
Kelly Ford
Melbourne, FL
Hours
Sales/Showroom
Monday 8:30 AM - 8:00 PM
Tuesday 8:30 AM - 8:00 PM
Wednesday 8:30 AM - 8:00 PM
Thursday 8:30 AM - 8:00 PM
Friday 8:30 AM - 6:00 PM
Saturday 8:30 AM - 6:00 PM
Sunday 11:00 AM - 4:00 PM
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 7:30 AM - 3:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 7:30 AM - 3:00 PM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 3,133 reviews
New Ford F 150 This is my second purchase from Kelly Ford, my first was a 2013 Ford Fusion and the sales and follow service has been great. Today we took delivery o This is my second purchase from Kelly Ford, my first was a 2013 Ford Fusion and the sales and follow service has been great. Today we took delivery of a new Ford F150 and our sales person was John Alligood and he went beyond just the sale to make us happy. The detail was going on and he went out to help clean the windows to get us on our way. Thanks John. More
Great Customer Service from Management The service technician "strongly recommended" that I get a “rear differential service” performed on my F-150 while it was already in the shop for brak The service technician "strongly recommended" that I get a “rear differential service” performed on my F-150 while it was already in the shop for brake work. It cost $200 extra dollars. The owner’s manual says this should be done every 150,000 miles! My truck only had 49,000 miles on it... After posting this review, I was contacted by Bobby Brown, who apologized for the mishap and refunded me for the improper service that was performed on my truck. I really appreciate the great customer service! More
THANKS TO THE KELLY FORD TEAMWORK! I RESEARCHED SEVERAL DEALERSHIPS IN SEARCHING FOR A CAR THAT WOULD FIT MY EVERY NEED. INTERNET JAY SENT ME A REPLY QUICKLY AND I MADE AN APPT. TO V I RESEARCHED SEVERAL DEALERSHIPS IN SEARCHING FOR A CAR THAT WOULD FIT MY EVERY NEED. INTERNET JAY SENT ME A REPLY QUICKLY AND I MADE AN APPT. TO VISIT HIM AT KELLY FORD IN MELBOURNE, FL. SINCE I'VE BEEN HAVING PROBLEMS WITH M.C.I. (Mild Cognitive Impairment due to the death of my husband recently and added stress from selling our pool home), he was very patient with my every concern and need. He was assisted by Chuck Cooper and Sales Mgr. Charlie Algieri-McCarthy. Charlie took care of creative financing and a fair trade-in price on my Chevy Cobalt . I am moving into the 21st century with the Rear Camera, and Vice Control features! And, I'll be getting help from Mike Curtis to set up my Smart Phone with my new Ford Focus. More
Excellent Service! During the past few months we were in the market to purchase a new vehicle. We had been in contact with other dealerships prior to this point and were During the past few months we were in the market to purchase a new vehicle. We had been in contact with other dealerships prior to this point and were very frustrated with the sales people that we had dealt with. On the July 04th weekend we contacted Kelly Ford and were put in contact with Tabby Collins – Sales Consultant. We told her the type of vehicle that we were looking for / price range. We arranged a meeting with Tabby and were very pleased with the service we receive from her and very quickly we realized that Kelly Ford was the dealership that we wanted to work with. It was a pleasure dealing with Tabby Collins. She was very friendly, happy, a good listener and more importantly was very knowledgeable and more than willing to work with us. After looking at many vehicles, she was able to find the SUV that we absolutely fell in love it. We would also like to extend to the appreciation to Charlie Algier - Sales Manager, Vinny Amore - Sales Manager, Sandra Smith - Finance Director AND Tabby Collins - Sales Consultant. They truly worked as a team and all played a very important part in making this a great experience. We will be returning to Kelly Ford in the future for our next buying opportunity. More
We recommend it! Very friendly environment, excellent customer service! My husband and I went with our three little children, and the staff made sure they were enterta Very friendly environment, excellent customer service! My husband and I went with our three little children, and the staff made sure they were entertained and happy the whole time. Plus, we got a 0% financing interest! More
Friendly service! We were only planning on looking at new vehicles when we visited Kelly Ford. We dealt with Terry Shea over the Internet and he had the vehicles we we We were only planning on looking at new vehicles when we visited Kelly Ford. We dealt with Terry Shea over the Internet and he had the vehicles we were interested in all lined up to test drive with us. He was very knowledgeable, answered all our questions and dealt with us in a very courteous and professional manner. Our experience was so pleasant that we opted to purchase that day. More
A life saver If you are ever in a predicament and need a life saver, contact Charlie! He has helped me so many times now! He is the reason for my repeat business! If you are ever in a predicament and need a life saver, contact Charlie! He has helped me so many times now! He is the reason for my repeat business! Charlie and Kelly Ford are amazing and I highly recommend them! To add, Dan is the man with the plan! He is very knowledgeable, helpful, and reassuring! I really appreciate you guys! More
Amazed! I was taken care of so beautifully. It was a pleasant experience for buying my first car and being able to walk in and walk out with a car, and the deal that I got was awesome! Thank you It was a pleasant experience for buying my first car and being able to walk in and walk out with a car, and the deal that I got was awesome! Thank you God and Ron Orel @ Kelly Ford... More
Easier than we thought From the moment we inquired about a vehicle on the Internet the response from Jay at Kelly Ford was fast and friendly, not pushy. When we were ready t From the moment we inquired about a vehicle on the Internet the response from Jay at Kelly Ford was fast and friendly, not pushy. When we were ready to come in Jay had the cars ready that we wanted to look at and we moved quickly to signing a great deal with him and thanks to Charlie for working out the rebates and discounts. The next day we went back to find our new car meticulously detailed and all the paperwork in order. Sandy made it all easy to complete and we felt our overall experience at Kelly Ford was amazing. What a great team... No pushy sales techniques, no bs. We got what we came for and feel that our service experience will be the same. Thanks to Cheryl too for all of the great tips about the new sync tech. We probably are customers for life. Thanks to all involved. Gary and Penny Reed More
What a great experience!! Head a fantastic buying experience at Kelly Ford in purchasing our 2016 Ford Fusion!! Our salesman Harold Pacquet was so helpful and let us look aroun Head a fantastic buying experience at Kelly Ford in purchasing our 2016 Ford Fusion!! Our salesman Harold Pacquet was so helpful and let us look around without any pressure tactics!! He even let us test drive the car to our house to show my wife ! He held the car for us until we came back the next day!! Needless to say we did buy the car and absolutely love it!! The buying experience was so easy and that was because of Harold !! Also like to thank Carlos Ariciniegas for his help with our financing!! We would highly recommend both Harold and Carlos to our friends and family!! More