Kelly Ford

out standing service I went to every dealership in Melbourne and was not given the time of day except at Kelly Ford. Chuck Cooper was the salesman not pressuring me gave m I went to every dealership in Melbourne and was not given the time of day except at Kelly Ford. Chuck Cooper was the salesman not pressuring me gave me a couple of weeks to think about this purchase .I 've waited a long time for this truck and I wanted what I wanted. He let me take my time showed me several SUV as wells as trucks. He was great. After my purchase came Cheryl Shaton, who spent over an hour with me show me how to operate my truck she was so patient with me by the time she was done I have a general ideal and confidence in myself. She also gave us her number in case we have any future problems. As we waited for our truck the sales manager Charlie McCarthy assistant us as well. Everyone at Kelly Ford was so pleasant it was a real pleasure working with there team. Definitely recommending Kelly Ford to one and all. More

Happy We went to a few dealerships looking and Kelly was different John our salesman was a pro he knew about the vehicle and there was no pressure Evan meet We went to a few dealerships looking and Kelly was different John our salesman was a pro he knew about the vehicle and there was no pressure Evan meet the vice president of the company Chris and Charlie wanted to do the deal and was a fun guy And after we bought our Escape we meet Cheryl to learn the Sync 3 and all that the car offers She's a keeper!!! Also a big big thank you to Joy... thank you all...... More

Nothing that special Went there looking to buy a truck, got the typical sales run around bull. They keep your mind occupied with conversation while that try to get everyth Went there looking to buy a truck, got the typical sales run around bull. They keep your mind occupied with conversation while that try to get everything they can. Sales manager seems nice, but just like any other salesmen, a snake. More

very attentive I went online the day before looking for a used car at my price range to fit my budget, as I scrolled down I found just the one I wanted. So I went in I went online the day before looking for a used car at my price range to fit my budget, as I scrolled down I found just the one I wanted. So I went in and john helped me and now its in my driveway. I had a very pleasant visit there and Carlos made that happen to fit my budget More

Smoothest dealership I have done business with Got a great deal on the first go with this team. Very friendly and comfortable to do business with, highly recommend!! Phil our salesman was fantastic Got a great deal on the first go with this team. Very friendly and comfortable to do business with, highly recommend!! Phil our salesman was fantastic! More

Very friendly and know their trucks I went into Kelly ford looking for a used 4X4. The friendly natural of all the staff lead me to buying a new 2015 F150. As a matter of fact the deal I went into Kelly ford looking for a used 4X4. The friendly natural of all the staff lead me to buying a new 2015 F150. As a matter of fact the dealership is so good I bought the first Ford in my life (formally a Chevy man) Keep up the good work More

A pleasant day buying a new truck at Kelly Ford. Prior to trading in my 2013 Tundra, I visited two other Ford dealers, a Chevrolet Dealer, a Buick Dealer and the Toyota Dealership. Overall, while ev Prior to trading in my 2013 Tundra, I visited two other Ford dealers, a Chevrolet Dealer, a Buick Dealer and the Toyota Dealership. Overall, while every dealership was professional both, in sales and presentation, I found Salesman Harold Paquet to be a professional salesman who did not use pressure tactics to secure a sale. Instead, he listened as I explained exactly what I was looking for and he was able to secure the sale with the sales manager and complete every step of the sale quickly and accurately. Additionally, the manager (Charlie) stopped by the desk to introduce himself to my wife and I and the finance employee (Joy) was both courteous and pleasant to deal with. Overall, I give Kelly Ford an A+ and am glad that I purchased my new vehicle from this dealership! More

Excellent Dealer and employees John was probably the best salesperson I have worked with. He is very knowledgeable about the vehicles. He is easy to understand. The employees are al John was probably the best salesperson I have worked with. He is very knowledgeable about the vehicles. He is easy to understand. The employees are all friendly and helpful. No high pressure here. More

Poor Warranty commitment Purchased a 2015 F-150 New less then 1 year ago. Front tires are bald. Dealer said its due to allingment but won't cover tires. Um, not my fault you s Purchased a 2015 F-150 New less then 1 year ago. Front tires are bald. Dealer said its due to allingment but won't cover tires. Um, not my fault you sold me a truck with a bad allingment More

A-1 all around Greg Kroupa was knowledgeable about all phases of the dealership, courteous, and explained each step of the process of choosing and purchasing a vehic Greg Kroupa was knowledgeable about all phases of the dealership, courteous, and explained each step of the process of choosing and purchasing a vehicle that met our needs. He made the transaction a stress free experience from start to completion. We recommend him without reservation. More