Kelly Ford

Great experience! We looked everywhere to trade in our Dodge Ram for another pickup that had a few more bells and whistles. Nobody was willing to work with us to get t We looked everywhere to trade in our Dodge Ram for another pickup that had a few more bells and whistles. Nobody was willing to work with us to get the payments where we wanted them until I stopped in at Kelly Ford. The sales team was excellent! They did everything in their power to help us and make us comfortable. They weren't pushy, they understood our needs/wants and they never tried to sell us something we wouldn't be happy in. We drove out of there with a new 2014 F-150 salt that had everything we wanted. Couldn't be happier with my purchase. More

experience at kelly ford/michael helock the transaction of buying the ford escape was completed in a timely fashion by ROB SASLOW .I would highly recommend ROB and the staff at KELLY FORD wh the transaction of buying the ford escape was completed in a timely fashion by ROB SASLOW .I would highly recommend ROB and the staff at KELLY FORD who in my transaction. More

Purchase of 2015 Ford Fusion We recently bought a Ford Fusion from Kelly Ford in Melbourne. I cannot say enough good things about our car buying experience, from the time we walke We recently bought a Ford Fusion from Kelly Ford in Melbourne. I cannot say enough good things about our car buying experience, from the time we walked into the dealership until the time we drove off in our new car. What a positive experience!! I would highly recommend this dealership to all my friends, relatives and neighbors. More

Sale of new Ford Explorer Rob Saslow was wonderful in every aspect of our Ford buying experience @ Kelly Ford. We will continue to recommend him & the dealership to friends an Rob Saslow was wonderful in every aspect of our Ford buying experience @ Kelly Ford. We will continue to recommend him & the dealership to friends and family. More

Awesome buying experience!!! We recently outgrew our family car and were in need of a larger one. When I inquired online about purchasing a new Ford Flex SEL, Frank Saladino was We recently outgrew our family car and were in need of a larger one. When I inquired online about purchasing a new Ford Flex SEL, Frank Saladino was quick to respond with a sharp looking Certified Used Model that they had in stock. We scheduled a test driving for a Saturday Evening after my wife and I got out of work. Upon arrival, Frank already had the car pulled out to the front for us and was eager to show us all about it. He then introduced us to "Dr." Phil Pettus, who also helped familiarize us with the vehicle. Then, as we started to look over numbers, we were escorted away from his desk and into a casual sitting room where our two toddlers could play. As we casually negotiated a deal well within our budget, our children saw the brightly-colored balloons that were attached to a vehicle in the showroom. Another salesman let them pick a ballon each and gave them to our kids, they were extremely happy. Then we we're take to an office, with our kids in tow, to sign the paperwork for the loan and title. Again we were treated very well and they even extended our registration for an additional year without asking! When we took delivery of the car, Phil showed my wife how to use the MyFordTouch system and even how to link her phone. I could go on and on, but I won't. In summary, our vehicle purchasing experience at Kelly Ford was the best one we ever experienced. Their customer service is impeccable and their laid-back approach to car sales is a breath of fresh air. I definitely will recommend them to all my friends and would recommend them to anyone who's looking to purchase a nice vehicle with no hassle for a fair deal. More

Service visit I went in for an oil change and tire rotation recently. I also had to get other services since I reached 30,000 miles on my vehicle. I felt very comf I went in for an oil change and tire rotation recently. I also had to get other services since I reached 30,000 miles on my vehicle. I felt very comfortable and assured that my F150 would be running at top performance after all my services were completed. It always has in the past. I must say Fred Sicilia was very nice to me and made me feel very confident and trustworthy that my service needs would be met. It's also always nice to see My Bobby Brown and talk with him. His professionalism and utmost kindness to me goes above and beyond the call of duty. Sam Nocera More

Kelly Ford Review Excellent service buying my new mustang,, love it ! They were all very good , especially Chris HIll . Chris was very professional. Super friendly and Excellent service buying my new mustang,, love it ! They were all very good , especially Chris HIll . Chris was very professional. Super friendly and he made the whole process easy and fast. We were in & out , done and driving the new car in less than and hour. John Kirby also did a fantastic job in finding us the best deal. Will definitely be back to Kelly! Nice Job guys! More

Outstanding experience As with most cases of buying a new car, in my past history, I have always compared it to root canal. But, I just bought a new Edge from Frank Saladin As with most cases of buying a new car, in my past history, I have always compared it to root canal. But, I just bought a new Edge from Frank Saladino and Charlie at Kelly Ford and was I surprised. The total experience was a pleasure. No pressure, no continuous back and forth and respectful in every way. Thanks Kelly Ford for a job well done. More

A model for others to follow This is day one with my new Explorer Limited. I leased it yesterday from Kelly Ford, Melbourne. I want to express to all, the wonderful experience I This is day one with my new Explorer Limited. I leased it yesterday from Kelly Ford, Melbourne. I want to express to all, the wonderful experience I had throughout the entire process beginning with my vehicle search, final vehicle selection and establishment of the lease. From the beginning of my search, I was not "sold" on any particular vehicle. I had visited multiple dealerships, other car makes / models, websites and site locations throughout my quest to find our second car. The Kelly Ford Dealership website was easy to navigate, current and "non-imposing". Once on site, the sales team (Rick, Mike Charlie, etc.) were aggressive (as expected); but not overly so. They were always responsive to all questions during my visit and to all follow-on email questions. When asked for a real dollars lease cost breakout, the sales team was forthcoming and complete with a listing of all lease costs. Again, no pressure; just regular follow up to ensure all my questions were resolved. Once my decision was made, the Kelly Ford Team was quick in completing the sales / lease process; but not overwhelmingly so. I never felt I was just another sale; I felt they were honestly concerned in my level of comfort during the sales / lease process. The Finance representative, Sandy, was not only engaging; but she was extremely polite as well as concerned with my total understanding of the lease cost elements; no surprises here. Once all the behind the scene requirements were complete, I spent over an hour with the Kelly Ford Team technical representative, Cheryl. She gave me helpful tips (some as homework) to provide greater utility of my use of cell phone data along with key short cuts in the utilization navigation and entertainment systems. THIS IS A CUSTOMER FOCUSED TEAM. MY OVERALL A TOTAL RECOMMENDATION IS I WOULD RETURN TO THEM FOR OUR NEXT CAR AND RECOMMEND THE KELLY FORD TEAM TO OTHERS. More

Pre-owned vehicle purchase Worked with Phil Pettus to get a surprise birthday present for my wife. He was great. Very professional and not pushy at all. Seemed only concerned Worked with Phil Pettus to get a surprise birthday present for my wife. He was great. Very professional and not pushy at all. Seemed only concerned about meeting my needs in an extremely professional manner. I would definitely go back....and will strongly recommend him to others considering a vehicle purchase. An all-around good guy. More