Kelly Ford

Amazing place to buy a car!!!!! We went looking at cars on a sunday afternoon at Kelly ford and met Tristan Palmer. He asked us what we were looking for and we told him we were looki We went looking at cars on a sunday afternoon at Kelly ford and met Tristan Palmer. He asked us what we were looking for and we told him we were looking at edges and explorers and we didnt know if want ecoboost or v6. so we test drove 2 edges and 3 explorers we found the the right one for us and didnt feel any pressure from Tristan and staff to buy anything. Sandra in finance was great to work with she made every thing so easy and explained every thing very well. My wife and I feel like we were treated like family!!!!! Thank you so much!!! Ronald Hyer More

Another Great experience at Kelly Ford Phil Pettus was my salesman and this is the second vehicle I have bought thru Phil. He is a professional and very nice to deal with. I recommend Phi Phil Pettus was my salesman and this is the second vehicle I have bought thru Phil. He is a professional and very nice to deal with. I recommend Phil Pettus if you are considering buying a car. Very honest person to deal with. More

Exceptional Staff and Outstanding Customer Service! These people are the nicest and most accommodating and will genuinely bend over backwards to ensure that you are happy with your experience at the dea These people are the nicest and most accommodating and will genuinely bend over backwards to ensure that you are happy with your experience at the dealership. I extend a big thank you to Jocelynn, Jay, Phil, Jon, and Curtis for your patience and understanding and time taken to educate me along the way. You truly made my experience a positive one -- I even got a few laughs in during the process! I also extend a special thank you to the Shuttle Driver -- what a nice man and very punctual and nice conversationalist. I will highly recommend Kelly Ford to anyone looking for a new or used car! More

Excellent Experience Overall My experience with Kelly Ford was overall very good. I worked with John Alligood, and he was great throughout the whole process! I didn't feel any of My experience with Kelly Ford was overall very good. I worked with John Alligood, and he was great throughout the whole process! I didn't feel any of the pressure I did when looking at other dealerships, and he was helpful and understanding throughout. I would highly recommend Kelly Ford as a whole, and John in particular. More

Positive Experience with no pressure My experience was very positive. He worked hard with his sales management to get me a good deal on a truck I was interested in. He made sure I got all My experience was very positive. He worked hard with his sales management to get me a good deal on a truck I was interested in. He made sure I got all my issues answered. I felt very comfortable with all of the sales and service staff I interacted with. I would recommend this dealership again. This is my 4th vehicle I have purchased from Kelly Ford over the years. More

What a Great Experience! I set an appointment with Terry Shea and when I arrived he had the Escape ready for me to drive. He was so professional and I felt completely at ease I set an appointment with Terry Shea and when I arrived he had the Escape ready for me to drive. He was so professional and I felt completely at ease during the drive and working on price. The whole managment team was extremely friendly and helpful. The price was fair and the I can honestly say I had a fun time buying a car! Thanks so much Terry....I would recommend Terry Shea to anyone interested in buying a car. More

AWESOME! From the time I stepped onto the property, Tabby never left my side! I had a great experience for it was my first time purchasing a vehicle! Tabby wal From the time I stepped onto the property, Tabby never left my side! I had a great experience for it was my first time purchasing a vehicle! Tabby walked me through each step of the process and really made sure I understood EVERYTHING! The whole team at Kelly Ford was so nice and helpful! You always hear horror stories about buying vehicles, but that was not the case at all! Everyone was so pleasant and not "pushy"! I would definitely recommend Tabby Collins for all of your vehicle needs! More

Great Customer Service I recently purchased a vehicle at Kelly Ford in Melbourne, Florida, My wife and I had a tough situation when one of our vehicles needed a major repa I recently purchased a vehicle at Kelly Ford in Melbourne, Florida, My wife and I had a tough situation when one of our vehicles needed a major repair and we still owed a substantial amount on the car. The team at Kelly worked hard for us to try and find a solution and overcome the problem. After much time and effort they were able to find me a vehicle that would work with my budget and effectively resolved my dilemma. Absolutely no pressure unlike many car dealerships I have dealt with in the past. Larry, Carlos, and Vinny were extremely helpful and I am completely satisfied with my experience. Keep up the good work guys!!! More

Simple process, quick service and friendly staff. I'd like to thank Tristan from sales and Jon from finance for making our truck purchase quick and painless. Tristan was not pushy during the initial p I'd like to thank Tristan from sales and Jon from finance for making our truck purchase quick and painless. Tristan was not pushy during the initial process. He listened to what we asked for and showed us several trucks to fit our needs. He made sure we new exactly what we were getting compared to other vehicles. We discussed our price point, which they met without any issues. Once we hit the finance area, Jon checked several banks to make sure we got the best possible interest rate. We had our nine month old daughter with us through the process, so Jon made sure to be as quick as possible. Jon did not miss a beat, he went over several protection plans before finalizing our paper work. I am thankful for his thorough but speedy presentation. Again, thank you both for such a great experience! More

Tremendous Customer Service at Kelly Ford! I returned to Kelly Ford after a very quick stop while I was in the Melbourne FL area because the professionalism the staff displayed answering my qu I returned to Kelly Ford after a very quick stop while I was in the Melbourne FL area because the professionalism the staff displayed answering my questions. My thanks to Terry Shea, Phil Pettus, Jon Powell, and Charlie for making my purchase of a 2016 Focus ST a breeze. All were straight shooters and professional at all times. I appreciated the patience and integrity these individuals displayed while I contemplated my purchase. Each was responsive throughout the sales process all the way through pickup and delivery. More