Kelly Ford

Service Dept & Judy rocks I own a beautiful 14 Escape which is my favorite vehicle ever! Judy treats it like I do when I come in for service & always with a smile. Her Direct I own a beautiful 14 Escape which is my favorite vehicle ever! Judy treats it like I do when I come in for service & always with a smile. Her Director, Bobby Brown, is always working to make the Service Dept. run smoothly for the customers. What a asset to Melbourne! More

Excellent people to deal with. I had an outstanding experience with Kelly Ford and would recommend it to anybody looking for a good deal. I would also like to commend Reggie Morton I had an outstanding experience with Kelly Ford and would recommend it to anybody looking for a good deal. I would also like to commend Reggie Morton for his expert help. More

Easy shopping and buying experience! The Kelly Ford crew is outstanding. For years I had always driven Chevys and was reluctant to try my first Ford. Before deciding on my new Escape I te The Kelly Ford crew is outstanding. For years I had always driven Chevys and was reluctant to try my first Ford. Before deciding on my new Escape I test drove 4 other cars at 3 other dealerships. The workers I dealt with at Kelly were well informed, low-pressure and a lot of fun to boot. They made me feel comfortable and confident in my decision making. They worked within my budget and helped where they could financially. Before I left they thoroughly educated me as to the use of my new car and it's new technology. It was the best car buying experience I've had by far and will continue to shop with Kelly Ford for future vehicle purchases. Highly recommend! Thanks again to Mike Casey, John Alligood, Josh Leggee, and Carlos Arciniegas for all the help. You guys rock! More

Always have a great experience I've only owned Ford vehicles my whole life and I always buy and service them with Kelly Ford. I've always had excellent customer service. Judy is a p I've only owned Ford vehicles my whole life and I always buy and service them with Kelly Ford. I've always had excellent customer service. Judy is a pleasure to work with and she always goes above and beyond to make sure my Mustang is taken care of and I'm completely satisfied with the service provided. Arquimedes in parts also recently helped me find the perfect replacement tires as my old set was discontinued. I couldn't be happier with my dealer. Highly recommend to others More

Working on her day off Excellent Service! it's not often now days someone goes the extra mile but Judy went above and beyond coming in on her day off to make sure I received Excellent Service! it's not often now days someone goes the extra mile but Judy went above and beyond coming in on her day off to make sure I received my vehicle when and how I should! Thanks Judy! More

THE NEXT PRESIDENT FOR FORD JUDY DALY YOU GOT MY VOTE!! KELLY FORD HAS HAD 3 OUT OF 5 OF MY TRUCKS FOR SERVICE AND WITH MY NEW 2015 F 350 THIS GOES TO THEM FOR SERVICE . I CAN TELL YOU SOMETHING ABOUT ME KELLY FORD HAS HAD 3 OUT OF 5 OF MY TRUCKS FOR SERVICE AND WITH MY NEW 2015 F 350 THIS GOES TO THEM FOR SERVICE . I CAN TELL YOU SOMETHING ABOUT ME I LOVE MY TRUCKS AND THE SAFETY THEY PROVIDE ME AND MY WORKERS . I BRING THE SERVICE TO JUDY FOR 3 REASONS 1 IF SHE TELLS YOU ITS READY AT 4 ITS READY AT 4 IF NOT SHE CALLS YOU ASAP AND LETS YOU KNOW 2 SHE IS ON TOP OF THE WORKERS TO MAKE SURE YOUR TRUCK RUNS LIKE THE DAY YOU GOT IT 3 SHE GOES WAY BEYOND OTHER SERVICE DEALERS IN TOWN AND BEST OF ALL SHE TREATS YOU LIKE FAMILY . AS FOR THE OWNER OF KELLY FORD YOUR COMPANY IS ONLY AS GOOD AS THE EMPLOYEES AND I WILL BE GOING TO KELLY FORD TILL THE DAY I DIE YOU GUYS ROCK AND I AM SO HAPPY WITH THE WAY YOUR EMPLOYEES TREAT ME I KNOW THE WHOLE SERVICE CREW WHAT A TEAM A WINNING TEAM . YOUR'S TRULY CHARLES KLIPPEL More

A+ service every time! For 36 years, I have owned either a Ford F150 or mustang. An important factor in choosing my vehicles were what kind of service would I receive from For 36 years, I have owned either a Ford F150 or mustang. An important factor in choosing my vehicles were what kind of service would I receive from the service department. Judy Daly always goes above and beyond providing A+ service every single time! Service departments can be a very busy place, but Judy always exceeds my expectations, making my experience a pleasure. Her experience, friendlessness and professionalism are why I always come back to Kelly Ford every time. I would definitely recommend this dealership not only for the huge selection of Fords, but for the awesome service department with people like Judy. Way to good Judy for being an important part in Kelly Ford’s success! More

My First New Car in 45 Years! I've gone with my wife a couple times when she bought new cars from another manufacturer and the experiences were always miserable. When I finally mad I've gone with my wife a couple times when she bought new cars from another manufacturer and the experiences were always miserable. When I finally made my mind up to buy a new car, I was reluctant to step into any dealership, so I began my searching on the Internet. That was my first experience with Joshua Leggee. I told him that I was looking for an Escape in a particular color that they did not have in stock. He remembered that, and in a week or two later, he called me to let me know that they got one in. But Josh took the extra effort to send me a video that he made just for me, so that I could see what it looked like before coming in. That's SERVICE above & beyond any that I have seen in the past! When I came in Josh proved to be not only very knowledgeable of the product he sells, but his professionalism and integrity convinced me to buy right there, on the spot. I was also impressed with Cheryl Shaton who welcomed me to the Kelly "family". She made me feel very comfortable with my purchase, knowing that she'd be there to assist me should I have any future questions or difficulties. More

My 1st Ford Truly the Right choice! Owned Hondas & Toyotas - Ford has knocked it out of the park with there new designs, first impressions are key, Outstanding jo Truly the Right choice! Owned Hondas & Toyotas - Ford has knocked it out of the park with there new designs, first impressions are key, Outstanding job. More

I have not been a Ford owner in many years- I am now. I mainly dealt with John and his approach convinced me to switch brands. Carlos and Sandy dealt with the financial end of the transaction and as was e I mainly dealt with John and his approach convinced me to switch brands. Carlos and Sandy dealt with the financial end of the transaction and as was expected had their responsibilities to offer me after the sale products- they presented but didn't get "pushy". It was the correct approach for me. The entire transaction was completed exactly as was agreed. If you plan to visit Kelly I would give consideration to asking for John's assistance, clearly explain your requirements, and he will do his best and then some to satisfy you as a customer. More