Kelly Ford

F150 Purchase, Excellent Experience! Best new car purchase I've had. The whole Kelly Ford team took excellent care of my needs as a customer. Would highly recommend Kelly Ford to anyone. Best new car purchase I've had. The whole Kelly Ford team took excellent care of my needs as a customer. Would highly recommend Kelly Ford to anyone. Obviously Ford is a great product, couple that with the Kelly Ford customer experience, I couldn't be happier. Worked with Charlie McCarthy and Tristan Palmer on the sales team. Both fine gentlemen, made sure that I was completely satisfied with my truck that I had picked out and worked tirelessly making sure that I was comfortable with the terms of my purchase. They both took great care of my customer needs throughout the whole purchasing process, going the extra mile, in every facet of the experience. Sandy and Carlos were great in Finance, making this by far the best car buying experience I've had to date! If you are looking for a new Ford, Kelly Ford is your dealership. More

Focus ST purchase I went through the Internet Sales dept. Not only was it the best new car buying experience I ever had, it was also the best new car deal I ever had. I went through the Internet Sales dept. Not only was it the best new car buying experience I ever had, it was also the best new car deal I ever had. Great service dept. too. Thanks Kelly Ford! More

Sandy in Finance is amazing! I called in with some questions for the finance department and was lucky enough to get in touch with Sandy. Not only did she stop what she was doing o I called in with some questions for the finance department and was lucky enough to get in touch with Sandy. Not only did she stop what she was doing on the last day of the month (which can be extremely busy for car dealers), she went out of her way to answer my questions and walk me through my issue. I would recommend her to any of my friends as an actual truthful person in the car business. Thank You Sandy and Happy Halloween!, DF More

Happy We went to a few dealerships looking and Kelly was different John our salesman was a pro he knew about the vehicle and there was no pressure Evan meet We went to a few dealerships looking and Kelly was different John our salesman was a pro he knew about the vehicle and there was no pressure Evan meet the vice president of the company Chris and Charlie wanted to do the deal and was a fun guy And after we bought our Escape we meet Cheryl to learn the Sync 3 and all that the car offers She's a keeper!!! Also a big big thank you to Joy... thank you all...... More

out standing service I went to every dealership in Melbourne and was not given the time of day except at Kelly Ford. Chuck Cooper was the salesman not pressuring me gave m I went to every dealership in Melbourne and was not given the time of day except at Kelly Ford. Chuck Cooper was the salesman not pressuring me gave me a couple of weeks to think about this purchase .I 've waited a long time for this truck and I wanted what I wanted. He let me take my time showed me several SUV as wells as trucks. He was great. After my purchase came Cheryl Shaton, who spent over an hour with me show me how to operate my truck she was so patient with me by the time she was done I have a general ideal and confidence in myself. She also gave us her number in case we have any future problems. As we waited for our truck the sales manager Charlie McCarthy assistant us as well. Everyone at Kelly Ford was so pleasant it was a real pleasure working with there team. Definitely recommending Kelly Ford to one and all. More

Nothing that special Went there looking to buy a truck, got the typical sales run around bull. They keep your mind occupied with conversation while that try to get everyth Went there looking to buy a truck, got the typical sales run around bull. They keep your mind occupied with conversation while that try to get everything they can. Sales manager seems nice, but just like any other salesmen, a snake. More

very attentive I went online the day before looking for a used car at my price range to fit my budget, as I scrolled down I found just the one I wanted. So I went in I went online the day before looking for a used car at my price range to fit my budget, as I scrolled down I found just the one I wanted. So I went in and john helped me and now its in my driveway. I had a very pleasant visit there and Carlos made that happen to fit my budget More

Smoothest dealership I have done business with Got a great deal on the first go with this team. Very friendly and comfortable to do business with, highly recommend!! Phil our salesman was fantastic Got a great deal on the first go with this team. Very friendly and comfortable to do business with, highly recommend!! Phil our salesman was fantastic! More

Very friendly and know their trucks I went into Kelly ford looking for a used 4X4. The friendly natural of all the staff lead me to buying a new 2015 F150. As a matter of fact the deal I went into Kelly ford looking for a used 4X4. The friendly natural of all the staff lead me to buying a new 2015 F150. As a matter of fact the dealership is so good I bought the first Ford in my life (formally a Chevy man) Keep up the good work More

A pleasant day buying a new truck at Kelly Ford. Prior to trading in my 2013 Tundra, I visited two other Ford dealers, a Chevrolet Dealer, a Buick Dealer and the Toyota Dealership. Overall, while ev Prior to trading in my 2013 Tundra, I visited two other Ford dealers, a Chevrolet Dealer, a Buick Dealer and the Toyota Dealership. Overall, while every dealership was professional both, in sales and presentation, I found Salesman Harold Paquet to be a professional salesman who did not use pressure tactics to secure a sale. Instead, he listened as I explained exactly what I was looking for and he was able to secure the sale with the sales manager and complete every step of the sale quickly and accurately. Additionally, the manager (Charlie) stopped by the desk to introduce himself to my wife and I and the finance employee (Joy) was both courteous and pleasant to deal with. Overall, I give Kelly Ford an A+ and am glad that I purchased my new vehicle from this dealership! More