
Kelly Ford
Melbourne, FL
Hours
Sales/Showroom
Monday 8:30 AM - 8:00 PM
Tuesday 8:30 AM - 8:00 PM
Wednesday 8:30 AM - 8:00 PM
Thursday 8:30 AM - 8:00 PM
Friday 8:30 AM - 6:00 PM
Saturday 8:30 AM - 6:00 PM
Sunday 11:00 AM - 4:00 PM
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 7:30 AM - 3:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 7:30 AM - 3:00 PM
Sunday Closed
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Very helpful Faith was very helpful and did everything possible to make sure I walked out with a good vehicle in spite of my lack of credit. Very pleasant to deal Faith was very helpful and did everything possible to make sure I walked out with a good vehicle in spite of my lack of credit. Very pleasant to deal with. More
New Car Purchase I recently purchased a new Focus ST from Kelly Ford. It is my second new car purchase from Kelly Ford. They have a great friendly staff who makes yo I recently purchased a new Focus ST from Kelly Ford. It is my second new car purchase from Kelly Ford. They have a great friendly staff who makes your car buying experience hassle free and pleasant. I highly recommend this dealership and my salesperson, Phil. Thanks Kelly Ford and Phil! More
New F-150 I started researching trucks while still overseas. Greg was patient throughout all the e-mails back and forth asking about current incentives and pric I started researching trucks while still overseas. Greg was patient throughout all the e-mails back and forth asking about current incentives and pricing questions. Once I came in to test drive the truck Greg was super down to earth and let the process work naturally without being forceful about anything like purchase timelines. When there were a couple questions brought to Charlie's level he was quick with decisions and seemed eager to make sure I was happy. Overall the experience was better than I've had at any other dealership. More
Excellent service from Faith Konyha I recently purchased vehicles from Kelly Ford. Our dealings with all staff was very good, particularly with Faith Konyha. She was very energetic and I recently purchased vehicles from Kelly Ford. Our dealings with all staff was very good, particularly with Faith Konyha. She was very energetic and helpful through all stages of the purchase. We left 2 vehicles parked in Kelly Fords lot for 3 months while we made arrangements to move from another country to Florida. She took care of our vehicles during that period and was there to turn them over to us when we arrived in Florida. Any questions we may have had she quickly addressed. She is always "up" and ready to help at any time with any issues (e.g.- getting extra keys, explanations of service options, etc). If your going to buy a car, go to Kelly Ford and ask Faith Konyha. More
ONE ENJOYABLE EXPERIENCE The experience we had purchasing a new F150 Lariat at Kelly Ford of Melbourne was extremely enjoyable! Our sales consultant, Brandon Rice, was extreme The experience we had purchasing a new F150 Lariat at Kelly Ford of Melbourne was extremely enjoyable! Our sales consultant, Brandon Rice, was extremely professional, knowledgeable, and never made us feel pressured! As we finalized the purchase we continued to be met with the same high standard of courtesy by the finance director, Sandra Smith. We then received a warm welcome into the Kelly "family" from sales customer relations manager, Cheryl Shaton. This entire team were beyond measure in their kindness, respect, and sincerity for our satisfaction. More
Easy! Easy! Easy! My salesman Chris Lefevre was very helpful,knowledgeable,and friendly. He went above and beyond to make sure we were comfortable while waiting for fin My salesman Chris Lefevre was very helpful,knowledgeable,and friendly. He went above and beyond to make sure we were comfortable while waiting for financing. He offered to go buy us dinner because I hadn't eaten. Casey the service manager was exceptional and Joy made finance a breeze! I bought exactly what I wanted and got an amazing deal! I love it! Thanks guys! More
No reason to get a Ford anywhere else! My experience with Kelly Ford, has been nothing but superb. Now, it may sound like I am being a bit over the top, but I am VERY much NOT! From compe My experience with Kelly Ford, has been nothing but superb. Now, it may sound like I am being a bit over the top, but I am VERY much NOT! From competitive pricing that kept me at the low end of the spectrum, to fast, easy, dependable and courteous service; they treat you like a King or Queen at their dealership. They are true to their word that they will do whatever it takes to satisfy the customer. I made my own mistake in reading the quote. I was loud, obnoxious and rude, and after I realized MY error I apologized profusely, only to have them apologize to me even more (when it was unnecessary). They brushed off my performance like the professionals that they are and I couldn't be happier with everyone I encountered. I love my new car. They had to make concessions for me and delivered flawlessly. I am NOT an easy customer and they took care of my every wish. No need to ever look elsewhere to buy a Ford. More
Service-- Amazzing I have to say getting service that you expect is rare these days, at dealership especially is even harder to get that. I have to say time and time aga I have to say getting service that you expect is rare these days, at dealership especially is even harder to get that. I have to say time and time again Kelly Ford has done that and more. Several people not just one, have helped me. This dealership shows me again how things used to be and can still be with the right mentality. They help or tried to help me in so many ways, managers, service members and even the owner have all tried to ensure that my issue was taken care. They attempted every possible option to get me back up and running as soon as possible. Number one thing is they are women friendly the reason I say this is at Palm Bay Ford I was treated like crap as woman. Condescending and basically thinking they are better than me and I shouldn’t even be there. That is why I went to Kelly Ford and continue to go back its amazing how equally they treat everyone, doesn’t matter race or gender they just care about getting the customer happy from what I have seen. I can’t even explain how nice it is after a day of xxxx to receive that type of help. I recommend people to come here and to continue to come here. More
Kelly Ford Review Everyone was extremely helpful. You didn't feel pressured to buy a car. Chris Lefevre was very polite and accomadating. All questions were answered Everyone was extremely helpful. You didn't feel pressured to buy a car. Chris Lefevre was very polite and accomadating. All questions were answered by him in a professional manner. Vinny Amore is excellent at his job - knew it well-very professional. Sandy Smith also was excellent and patient (we filled out a form wrong 3 times). She had a great sense of humor and we felt comfortable with her. It was an overall good experience. I have been at other dealerships and I have always felt pressured and uncomfortable but I didn't feel that at Kelly Ford. D. Rocco More
Excellent Experience All I have to do is call Casey Tucker and tell him I'm ready to trade and what I'm thinking about getting, he does the rest. I bought my Third car fro All I have to do is call Casey Tucker and tell him I'm ready to trade and what I'm thinking about getting, he does the rest. I bought my Third car from Casey and Kelly Ford. I always have excellent service. More