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Kelly Ford

Melbourne, FL

4.8
3,133 Reviews
Kelly Ford has been serving the Melbourne community for 42 years. You can count on the Kelly Ford family for the best buying experience, and service after the sale. Stop in today, or find your next vehicle online.
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4305 Pineda Cswy

Melbourne, FL

32940

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Showing 3,133 reviews

July 23, 2017

Recommended Sales Team If you need to purchase a new truck I would recommend speaking with the team members that are the definition of professionalism. Brent Slater, Doug F More

by synak
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Traci Daly, Tabby Collins, Jon Powell, Doug Finwall, Brent Slater
Jul 24, 2017 -

Kelly Ford responded

Thank you so much for this excellent feedback and your very kind recommendation of our dealership. We appreciate you for letting others know about your experience at Kelly Ford. If you ever need anything in the future, please don't hesitate to let us know. Take care! Best, Kelly Ford Team

July 23, 2017

Good truck. Good people Went there looking for a new truck and was greeted by A gentleman named CD. He was super friendly and helpful with any questions we had which ultimate More

by CarguyFish
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
CD Williams
Jul 24, 2017 -

Kelly Ford responded

Thank you, we love hearing from happy customers. We know that buying a car is an important decision and it's awesome to know that our team assisted you in such an efficient manner. Please feel free to contact us if you have any questions on your new vehicle. Best, Kelly Ford Team

July 23, 2017

Quick and Easy Everyone we came into contact with was very friendly. All made sure we were being taken care of. The dealership looked great, very clean. Very sati More

by Amy123
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Chuck Cooper
Jul 24, 2017 -

Kelly Ford responded

Amy, we are very happy to hear that your overall experience with us has been efficient and pleasant. Our team takes customer service very seriously and we’re thrilled to know that you are satisfied with our services. We will be sure to pass along your kind words to the team and we look forward to seeing you again. Best, Kelly Ford Team

July 21, 2017

Above and Beyond I wanted to thank Traci Daly on the hard work she did to get my truck fixed. I had defective glass on my sunroof that crack from end to end. She was a More

by afoster231
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Traci Daly
Jul 24, 2017 -

Kelly Ford responded

We appreciate your kind words. We are glad that we could get your car fixed up and back in good running order. If there is anything more we can do please come back and see us again any time! We look forward to your next visit. Take care. Best, Kelly Ford Team

July 19, 2017

Treated with Respect I went in on a Sunday to look at a newer Expedition than what we had. Brent Slater was the salesman who assisted me. He was very professional and di More

by McInD
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Carlos Arciniegas, Doug Finwall, Brent Slater
Jul 20, 2017 -

Kelly Ford responded

Thank you so much for taking the time to provide such great feedback. Our primary focus is to provide each and every customer with exceptional service. We also strive to answer every question and address every concern and it’s encouraging to know Brent and Doug were able to show you dedicated and personalized service. Don't hesitate to reach out if you have any further questions or needs Best, Kelly Ford Team

July 17, 2017

Thanks It was a pleasure to have CD assisting me with the purchase of my vehicle. He was extremely professional and knowledgeable. I would recommend him! More

by Phil Martinez
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Carlos Arciniegas, CD Williams
Jul 18, 2017 -

Kelly Ford responded

Phil, we appreciate you taking the time to leave us a great review! We are pleased to hear CD did a great job in assisting you in your purchase. If there is anything else we can do for you please don't hesitate to give us a call! Warm regards, Kelly Ford Team

July 16, 2017

Helped me through a difficult process I had been in a bad spot because of a problematic car from a seedy dealership. Mr. West was more than accommodating, with test drives and exploring al More

by Nathaniel Albury
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
George S. with Allstate, Carlos Arciniegas, Rick West
Jul 18, 2017 -

Kelly Ford responded

Nathaniel, we love hearing about customers who have a great experience at Kelly Ford and we are glad you are one of them! We know that buying a car is an important decision and it's awesome to know that our team assisted you in such an efficient manner. Please feel free to contact us if you have any questions on your new vehicle. Warm regards, Kelly Ford Team

July 14, 2017

Very efficient Thorough inspection by service tech revealed a bent half shaft disguising itself as an alignment issue. Very pleased with tenacity and expeditiousness More

by 13Escape
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Traci Daly
Jul 18, 2017 -

Kelly Ford responded

Thank you for leaving us this great review! We’re very happy to hear that Traci was of such great help to you. She takes pride in her customer service and always makes sure our customers know everything that is going on! We strive to provide excellent customer service, and we're glad that this was the case for you! Please let us know if there's anything else we can do for you. Warm regards, Kelly Ford Team

July 14, 2017

Great Service advisor Service advisor Traci Daly is always friendly and polite. She is very professional and knowledgeable in what she does. We have been taking our 2013 Fo More

by Ford Edge
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Traci Daly
Jul 18, 2017 -

Kelly Ford responded

We are truly grateful for this awesome review! We are thrilled that Traci was able to take care of you. She is a great asset to our team and we appreciate her providing you with the service that you deserve. Thank you for your loyalty to us here at Kelly Ford and we look forward to your continued business! Warm regards, Kelly Ford Team

July 12, 2017

Great service Very satisfied with the great customer service today by Sean Thomas Harmon. He's knowledgeable and detail oriented. Went the extra step in the pouring More

by 19C7
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Sean Thomas Harmon
Jul 18, 2017 -

Kelly Ford responded

Thank you for leaving us your positive review. We are pleased to hear that you were satisfied with the great customer service you received from Sean. If there is anything more that we can do please come back and see us again. Take care! Warm regards, Kelly Ford Team

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