Kelly Ford

Fantastic Buying Experience I worked with Terry Shea in the Internet Department, Chuck the department manager and Sandy in finance to purchase a new 2016 Ford Escape from Kelly F I worked with Terry Shea in the Internet Department, Chuck the department manager and Sandy in finance to purchase a new 2016 Ford Escape from Kelly Ford's inventory. Terry answered all of my questions honestly and had our new Escape ready for our test drive when we arrived at the dealership. Chuck helped explain the ins and outs of the Ford rebates and dealer discount. Everyone at the dealership was very attentive and a pleasure to work with. The folks at Kelly never let is sit alone while we were negotiating and closing the purchase. Sandy in Finance was super organized and efficient with producing our finance documents. We needed to visit the dealer the morning after our purchase to change our state registration information. Carlos jumped in in Sandy's absence and got me on my way in 20 minutes. I would highly recommend Kelly Ford and Terry Shea in particular if you are interested in a Ford vehicle. More

Online car purchase the staff at Kelly Ford was friendly & responsive - I could tell they really care about customer service. I contacted Kelly Ford via the USAA buying the staff at Kelly Ford was friendly & responsive - I could tell they really care about customer service. I contacted Kelly Ford via the USAA buying service & they responded to my online query quickly & gave me everything I needed to research the car I wanted. More

Great Experience I have been in several dealerships in recent months and I think Kelly has been the best. Everyone we had contact with was pleasant and professional. I have been in several dealerships in recent months and I think Kelly has been the best. Everyone we had contact with was pleasant and professional. They person answering the phone made me feel like she was interested in my reason for calling. Our salesman Ron Orel was great to work with and I think we ended up with the best deal. We traveled from Daytona Beach to see the car we were looking for and it was worth the trip. Keep up the good work! More

Surprisingly impressed. I would not hesitate to refer anyone to do business with the ethical, kind, courteous, professionals at Kelly Ford. The Kelly Ford Staff is far super I would not hesitate to refer anyone to do business with the ethical, kind, courteous, professionals at Kelly Ford. The Kelly Ford Staff is far superior to those of competitors. The one plus hour drive from my home to this dealership was definitely well worth my time. Just this morning I referred an acquaintance to Kelly Ford giving her directions from Port Saint Lucie and advising her the drive is well worth her time. More

Genuinely helpful Had a great experience with Austin, he was polite and helpful and made things so easy for our family to purchase a new car, gave us a very fair deal a Had a great experience with Austin, he was polite and helpful and made things so easy for our family to purchase a new car, gave us a very fair deal and made it fast and easy since I was a mom and had 2 kids hanging out the whole time.....would definitely recommend him and Kelly Ford. More

Absolutely wonderful new car buying experience. I have to say from the moment we stepped foot on the lot at Kelly Ford in Melbourne, Florida the service was above and beyond. We had two of the BEST I have to say from the moment we stepped foot on the lot at Kelly Ford in Melbourne, Florida the service was above and beyond. We had two of the BEST salesman helping us every step of the way. From friendly smiles to keeping up hydrated they really made the whole experience a 10!!!! I highly recommend anyone looking for a new or used car to check these guys out. Ask for Terry Shea or Jerry Butler you will not be disappointed. We walked in not knowing if we could afford anything and left the lot in a perfect vehicle for our family. Jon Powell in the Finance department makes miracles happen and what a pleasure it was working with you all. Customers for life. - Mr. & Mrs. Cooper More

Ladies go buy your new car at Kelly! As a single female who has not purchased a car in some time, I was very apprehensive about how stressful car buying would be. Decisions as to what mak As a single female who has not purchased a car in some time, I was very apprehensive about how stressful car buying would be. Decisions as to what make, model etc . Kelly Ford had several of the models I was interested in trying so my son and I decided to stop by. We were greeted by salesman Reggie Morton who assisted us and found a car we were interested in. Reggie was very easy to work with and along with Carlos Arciniegas secured my financing and I drove home with an hour or so in my new car. Never owned a Ford before and love it! More

New Ford F 150 This is my second purchase from Kelly Ford, my first was a 2013 Ford Fusion and the sales and follow service has been great. Today we took delivery o This is my second purchase from Kelly Ford, my first was a 2013 Ford Fusion and the sales and follow service has been great. Today we took delivery of a new Ford F150 and our sales person was John Alligood and he went beyond just the sale to make us happy. The detail was going on and he went out to help clean the windows to get us on our way. Thanks John. More

THANKS TO THE KELLY FORD TEAMWORK! I RESEARCHED SEVERAL DEALERSHIPS IN SEARCHING FOR A CAR THAT WOULD FIT MY EVERY NEED. INTERNET JAY SENT ME A REPLY QUICKLY AND I MADE AN APPT. TO V I RESEARCHED SEVERAL DEALERSHIPS IN SEARCHING FOR A CAR THAT WOULD FIT MY EVERY NEED. INTERNET JAY SENT ME A REPLY QUICKLY AND I MADE AN APPT. TO VISIT HIM AT KELLY FORD IN MELBOURNE, FL. SINCE I'VE BEEN HAVING PROBLEMS WITH M.C.I. (Mild Cognitive Impairment due to the death of my husband recently and added stress from selling our pool home), he was very patient with my every concern and need. He was assisted by Chuck Cooper and Sales Mgr. Charlie Algieri-McCarthy. Charlie took care of creative financing and a fair trade-in price on my Chevy Cobalt . I am moving into the 21st century with the Rear Camera, and Vice Control features! And, I'll be getting help from Mike Curtis to set up my Smart Phone with my new Ford Focus. More