Kelly Ford

execellent Dave Periso was very help full to me ,the whole stuff are wonderfull and care for customers. His help make it very easy to go through everything in a Dave Periso was very help full to me ,the whole stuff are wonderfull and care for customers. His help make it very easy to go through everything in a short time i love it its a great dealer place to send others,thanks . More

Got what I could afford I went there really nervous wondering if I could afford a new car. Mike Sullivan was my salesman and he did not pressure me in any way. I went there k I went there really nervous wondering if I could afford a new car. Mike Sullivan was my salesman and he did not pressure me in any way. I went there knowing which car I wanted and thats what we looked at. Once that was decided the sales manager Vinny Amore helped get my payments where they needed to be. The only thing I wish was they would talk about the extra maintenance and gap insurance up front before heading to finance. More

New 2015 Edge WE stopped in to test drive the new designed 2015 edge. Our salesman Greg Kroupa is very knowledgable about the new vehicles. I drove a couple differ WE stopped in to test drive the new designed 2015 edge. Our salesman Greg Kroupa is very knowledgable about the new vehicles. I drove a couple different types, SEL, Titanium and ended with the Titanium White Platinum paint. The ride is great on every vehicle. Everyone at Kelly Ford was great. I would definitely recommend to all my friends and buy again from Greg and this Ford dealer. More

Incredibly Patient Everyone at Kelly Ford was extremely friendly and patient. What started on a Saturday with friendly Internet Salesperson Chuck Cooper resulted in Sund Everyone at Kelly Ford was extremely friendly and patient. What started on a Saturday with friendly Internet Salesperson Chuck Cooper resulted in Sunday's transaction being closed by Christopher Hill. Both were terrific. Christopher was EXCEPTIONAL. The closing documents and financial part of the transaction were executed by Daphne Williams. She was outstanding as well. We received the deal we wanted on our trade, purchased the exact vehicle that we wanted and couldn't have asked for a more perfect car-buying experience. We truly felt as though we were the only buyers at the dealership that day. More

Purchased 2014 Ford Escape, our Ford truck totaled. We met Dave Pariso on Thursday, July 16; he was professional, knowledgeable and not pushy, so we were stress free because our Ford Truck was totaled, We met Dave Pariso on Thursday, July 16; he was professional, knowledgeable and not pushy, so we were stress free because our Ford Truck was totaled, other driver's fault! Both insurance companies continue to haggle! The dealership is very clean and the best well-kept restrooms we have ever encountered! Everyone we met at this dealership was kind W/huge smiles! We also noticed how nicely dressed everyone was, as well, which always provides a first impression of a company. Sandra/Finance also very knowledgeable and helpful as we completed the finance process (W/O an insurance check in hand!) We love our 2014 Ford Escape and have already talked to a few of our friends/family/neighbors about our great experience on Thursday and Friday (July 16 - 17) at Kelly Ford, in Melbourne, FL. Thanks for the popcorn and water, too! Diane & Steve - Rockledge, FL More

Awesome What a great experience! Dave Pariso is a great salesman, an asset to your dealership! The deal went great, stress free! If more were like Dave you wo What a great experience! Dave Pariso is a great salesman, an asset to your dealership! The deal went great, stress free! If more were like Dave you wouldn't have cars left to sell. The dealership is clean and very welcoming, More

The best Ford Dealer we have had in a long time. Dave Pariso was very helpful to us in buying our car . He was very curious and very patient. If any friends of mine need a car I would send them to D Dave Pariso was very helpful to us in buying our car . He was very curious and very patient. If any friends of mine need a car I would send them to Dave Pariso. He went the extra mile for us You know your getting a great deal when you have Dave Pariso helping you get the best deal ever at Ford Kelly in Melbourne ,Florida. Thanks so much Dave. Cris & Georgeann Vega. More

Tristan Palmer .... ford limited 7/11/15 all we can say is what a wonderful experience we got by going to kelly ford and having Tristan attend to us and our needs. Never pushy but real friend all we can say is what a wonderful experience we got by going to kelly ford and having Tristan attend to us and our needs. Never pushy but real friendly, we done the talking he listen and guided us through the figures and paperwork and reach the happy point. customer service was great, was willing to stay 2hrs past close on a weekend night... also i need to mention the other management involved who also made this a pleasant adventure Vinny, Charlie and Sandra..... would highly recommend a visit if your in the market for a car..... More

Sales team are winners Although my servicing with Kelly Ford was pretty terrible, I still want to say thank you to Sandra and Ed who helped me lease my Ford Focus! They were Although my servicing with Kelly Ford was pretty terrible, I still want to say thank you to Sandra and Ed who helped me lease my Ford Focus! They were so sweet, Sandra worked incredibly hard and Ed was courteous and helpful through the process! THE SALES TEAM ARE FULL OF WINNERS! THANK YOU AGAIN SANDRA AND ED!!!!!!!!! More

Difficult I will not use Kelly Fords Service Center. The first oil change I had on my lease I was greeted very quickly at the service dock and the keys were tak I will not use Kelly Fords Service Center. The first oil change I had on my lease I was greeted very quickly at the service dock and the keys were taken. Work was completed, signed my receipt, wam bam thank you mam, come again :-\. Not friendly what so ever, I felt as if I was a bother when visiting their service center. Yes the service was fast, but because I was misinformed about how long it would take (estimated 2.5 hours) I had gotten a ride home, and by the time I got home they were calling me to come get it. A couple months later I call to see if I had any recalls out for my car, when I called they transferred me to Mary. I am in the service industry so I know that you need my VIN to look up weather I have recalls or not. I ask Mary to take down my VIN and she informed me all she would need is my name and phone number. I get a call back at 5:15PM (over 3 hours later) and she then informs me that she needs my VIN to find out if I had any recalls. I found this to be extremely frustrating. A couple days later, when I finally got the time, I call back to try to schedule a service appointment for my car because of the drivability. I was told that I had an oil change appointment scheduled for that morning at 9:30AM?????? This was about 5 months AFTER my last oil change, and in no way did I schedule that visit. This was not even the date that was on my sticker thats on the windshield. So then I told her that was incorrect and she went to say our goodbyes without even trying to schedule a service appointment for the problem I was having with my vehicle, THE WHOLE REASON I CALLED. It should not take 5+ minutes to schedule a service appointment. Kelly Ford I am pretty disappointed with your service center, and I will not be coming back if I can help it. More