
Kelly Ford
Melbourne, FL
Hours
Sales/Showroom
Monday 8:30 AM - 8:00 PM
Tuesday 8:30 AM - 8:00 PM
Wednesday 8:30 AM - 8:00 PM
Thursday 8:30 AM - 8:00 PM
Friday 8:30 AM - 6:00 PM
Saturday 8:30 AM - 6:00 PM
Sunday 11:00 AM - 4:00 PM
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 7:30 AM - 3:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 7:30 AM - 3:00 PM
Sunday Closed
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New truck purchase- 2016 Ford 150 We are Kelly Ford loyal customers and love the dealership from management to sales to service! Always pleasant, friendly and great to work with! We are Kelly Ford loyal customers and love the dealership from management to sales to service! Always pleasant, friendly and great to work with! Great selection in vehicles and options More
Respectful Dealership All of the sales people were very helpful and accommodating. Marc Camelleri and Brent, as well as the other salesmen and managers were very kind and h All of the sales people were very helpful and accommodating. Marc Camelleri and Brent, as well as the other salesmen and managers were very kind and helpful. The only thing I would change about my experience was the Finance person who assisted me (Carlos). He was in a hurry, had the wrong date on all of the paperwork, the wrong insurance company listed for me, and stepped out to greet his next customer after I had only been in his office a few minutes (and I had an appointment). I found out there are 3 other Finance people there, So my advise is...YES, purchase from this dealership, but ask for one of the other Finance people! More
Customer serviceIs here!!! I knew what I was looking for when i went there. Nikolai showed me the different styles and the difference between them. Was a great help in my select I knew what I was looking for when i went there. Nikolai showed me the different styles and the difference between them. Was a great help in my selection. Never any pressure all questions answered and i got a good deal on a great car. The whole team there is fantastic!! More
Hassle free experience. We had an excellent experience dealing with Austin Van Kirk. He really knew his stuff about the car we were looking at. We felt like we were dealing We had an excellent experience dealing with Austin Van Kirk. He really knew his stuff about the car we were looking at. We felt like we were dealing with an honest person who enjoys what he does. Cheryl and Jon were very helpful also. We generally keep a cab for awhile. If we live long enough to need another one, we will be back. More
Knowing what the customer wants Rob Saslow and Austin Van Kirk are two of the best sales individuals to deal with at Kelly Ford. Rob knew what I wanted and had my truck in and sold i Rob Saslow and Austin Van Kirk are two of the best sales individuals to deal with at Kelly Ford. Rob knew what I wanted and had my truck in and sold in minutes. If you are looking for a great vehicle with great customer service go see these two!!!! More
Salesman was wonderful! I have been looking for a car off an on for about a year now, and i Would like to say that the experience with John at Ford Kelly was so easy, no high I have been looking for a car off an on for about a year now, and i Would like to say that the experience with John at Ford Kelly was so easy, no high pressure sales, no pressure of any type. They were friendly , fast, gave me every opportunity to ask questions, etc, The actually process was not terribly laborious, it took about 4 hours from start to finish and not a second was spent just hanging or viewing things. They were wonderfully efficient and so nice through the entire process. I would recommend that any single female who needs a new vehicle go to John at the ford Kelly dealership. More
Outstanding Service Everyone did an outstanding job . This is the second vehicle we have purchased from Kelly Ford .. We will back for another car in the next two years. Everyone did an outstanding job . This is the second vehicle we have purchased from Kelly Ford .. We will back for another car in the next two years. More
Outstanding! My experience with Tabby and Chuck was absolutely outstanding. I felt like they had "MY" best interest in hand and not just "trying to close another d My experience with Tabby and Chuck was absolutely outstanding. I felt like they had "MY" best interest in hand and not just "trying to close another deal". I would recommend this dynamic duo to anyone!!! More
Bought a Toyota at a Ford Dealership! As Toyota/Honda people, we NEVER expected to find the right Toyota Tacoma for us at a Ford dealership! From the second he approached us, John was easy As Toyota/Honda people, we NEVER expected to find the right Toyota Tacoma for us at a Ford dealership! From the second he approached us, John was easy-going and helpful. When I say NO PRESSURE and FRIENDLY, I cannot express how true this is. In fact, every employee who walked past us was exceptionally friendly and accommodating. To top it all off, the facility itself is modern, comfortable, and convenient. After missing lunch and truck shopping in the unusual cold weather, hot cocoa and fresh popcorn was a nice surprise. We truly have to emphasize how great John was to work with. He's got 19 years of experience and used zero talking points. This was a huge relief, as we had already dealt with that at a different dealership. John was honest and to the point, helpful while giving us space. We recommend working with John and Kelly Ford, and we are glad we gave them a try!! More
Overall a very pleasant experience leasing a 2017 Escape. For the second time we have leased a Ford Escape from Kelley Ford. Once again we were very pleased with the professionalism, expertise and customer s For the second time we have leased a Ford Escape from Kelley Ford. Once again we were very pleased with the professionalism, expertise and customer service. Would not hesitate to recommend this dealership. More