Kelly Ford

Best Salesman ever! Phil was not pushy and understanding of what I was looking for and want to afford. He make sure I was happy no matter which car I pick. Very patience Phil was not pushy and understanding of what I was looking for and want to afford. He make sure I was happy no matter which car I pick. Very patience and professional. He even came back on his day off so I can test drive the cars and pick my car. Sandy was very friendly, professional easy to work with. This is my third car I buy at Kelly Ford and I will recommend it to everybody!!!! Thanks for such a great experience Phil and Sandy! :) More

Best Car Buying Experience Ever!!! By far the best car buying experience I have had. Chris and Sandra were so nice and explained the entire process. I would highly recommended this deal By far the best car buying experience I have had. Chris and Sandra were so nice and explained the entire process. I would highly recommended this dealership to anyone. My family will not go anywhere else. Thanks Chris, Sandra and Kelly Ford!!!! More

Above and beyond I could not have asked for a better experience. The entire dealership was wonderful but nothing compared to Tim for sales and Sandra in finance. I wou I could not have asked for a better experience. The entire dealership was wonderful but nothing compared to Tim for sales and Sandra in finance. I would definitely send anyone and everyone to these two people they have heart and that is important especially to me.....thank you More

New 2014 Ford Edge After working with Frank, it was clear that I wasn't going to be overwhelmed with fluff like I had previously experienced. He worked very hard to ensu After working with Frank, it was clear that I wasn't going to be overwhelmed with fluff like I had previously experienced. He worked very hard to ensure that I was getting all of the different rebates and incentives that were available for me. It was refreshing to deal with someone as professional and understand as him. More

Chris Hill is great! Chris Hill took care of us before we even walked in the door! Great experience! Charlie is amazing to do business with also! Truly a great experience Chris Hill took care of us before we even walked in the door! Great experience! Charlie is amazing to do business with also! Truly a great experience with the both of them! We love our new truck! More

Absolutely love our 427R Mustang, Great people and Service We found this Mustang on line the day after it arrived to Kelly Ford.. Had to have it. Amanda and Sandy were great to work with. Charlie went above an We found this Mustang on line the day after it arrived to Kelly Ford.. Had to have it. Amanda and Sandy were great to work with. Charlie went above and beyond what I would have expected from a car dealership. Thank You once again you guys for the help through the whole process. More

Good times,great service and great car Buying a new car isn’t the most fun thing to do in life but working with Phil Pettus and the Kelly Ford team sure makes it seem like fun. My wife and Buying a new car isn’t the most fun thing to do in life but working with Phil Pettus and the Kelly Ford team sure makes it seem like fun. My wife and I are a difficult team to combat if you don’t have a sense of humor. I have to say that Phil measured up and even though we took him thru our paces so to speak, he smiled all the way. He even put up with a last minute change in direction by me and helped us through the decision making process between two excellent vehicles. My wife and I are very pleased with our new 2014 Edge and the attention we have received since buying it from Phil, Ron and Cheryl. Special kudos to Ron Odem for guiding us through the paperwork and mixing it up with us even when had problems with the system. A Five Star dealership! Kelly is definitely on the top of my short list for buying my next car. 5 Stars guys!! More

Love our 2014 Dodge Grand Caravan! After searching the internet for 6 weeks from Orlando to Vero, we saw many of the same vehicles at the same price with higher than average miles. Then After searching the internet for 6 weeks from Orlando to Vero, we saw many of the same vehicles at the same price with higher than average miles. Then one popped up at Kelly Ford at a great price with low miles and it was the upgraded model. I was sure it had to be wrong. Contacted their internet salesperson, Amanda, who responded immediately. Everyone was very friendly. No stress or pressure. Trade in figure was very fair. Amanda was a pleasure to deal with and we highly recommend her and Kelly Ford. Will definitely go through them for future buys. More

LOF + TIRE ROTATION SERVICE I was overdue for an oil change and on vacation in Satellite Beach; so I googled the closest Ford dealer and found Kelly to be the closest. I went int I was overdue for an oil change and on vacation in Satellite Beach; so I googled the closest Ford dealer and found Kelly to be the closest. I went into the dealer without an appointment and drove right up to the service desk where Lori greeted me and took my information; she suggested a All points inspection and tire rotation also. I am not sure what the price difference is; because they DO NOT have the prices clearly visible at the service desk like my dealer back in St. Cloud, FL, has on the wall. My F-150 was moved right into the service area for the oil change. I think it took about 45 minutes, I am not sure because I was in a fantastic conversation with Terry Longmore (customer satisfaction mgr) about global logistics and how the US has moved from a manufacturing country to a service country; and if companies do not improve customer service, then customers will seek out others who will provide that service..(hint hint). Well after the oil change, Lori handled the "check-out". I told her I was a Ford Owner Advantage Club Member; but there wasn't any information on the Ford Database. I told her that was not logical since I had a membership since I owned my 2009 Ford. What is the sense of having an "Advantage" membership when obviously it did not provide any advantage to me. I even showed her my documentation from my dealership (Kisselback Ford) where I was enrolled in the 5 LOF program and this one was for free. Lori tried her best to track down my information, to no avail. But, she offered to use the $10 off Ford coupon to lower my $48 LOF + TR to $38. I thought the price was above the average for our area, because PeP Boys offer the same for $19.99. For the most part, I was somewhat pleased that Lori tried to assist me and then offered the price reduction. I will definitely use Kelly Ford again if Ford has my Owner Advantage information and if I have coupons to lower the price! More

Stress free I was in need of an suv. Being with my Ford F-150 for 17 years, it was really hard for me to let go but it was time. Everything was beginning to fall I was in need of an suv. Being with my Ford F-150 for 17 years, it was really hard for me to let go but it was time. Everything was beginning to fall apart. I tried getting a new car close to home but I was turned because I have a few discrepancies on my credit. My daughter-in-law suggested I drive up north. I was not sure it my truck would make the ride but it did. When I got there, I was assigned Rodney and he is awesome. Easy going, detailed, and honest. The color that I decided on was not available but they were able to locate and they even offered to reimburse the gas. Got my Ford Edge a few days later in the color and interior and I am very happy. More