Kelly Ford

USED F-150 I bought an new Explorer about 8 weeks ago. My salesman was Ron Orel . After he took care of everything with the explorer and I was about ready to l I bought an new Explorer about 8 weeks ago. My salesman was Ron Orel . After he took care of everything with the explorer and I was about ready to leave I mentioned that I might be interested in buying a used F-150 to tow a show car around. But I didn't want to spend to much so the truck had to be at least 5 years old. Ron never forgot about me and contacted numerous times on trucks he found. Needless to say he sold me a 2011 F-150 that looked almost new and drives great. I really appreciate Rons dedication to my needs and his professionalism. I will only deal Ron on all future purchases. More

An Edited Review for sales A return phone call by Casey Tucker was received with his apologies....these reviews are obviously taken very seriously! Appreciate the follow up to A return phone call by Casey Tucker was received with his apologies....these reviews are obviously taken very seriously! Appreciate the follow up to acknowledge my messages and to correct the problem. More

Hospitality at it's Finest Buying a new vehicle is not something we do often but we know where we will go whenever we buy again ... Kelly Ford. I did lots of online research so Buying a new vehicle is not something we do often but we know where we will go whenever we buy again ... Kelly Ford. I did lots of online research so I knew what my top choice F-150 was when my wife and I met Phil on the lot. We explained that we were a week or so away from purchasing and Phil respected that. He never once tried to push us into a sale. He went with us on a test drive, answered lots of questions, and made himself available whenever we needed him. Zero pressure! Jay handled the sale as Phil was on vacation when we did make the purchase (although he still made contact by cell!). Jay made sure we were comfortable with our purchase and introduced us to Jon who would handle the financing. Jon was very honest and open, again, making us very comfortable making this very large decision. He did his best to make sure we were making the financial decisions that were best for us. Including not getting GAP since we had such a large down payment and all the rebates rebates but instead getting an 8-year bumper-to-bumper warranty. Again, what was best for us because I tend to keep my trucks for many years. Then Phil & Jay arranged us to meet Cheryl the following week to learn about the technology features in our truck. Do not skip this!. Cheryl spent at least an hour going through all the commands and settings in the Sync 3 system and how to really take advantage of what the truck can do. Again, my wife & I felt like we really made the right decision go to Kelly Ford. Every person we met has an open door policy ... if we need anything, please go see them. More

Hassle Free Car Buying Experience In over 30 years of buying Ford products Mike Casey was the most experienced and best salesman we ever encountered . He is a true professional who k In over 30 years of buying Ford products Mike Casey was the most experienced and best salesman we ever encountered . He is a true professional who knows his product. He listened to us and advised us thru every step. Cheryl Shanton did a great job explaining our new SYNC 3. More

Very satisfactory A young salesman named Austin was very polite, attentive to my desires and made it a pleasant experience. I wish him well as he sails through life. A young salesman named Austin was very polite, attentive to my desires and made it a pleasant experience. I wish him well as he sails through life. Verle Drinkwater More

Went in to LOOK and left in our 2014 ESCAPE!! Ed was so in tune with what we were looking for, he took us all around the complex so that we felt there wasn't and car unturned. We are so happy wit Ed was so in tune with what we were looking for, he took us all around the complex so that we felt there wasn't and car unturned. We are so happy with our new ride. Thank you ED More

Great people,great service!!!!! Every one at Kelly Ford is very helpful and professional whether it's service or sales related and thats why I've purchased several cars over the year Every one at Kelly Ford is very helpful and professional whether it's service or sales related and thats why I've purchased several cars over the years. Don More

1 thousand stars I was looking for a vehicle,and Chris contacted me almost immediately after looking online...at 9:45pm. He made an appointment with me for the next d I was looking for a vehicle,and Chris contacted me almost immediately after looking online...at 9:45pm. He made an appointment with me for the next day, after multiple vehicles and a timely process Chris got me in my dream car! Words do not express how amazing of a job Chris did and his team. Thank you for the work you do and making this Veterans car buying expirence one in a million! Thank you again The Scott Family More

Excellent Team I had a pleasure working with Sandra in the financing department. She showed her excellent skill and love for her job when working with me close a dea I had a pleasure working with Sandra in the financing department. She showed her excellent skill and love for her job when working with me close a deal on my new dodge dart. I appreciate your time and efforts! Thank you so much Sandra! More

GREAT DEALERSHIP GREAT PEOPLE.. BEST EVER CAR BUYING EXPERIENCE WOULD RECOMMEND KELLY FORD TO FRIENDS AND FAMILY... JAY MCEVOY AND JON POWELL WORKED VERY HARD FOR US TO GET BEST EVER CAR BUYING EXPERIENCE WOULD RECOMMEND KELLY FORD TO FRIENDS AND FAMILY... JAY MCEVOY AND JON POWELL WORKED VERY HARD FOR US TO GET IN OUR FORD VEHICLE... More