Kelly Ford

Another Grerat Buying Experience I purchased another new vehicle from Kelly Ford over 4th of Juy Weekend. The staff and level of service is outstanding. Phil Pettus is not your typica I purchased another new vehicle from Kelly Ford over 4th of Juy Weekend. The staff and level of service is outstanding. Phil Pettus is not your typical pushy salesman, he is extremely helpful and really worked hard to help me find the right F-150 I was looking for. It was clear to me that Phil was not just trying to push me into a vehicle to make a sale, but really wanted to get me into right vehicle that I would be happy with. Phil also worked hard to find all possible rebates to get me the best price possible. My first vehicle purchased from Phil at Kelly Ford was so easy, I actually thought it was a fluke and I got lucky, but I was pleasantly surprised that my second purchase was just as easy as the first. Everyone at the dealership is friendly and super helpful and that includes Cheryl Shaton who spends plenty of time going over all the details and set-up of a the new vehicle. More

ED and Donna My wife received a promotion from Palm Bay Ford. On July 2nd we went to Palm Bay Ford with two things in mind. First to see what she won and the secon My wife received a promotion from Palm Bay Ford. On July 2nd we went to Palm Bay Ford with two things in mind. First to see what she won and the second was to test drive a Fiesta. When we arrived there a very pushy salesman approached us taking the promotion and telling us to sit down by his desk. I told him that we just wanted to see what she had won but he just said well it will not hurt to sit down at that desk. He then opened the computer and spent time asking questions and typing information. He finally gave us the gift card we won. At that point we left and did not ask to test drive anything as we knew we did not want to deal with him any more. On July 4th we decided to go to Kelly Ford to see about test driving a Fiesta. Jerry met us in the parking area where the Fiesta’s were. We went to a test drive and let Jerry know we were not at this point looking to buy a new car as we had a 2015 Focus we had bought in December. During and just after the test drive Jerry explained many of the features of the car. As the test drive ended Jerry asked if he could put together something just to see what it would cost. We said why not. When came back with a proposal we were pleasantly surprised as to what it would cost and decided to buy it. If Jerry had been the least bit pushy he would not have made that sale. After the sale Jerry got into the back seat of the car to again go over the features of the car. He also programmed my wife’s cell phone to work in the car (no one ever programmed her cell to work in the 2015 Focus). I would recommend Jerry to other people looking to purchase a car. More

U are # 1 This is my 4th purchase at Kelly Ford. I return because of the Great customer service and caring people. I am not just a number to them when I hav This is my 4th purchase at Kelly Ford. I return because of the Great customer service and caring people. I am not just a number to them when I have to have my car or truck serviced. Many of my friends and family have gone to you all and say the same ...Keep smiling doing a great job! More

Best 4 of July 2016 I came to Kelly Ford to check on something else. Met with Carlos, who suggested I meet with Tristan . We walked the car lot, as I explained to him wha I came to Kelly Ford to check on something else. Met with Carlos, who suggested I meet with Tristan . We walked the car lot, as I explained to him what I liked, The Edge, which was beyond my price range. Tristan in his friendly, not pushy, great listener, answering my thousand questions, and the car was in my price range - asked "would you like to test drive the car?". I declined. Yes, I test drove the car, he even let me sit in the back seat (LOL!). Guess what- I brought my dream car. Thank you Tristan Palmer!!!! More

Ed's review Jerry Butler Perez was the salesman I purchased a 2016 Fiesta from on July 4, 2016. I had purchased a 2015 Focus from a different dealer in December, Jerry Butler Perez was the salesman I purchased a 2016 Fiesta from on July 4, 2016. I had purchased a 2015 Focus from a different dealer in December, which was the vehicle I traded for the 2016. Jerry took the time to show us about the many features on the new car. He also set up my wife's cell phone to work in the car. No one at the other dealership showed us how to use the cell phone with the other car. After the sale of the car and before we left Jerry go into the back seat and walked us through many of the things about the car. More

Finally A Dealership That Cares I just had my first experience with Kelly Ford and could not believe the customer service. This dealership has the best customer service I have ever s I just had my first experience with Kelly Ford and could not believe the customer service. This dealership has the best customer service I have ever seen. I traded in my car and got a great price. I bought a new GT premium and had a supercharger installed. There was a couple issues with my paint and they handled it with no issues and the body shop did a fantastic job. The biggest thing was I did not find the paint issues, they did. I was getting ready to leave after my mustang purchase and the car had just been detailed. They pointed it out to me and said don't worry we will take care of this. That is a dealership with integrity and honesty. The supercharger installation was awesome. The mechanic did a fantastic job. I did not know exactly which supercharger to buy and they took me step by step to help upgrade my mustang. The fiancé manager I dealt with was very professional. The dealer manager was polite and professional. I recommend this dealership 100% and any person who chooses otherwise is making a mistake. Great people! My salesman Phil did more for me than any other salesman I have dealt with in the past. He took care of the car, updating me on my supercharger progress and checking in on the couple paint issues they found. Do yourself a favor and go by Kelly Ford. You will not regret it! More

Positive and determined to find me the right car. My husband and I went in to Kelly Ford to look for a new family car. Mr. Terry Shea was very helpful and very honest! He helped us find an affordable My husband and I went in to Kelly Ford to look for a new family car. Mr. Terry Shea was very helpful and very honest! He helped us find an affordable vehicle and one that was going to be safe for our baby and my family!! Everything about this entire experience was made very pleasant and very smooth thanks to Terry and his team!! We will be buying our vehicle with them!! More

My family and I had an all around wonderful experience The professionalism, courtesy, and hassle free approach made our car purchasing experience a pleasant and rewarding one. The sales representative, The professionalism, courtesy, and hassle free approach made our car purchasing experience a pleasant and rewarding one. The sales representative, Mr. Marc Camelleri, guided us thru our buying process and clearly exhibited all the attributes mentioned above. He was patient, extremely informative, and responsive to all our inquires. The service we received in the financing department, Mrs Sandra Smith, exactly reflected the experience provided the initial car sales process. Again, this car buying experience a Kelly Ford was an exceptional. After having bought three carts from other Dealers and car brands this has by far being the best car buying experience. More

Great experience at Kelly Ford I was in the market for an F-150 and Jerry, my sales representative, was very helpful in showing me the different options and types of trucks availabl I was in the market for an F-150 and Jerry, my sales representative, was very helpful in showing me the different options and types of trucks available. Once I decided on the truck I wanted, the negotiation process was actually a pleasant experience. This is usually not the case when purchasing a vehicle. Once a final price was determined, the paperwork process was quick and painless. Overall a very good experience. More

Great people great experience Reggie was excellent to deal with his knowledge of vehicles was great answered every question I asked told me to take my time on vehicle choice nicest Reggie was excellent to deal with his knowledge of vehicles was great answered every question I asked told me to take my time on vehicle choice nicest sales person I have ever felt with I have been buying cars for 50 yrs everyone at Kelly Ford was friendly and helpful Stuart Mulholland More