Kelly Ford

Felt at Ease BIG thanks to Phil and Charlie for helping me buy a 2014 Nissan Altima. Phil found the car and worked the deal informing me of all the details through BIG thanks to Phil and Charlie for helping me buy a 2014 Nissan Altima. Phil found the car and worked the deal informing me of all the details through each step of the process. There was no pressure and each of my terms were met. They helped me get into a newer ride with shaky credit and zero down. Kelly Ford is one of few dealers that I have dealt with that is completely transparent. I have bought two cars from them and encourage any one to come to the lot who is looking for a new/newer car. Phil and Charlie will take great care of you. I will be back for my next purchase. More

Great buying experience This was my 2nd Ford purchase in the last 2 years. First time purchasing from Kelly Ford. They made the purchase of my F-150 very smooth and pain less This was my 2nd Ford purchase in the last 2 years. First time purchasing from Kelly Ford. They made the purchase of my F-150 very smooth and pain less. Chuck Cooper went above and beyond by ensuring that I was happy with my purchase. He treated me with great respect and was honest and personable throughout the buying process. He also made himself available post purchase for any questions. I was also pleased with the service I received from Carlos Arciniegas in the Finance Department. He made sure that I understood all terms and I was happy with my purchase. I would recommend Kelly Ford to others in the market for a great vehicle at a fair price. More

How purchasing a car should be I've bought many cars from Kelly Ford, with each visit the experience gets better. Reggie was not pushy and listened to or families needs. We left wit I've bought many cars from Kelly Ford, with each visit the experience gets better. Reggie was not pushy and listened to or families needs. We left with the truck we wanted and the payment we needed! More

Customer service Josh Leggee handled the purchase of my truck in an efficient and professional way. This is a quiet running XLT 150 and with plenty of power.. N D McM Josh Leggee handled the purchase of my truck in an efficient and professional way. This is a quiet running XLT 150 and with plenty of power.. N D McMillan More

The whole day was interesting and exciting Phil Pettus made the whole experience very pleasant and has been so helpful even days after the sale. Knowing that he , Cheryl and their team are the Phil Pettus made the whole experience very pleasant and has been so helpful even days after the sale. Knowing that he , Cheryl and their team are there for me and my concerns even after the sale.. Buying a new car can be scary but they made it fun. I will certainly send all my friends to Kelly Ford, They were all so nice and helpful ...looking forward to doing business again in the future. More

Love My Car I came into the dealership with my neighbor who purchased 2 vehicles from Phil. I was thinking he was stopping for himself. I was not intending on pu I came into the dealership with my neighbor who purchased 2 vehicles from Phil. I was thinking he was stopping for himself. I was not intending on purchasing a Ford. I was looking at the Lincoln, Jaguar, and Infiniti. Phil took us out to the Fusions and found a Bronze Fire Titanium. I love the color and all the features it had. The color resembles the color of my neighbors Explorer which I liked. I ended up purchasing that Fusion and Kelly Ford even added Navigation for me. They also arranged to have my windows tinted and Billy, their recommended tint guy came to my house and did the tint on my windows. It looks so great. I am a very happy customer and will highly recommend Phil and Kelly Ford. More

Second Timer A couple of years ago, I purchased a used Ford Escape from Kelly Ford with John Alligood as my sales rep. When I wanted a new F150, I came straight b A couple of years ago, I purchased a used Ford Escape from Kelly Ford with John Alligood as my sales rep. When I wanted a new F150, I came straight back to Kelly Ford and asked for John Alligood. Upon finding the new F150 that I liked with the assistance of John, we proceeded to make the deal. John was very professional, knowledgable and not pushy. Also, Cheryl Shaton was very helpful with the technical aspects of Sync and the new features on the truck. I would highly recommend Kelly Ford and John Alligood if you are looking for a good used vehicle or a new F150. More

Went in to have a door repaired and left with a new car. We have been going to Kelly Ford for many years. In fact we live in Vero Beach but I drive all the way to Melbourne to get the job done and done right We have been going to Kelly Ford for many years. In fact we live in Vero Beach but I drive all the way to Melbourne to get the job done and done right! We have all of our service at Kelly. This is the third car we have purchased at Kelly Ford. Casey Tucker was our sales person and he answered all our questions, he was very thorough and courteous. Carlos Arciniegas handled the financing and warrenty details and Mike Casey closed. Great team work! I must add that most follow up phone calls were not returned. Now that the holidays are over, let's finish the job. Charles Murphy and Joann Duffy More

Great customer service I Recommend Ron Orel for your sales guy. Very friendly and works for you to get you want you want. In and out the same day. I Recommend Ron Orel for your sales guy. Very friendly and works for you to get you want you want. In and out the same day. More

Customer service We bought a "certified" used 2015. Had it 3 weeks and will be taking it in for the 5th time for the same issue! Definitely should not have been sold We bought a "certified" used 2015. Had it 3 weeks and will be taking it in for the 5th time for the same issue! Definitely should not have been sold to us. After the sale is done, so is the customer service! Did not get what we paid for More