends. More

Service "I needed my car body repaired and Maria, Carl and the body shop men were very kind, efficient and helpful.  Great Customer Service." Thank you! "I needed my car body repaired and Maria, Carl and the body shop men were very kind, efficient and helpful.  Great Customer Service." Thank you! More

regular service our Ford Escape is 2 years old. all the periodic service has been done by Kelly Ford. After a rear-ender last year, my insurance co had it repaired our Ford Escape is 2 years old. all the periodic service has been done by Kelly Ford. After a rear-ender last year, my insurance co had it repaired by the local Buick/GMC dealer. they did good work, but couldn't repair the foot operated lift hatch. took it to Kelly, they repaired it and billed the Buick dealership. Kelly's service writers and maintenance technicians are great, so are the sales people. The whole operation at Kelly is superb, including the coffee bar and popcorn. More

Bought vehicle sight unseen and everything was perfect! When you spend over $40,000 on a vehicle you want to make sure that your getting a good one. Normally I like to see and test drive what I'm buying, bu When you spend over $40,000 on a vehicle you want to make sure that your getting a good one. Normally I like to see and test drive what I'm buying, but there were no Explorer Platinum's in my area so I had to look elsewhere. I found a nice one, at a great dealership, Kelly Ford. The pricing was fair, the vehicle looked great, and since they had so many great reviews from other customers, I figured I would take a gamble and buy it with out taking the trip to Florida and seeing it. Well, no gamble here, it was everything they said it would be, actually more, since they put on two new tires without telling me! And I cant say enough about Brent. I know he didn't make a lot of money on this deal, but you wouldn't know it the way he kept me up to date on everything, processed all the paperwork, and made sure the vehicle was safely delivered to my front door! Super friendly and super professional! Thanks!!!! More

Mr. CD Williams helped me find my perfect Ford Edge. After four months of research, test drives, and comparisons of mid-size SUVs, I bought my perfect Ford Edge at Kelly Ford. I worked with salespersons After four months of research, test drives, and comparisons of mid-size SUVs, I bought my perfect Ford Edge at Kelly Ford. I worked with salespersons at Buick, Chevrolet, Ford, Honda, Jeep, Mazda, Nissan, Subaru, and Toyota dealerships. I finally narrowed my choices down to Nissan, Mazda, and Ford. Everytime I came back to Kelly Ford, Cedarius (CD) Williams greeted me with a genuine smile and helpful but never pushy attitude. He patiently answered my endless guestions and endured my test drives in several Ford Explorers and Ford Edges. He helped me weed through endless options and package choices until I knew exactly what options suited me best. In the past I have described my car buying experience to be "like shoving a rusty nail in my eye". At every visit back to Kelly Ford, Mr. CD Williams always remembered me and what I had liked best about the Edge. He made car shopping an exciting experience with lots of possibilities. He never tried to push anything on me that I didn't want. All of Kelly Ford's associates are friendly and welcoming. I never felt pressured or rushed. I know I chose the perfect vehicle for me. Thank you to CD, Doug, Vinny, and Jon. But most of all, thank you to Mr. CD Williams. You have been the best car salesperson I have ever dealt with. Like you said, you aren't here to sell me a car; you are here to facilitate my car shopping experience. And you did! Today I drove home my beautiful Titanium Ford Edge in white platinum tricoat, 3.5 L V6, AWD, with soft cermic leather seats, silver roof rack rails, technology package, cargo accessory package, and trailer tow package. If I had known my experience would have been this great, I would have bought all my vehicles from Kelly Ford! A very big and sincere THANK YOU to CD Williams at Kelly Ford! My Ford Edge is the perfect combination of size, utility, styling, and the newest technology. It is beautiful and fun to drive! More