
Kelly Ford
Melbourne, FL
Hours
Sales/Showroom
Monday 8:30 AM - 8:00 PM
Tuesday 8:30 AM - 8:00 PM
Wednesday 8:30 AM - 8:00 PM
Thursday 8:30 AM - 8:00 PM
Friday 8:30 AM - 6:00 PM
Saturday 8:30 AM - 6:00 PM
Sunday 11:00 AM - 4:00 PM
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 7:30 AM - 3:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 7:30 AM - 3:00 PM
Sunday Closed
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Pleasant and Hassle-free It was time to look for a new car and trade my 2014 Escape. I did my usual research and visited other dealers looking at my options before deciding o It was time to look for a new car and trade my 2014 Escape. I did my usual research and visited other dealers looking at my options before deciding on another Escape. I knew what I wanted, just a matter of color and options and the Kelly Ford staff understood that and tailored there presentation to my needs. As a 30 year resident of Brevard I had bought cars at Kelly in the past but drifted away due to convince utilizing a dealer closer to home. I was so pleased with my experience at Kelly I plan to make them my dealer of choice in the future. More
best ford dealership around Kelly Ford is by far the best experience I've had at any dealership. Rob Saslow does whatever he can to help you get in the vehicle you want and he fo Kelly Ford is by far the best experience I've had at any dealership. Rob Saslow does whatever he can to help you get in the vehicle you want and he follows up the sale to make sure that you are still happy with the purchase. Traci Daly is the best service person that I have ever dealt with at any place. More
Respectful of customer's time, quickly cut to the chase Danny Hogue was efficient, courteous and an excellent listener. He had a high level of product knowledge, with the thorough understanding of the feat Danny Hogue was efficient, courteous and an excellent listener. He had a high level of product knowledge, with the thorough understanding of the features and benefits of the vehicle. Dealership staff was respectful of what was important to me. Low B.S. factor. Bill More
Rob Saslow has sold me or my friends five cars so far. I have to say that I have been to a dealership that I felt treated me more fairly than Kelly's. I feel like I am an informed buyer who has done my ho I have to say that I have been to a dealership that I felt treated me more fairly than Kelly's. I feel like I am an informed buyer who has done my homework before I go through the door. They are so honest that, on one occasion, I had calculated the tax wrong and my price was higher than I should be paying. Rob Saslow picked up on my error and charged me the correct lower value. He is a fun guy who makes buying a car an enjoyable experience. As the dealership is 35 miles away, we do most of our negotiating by text and he sends me the photos of what is available on the lot. By the time I go there, it is pretty much down to filling out the paperwork. I'm sure there are many other qualified sales people there, but I will always deal with Rob. More
Great dealership Very friendly, knowledgeable and helpful. All parties involved worked hard to help me find what I was looking for and to give me the best possible dea Very friendly, knowledgeable and helpful. All parties involved worked hard to help me find what I was looking for and to give me the best possible deal. More
purchase of new vehicle Sales person was very friendly, not pushy offered many ideas. He offered my wife and i refreshments, sat in open area, explained in detail each applic Sales person was very friendly, not pushy offered many ideas. He offered my wife and i refreshments, sat in open area, explained in detail each applicable discount and non applicable ones. Told him my comfort level of purchase price after his 1st offer. He was able to negotiate his price down to my acceptable zone. More
Leasing versus buying Our salesman Ron Orel was very knowledgeable showing/telling us the advantages of leasing versus buying making sure we had all our questions answered Our salesman Ron Orel was very knowledgeable showing/telling us the advantages of leasing versus buying making sure we had all our questions answered before making our decision on leasing for the first time. The process was handled very swiftly & accurately with Carlos Arciniegas the Finance Mgr-- all was a very pleasant experience. Ron made sure we knew how to operate all the features on our new car, plus took the time to program our contacts from our cell phone into the car. More
Respectful Dealership All of the sales people were very helpful and accommodating. Marc Camelleri and Brent, as well as the other salesmen and managers were very kind and h All of the sales people were very helpful and accommodating. Marc Camelleri and Brent, as well as the other salesmen and managers were very kind and helpful. The only thing I would change about my experience was the Finance person who assisted me (Carlos). He was in a hurry, had the wrong date on all of the paperwork, the wrong insurance company listed for me, and stepped out to greet his next customer after I had only been in his office a few minutes (and I had an appointment). I found out there are 3 other Finance people there, So my advise is...YES, purchase from this dealership, but ask for one of the other Finance people! More
New truck purchase- 2016 Ford 150 We are Kelly Ford loyal customers and love the dealership from management to sales to service! Always pleasant, friendly and great to work with! We are Kelly Ford loyal customers and love the dealership from management to sales to service! Always pleasant, friendly and great to work with! Great selection in vehicles and options More
Customer serviceIs here!!! I knew what I was looking for when i went there. Nikolai showed me the different styles and the difference between them. Was a great help in my select I knew what I was looking for when i went there. Nikolai showed me the different styles and the difference between them. Was a great help in my selection. Never any pressure all questions answered and i got a good deal on a great car. The whole team there is fantastic!! More