Kelly Ford

My car is amazing. I can't even begin to put into words how satisfied I am with my car! Literally thank god everyday for having such a good car, and such great managers I can't even begin to put into words how satisfied I am with my car! Literally thank god everyday for having such a good car, and such great managers that helped make it all possible. Tristan was the SWEETEST man there was, he helped me find exactly what I was looking for AND Carlos made my budget possible. I'm so happy and THANK YOU More

Exactly the car I wanted I had a good experience with everybody I met, Dr.Phil, Charlie, and Jon. Didn't feel rushed or pressured into buying more than I wanted, and my dog Bu I had a good experience with everybody I met, Dr.Phil, Charlie, and Jon. Didn't feel rushed or pressured into buying more than I wanted, and my dog Buttons loves you all. I'LL BE BACK EvaLena More

Great sales staff and service staff Bought our 2008 60th anniversaryF150 pick up from Kelly Ford in Melbourne. Charlie Algiers-McCarthy made the deal work back then. We started having 20 Bought our 2008 60th anniversaryF150 pick up from Kelly Ford in Melbourne. Charlie Algiers-McCarthy made the deal work back then. We started having 2008 truck along with my 2005 f150 serviced their as well. Had a few issues with the service dept, then Judy Daly took over and it has been great ever since, only to get better when Traci Daly became my service advisor. Decided to see what was on the lot and see what type of deals they had, Charlie introduced us to Mike Casey and he asked what we were interested in. Mike is a great person, he was not pushy and he is very informative. Between Mike and Charlie we again got a great deal on our new 2016 f150. Jon Powell got all the paper work done and got us out in a timely manor. After our purchase we were introduced to Cheryl Shaton who is awesome. she explained all the options and electronics on our new truck and even my dumb xxxxxxx hill-billy non-computer friendly mind was able to understand every thing. She has even called and told me to come back if I have any question. This by far is greatest dealership I have ever dealt with. They make me and my wife feel like family every-time we visit the dealership. I recommend them to everyone, if their is an issue just let them know and they will work with you. More

Great sales and customer experience. We purchased a 2013 Escape from Kelly Ford after visiting several other dealerships in the area. Our experience with the other dealers was marginal a We purchased a 2013 Escape from Kelly Ford after visiting several other dealerships in the area. Our experience with the other dealers was marginal at best. The model selections were available and in many colors. The sales staff knowledge and willingness to deal was limited. Some had problems answering questions or had to see the manager. We eventually got to Kelly Ford and talked with Cassandra Younger who was so very helpful and we bought the 2013 Escape. I recently bought a 2017 Escape at Kelly Ford and can honestly say the staff on site could not have been more helpful, friendly and open. Jerry Butler Perez handled the sale with me and Ron Orel was also involved. I felt comfortable with everyone involved and will certainly recommend Kelly Ford. More

Excellent sales experience Compared to the Lexus Dealership it was refreshing...everyone was very friendly and totally helpful at Kelly Ford! Thank you all! No high pressure. Ea Compared to the Lexus Dealership it was refreshing...everyone was very friendly and totally helpful at Kelly Ford! Thank you all! No high pressure. Each salesperson asked how they could help. Sales and staff just as eager to please after the sale as before. Great Customer Service rep and Financing agent. D. Graham More

Excellent experience at Kelly Ford I bought a lot of new cars in my lifetime. But by far Kelly Ford is the best dealership out there right now. everyone was very polite and helpful they I bought a lot of new cars in my lifetime. But by far Kelly Ford is the best dealership out there right now. everyone was very polite and helpful they really take care of you. my salesman was Terry Shea he has patience experience very knowledgeable on all vehicles I recommend him to anyone that's looking for a Ford vehicle. he really went out of his way to get me the best deal. More

Showroom to my garage. I had been searching online for a Focus RS with more than 2 months. I came across one that fit my search perfectly at Kelly Ford. I immediately called I had been searching online for a Focus RS with more than 2 months. I came across one that fit my search perfectly at Kelly Ford. I immediately called and asked if it were on the lot. Sure as anything it was sitting in their showroom. It was later in the afternoon on a Sunday and I live about an hour away. The salesman, Mike Casey said that wouldn't be an issue, that he'd stay late if need be. I loaded up the kids and made the drive. Once getting to the dealership it was like being treated like royalty. Everyone was very courteous to my family as the buying process started. Before I knew it I was back on the road but now in a gorgeous Nitrous Blue Focus RS. I couldn't have had a better experience. I truly feel part of the Kelly Ford family. More

Purchased a New Fiesta While my wife and I were searching for an affordable and economic car that had style we were introduced to the Ford Fiesta. We searched online Kelly F While my wife and I were searching for an affordable and economic car that had style we were introduced to the Ford Fiesta. We searched online Kelly Ford of Melbourne. We received friendly and informative information from Phil Pettus that we requested. We decided to visit Kelly on a spur of the moment with out plans to purchase . We were met by Jerry Butler-Perez who was very friendly and pointed us in the right direction. He went in to check up on Phil , who was busy at the time helping another Kelly guest. Jerry came out and We explained to him that we were payment constraint. My wife really liked the Fiesta. Jerry found the right car for my wife and Phil crunched the numbers and they were able to help us with a payment that fit our budget. Jerry introduced to the service shop , parts department and thats we met many other key personnel that were very friendly and willing to go out of their way to make sure everything was world class. From the initial online experience to the delivery Kelly Ford and the complement of professionals will welcome my return business for many years to come. Thank you More

i could not ask for better service. Everyone was very pleasant, very friendly. I was able to feel comfortable with my trade and new purchase. Very fast paperwork and no hard sell for war Everyone was very pleasant, very friendly. I was able to feel comfortable with my trade and new purchase. Very fast paperwork and no hard sell for warranties. More

2016 F150 XLT SuperCrew 4x4 purchase After owning a 2015 Ford F150 SuperCrew XLT 4x2 for a year, I decided that I wanted to switch out to a 4x4. After speaking with multiple dealers arou After owning a 2015 Ford F150 SuperCrew XLT 4x2 for a year, I decided that I wanted to switch out to a 4x4. After speaking with multiple dealers around Central Florida, I ended up deciding to go with Kelly Ford since they never wavered from their original price commitment. I can attest that this practice is rare in the industry it seems... I had several other dealerships exhibit shady practices. Phil Pettus followed up an appropriate amount to check in on the sale, but didn't pester as I considered all of my options. Him and his team went out of their way to find the exact truck I was looking for and believe me, I was being extremely picky. They brought a truck in from out of the region and offered me a very fair value in trade for my immaculate, one year old F150 4x2 without playing any games. I appreciate all that they did in getting me the best truck, for the best price, and for also helping identify financing that met my requirements. Thanks everybody! More