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Kelly Ford

Melbourne, FL

4.8
3,135 Reviews
Kelly Ford has been serving the Melbourne community for 42 years. You can count on the Kelly Ford family for the best buying experience, and service after the sale. Stop in today, or find your next vehicle online.
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4305 Pineda Cswy

Melbourne, FL

32940

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Showing 3,135 reviews

July 14, 2017

Great Service advisor Service advisor Traci Daly is always friendly and polite. She is very professional and knowledgeable in what she does. We have been taking our 2013 Fo More

by Ford Edge
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Traci Daly
Jul 18, 2017 -

Kelly Ford responded

We are truly grateful for this awesome review! We are thrilled that Traci was able to take care of you. She is a great asset to our team and we appreciate her providing you with the service that you deserve. Thank you for your loyalty to us here at Kelly Ford and we look forward to your continued business! Warm regards, Kelly Ford Team

July 12, 2017

Great service Very satisfied with the great customer service today by Sean Thomas Harmon. He's knowledgeable and detail oriented. Went the extra step in the pouring More

by 19C7
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Sean Thomas Harmon
Jul 18, 2017 -

Kelly Ford responded

Thank you for leaving us your positive review. We are pleased to hear that you were satisfied with the great customer service you received from Sean. If there is anything more that we can do please come back and see us again. Take care! Warm regards, Kelly Ford Team

July 11, 2017

Top notch I'm in a lousy credit situation but make decent money. These guys worked with me instead of blowing me off, and got me a great car at a fair rate. Wil More

by Justhappy
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Chuck Cooper, Jon Powell
Jul 12, 2017 -

Kelly Ford responded

Thank you for the feedback! We are happy to hear of your positive experience at Kelly Ford, and we are grateful you chose us for your automotive needs. We look forward to serving you again in the future! Regards, Kelly Ford Team

July 11, 2017

I was looking for a mustang that was reasonably priced My mother and I got help immediately from a nice salesman named Reggie. I told him I was not looking for a convertible and wanted a touch screen and a More

by mustanglover69
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Reggie Morton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Charlie Mccarthy , Carlos Arciniegas
Jul 12, 2017 -

Kelly Ford responded

Thank you so much for taking the time to provide such great feedback. Our primary focus is to provide each and every customer with exceptional service. We also strive to answer every question and address every concern and it’s encouraging to know Reggie was able to show you our dedicated and personalized service. Don't hesitate to reach out if you have any further questions or needs. Regards, Kelly Ford Team

July 10, 2017

my salesman John Alligood My salesman was great , John made this experience very easy and showed real concern when i explained why i had to buy a new car when i really was not More

by carol Sweet
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
John Alligood
Jul 12, 2017 -

Kelly Ford responded

Your kind words mean a lot to us, Carol. We appreciate your feedback and are happy to hear that John was able to meet your needs. At Kelly Ford, we always strive to provide the utmost in quality and customer satisfaction, and we try our best to make the car buying experience as easy and stress-free as possible. We look forward to assisting you with your future sales and service needs. Regards, Kelly Ford Team

July 09, 2017

Very good We were very pleased with our sales person Bill P. There was no pressure and he was very informative, we couldn't have asked for a better experience More

by jimg7247
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Vinny Amore, Bill Papenfus
Jul 12, 2017 -

Kelly Ford responded

It is very kind of you to write us such a nice review. We're proud to offer our customers a pressure-free shopping experience, and we’re glad to hear that was the case for you on your recent visit to Kelly Ford. Thank you so much for your business and please let us know if there's anything else we can do for you. Regards, Kelly Ford Team

July 07, 2017

Great Service, went the Extra 'MILE' CD and the team really went the extra mile (pun intended) to get me the vehicle i was looking for, very curteous staff! Great communication and effic More

by mmm321
Recommend Dealer
Yes
Employees Worked With
CD Williams
Jul 12, 2017 -

Kelly Ford responded

Thank you so much for sharing your car shopping experience with us. We're happy to hear you were able to find what you were looking for including fantastic customer service from CD and the rest of the Kelly Ford team. Thank you for choosing us for your automotive sales and service needs and we look forward to working with you again in the future. Regards, Kelly Ford Team

July 06, 2017

Excellent selection, courteous service This is a friendly and clean dealership with a knowledgeable and helpful sales staff. Negotiation was respectful, without any pressure to "buy today" More

by David Miller
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Charlie Algieri-McCarthy, Carlos Arciniegas, Christopher Lefevre
Jul 12, 2017 -

Kelly Ford responded

David, taking the time to leave this review means a lot to us. A positive experience is what we strive for every day. Thank you for letting us know how your experience was and for choosing Kelly Ford. Regards, Kelly Ford Team

July 06, 2017

LOVE LOVE LOVE.....My 2017 FORD EXPLOER I CAME IN OUT OF THE RAIN AND FELL IN LOVE WITH THIS BEAUITIFUL VEHICLE. CD WILLIAMS WAS SUPER NICE AND MR. SLATER WAS VERY EFFICENT HELPING ME WITH More

by FORDEXPLOERER
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Carlos Arciniegas, Brent Slater, CD Williams
Jul 12, 2017 -

Kelly Ford responded

Thank you so much for the nice review! We really appreciate this feedback and we'll be certain to share your compliments with CD and the rest of the staff. We pride ourselves on offering high-quality customer service, and we’re glad we were able to take care of you. It was our pleasure! Regards, Kelly Ford Team

July 06, 2017

Great service "Everything was done in a very timely and professional manner." Tracy was excellent took great care of our car made sure it was clean inside and out More

by Frank
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Judy Daly, Traci Daly
Jul 12, 2017 -

Kelly Ford responded

Hi Frank, and thank you for this great review! We're excited to hear that Tracy took care of you! He is a great asset and we appreciate all he does. Regards, Kelly Ford Team

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