Kelly Ford

Superb Customer Service As now one of your loyal customers, I recently purchased a Ford 150 truck from your company because of various friend’s recommendation. I wanted to le As now one of your loyal customers, I recently purchased a Ford 150 truck from your company because of various friend’s recommendation. I wanted to let you know that I am absolutely ecstatic about the level of customer service that your staff shown me. I wanted to also say thank you for the assistance you gave me in purchasing the product. I can definitely say that I am greatly satisfied with the vehicle I bought from your company. Most important, the follow up service and concern for my satisfaction was extraordinary. The service and attention I received will assure return the next time I am in the market and deserves my ultimate recommendation. I would also particularly like to complement your sales representative, Greg Kroupa, for his great effort in assisting and helping me purchase the truck I wanted. He was very professional and wonderful to work with and has made himself available for any and all questions that I have had, even after the sale which is a point where some salespeople conveniently disappear. He assisted me exceptionally well, encouraging me to take my time and do my own research and even gave me several trucks to choose from and allowed me the opportunity to try each one. For this reason, I was able to get the right vehicle. I truly enjoyed working with him and in my opinion, he is one of the most valuable asset to your company. Again, I wanted to let you know that I greatly appreciate the effort of your company, especially your sales representative. Your superb customer service is highly appreciated. Yours truly, Another satisfied customer More

Service and Vehicle Purchase I would recommend Kelly Ford to anyone. The service reps Lori and Fred were helpful and courteous when servicing my vehicle. Which I had bought in 2 I would recommend Kelly Ford to anyone. The service reps Lori and Fred were helpful and courteous when servicing my vehicle. Which I had bought in 2002 at Kelly. we recently traded our vehicles and bought two used cars from Kelly. Our salesman JT was superior in helping us get into our new cars. JT even went so far as to look for a vehicle that a relative could afford. I would highly recommend JT to anyone that is looking for a vehicle. The overall experience at Kelly was really less stressful than other car lots. The staff in the entire dealership was friendly and courteous. Thanks again to JT, Lori, Fred and the entire staff at Kelly Ford. Frank and Sally Teste More

"They gave me a Chance" Mike Ross was at our service remarkably. He allowed me to feel important and comfortable. He went above and beyond to get me in a car that best fit my Mike Ross was at our service remarkably. He allowed me to feel important and comfortable. He went above and beyond to get me in a car that best fit my need. Mike is a great salesman. Go to Kelly Ford and Ask for Mike!!! More

Great Experience Once again I came to Kelly Ford this time to lease a new Focus. It was a great experience real easy and smooth. Phil and the staff were very patient a Once again I came to Kelly Ford this time to lease a new Focus. It was a great experience real easy and smooth. Phil and the staff were very patient and explained everything in detail. I love my new Focus. Thanks to all the staff and especially Phil for recommending my new Focus. See you next time. More

Unusual Deal done well! I purchased a car from Kelly from a CARS.COM listing. The thing is I am in Maryland and Kelly is in FL! Their internet salesperson Frank Saladino ma I purchased a car from Kelly from a CARS.COM listing. The thing is I am in Maryland and Kelly is in FL! Their internet salesperson Frank Saladino made it very easy to get the deal done and worked with me very smoothly. When I arrived to pick up the car for a mini vacation and then the drive home there were no surprises. The car was absolutely as Frank assured me it would be. Sandy in Finance had us in and out in no time - allowing us to spend a little extra time on the beach that day. Thanks guys! Oh - and ask Frank for a restaurant recommendation. He has that covered as well! More

My First New Car At age 76, I purchased my first new car - a 2015 Ford Mustang Premium Convertible EcoBoost. I chose to purchase the car through Frank Saladino due to At age 76, I purchased my first new car - a 2015 Ford Mustang Premium Convertible EcoBoost. I chose to purchase the car through Frank Saladino due to my son's positive experience last May when he and his wife purchased their 2014 Ford Edge Limited. We worked out many of the details through the internet. My son and I both test drove the car and couldn't be happier. We finalized the deal and were very pleased with the pricing and overall buying experience at Kelly Ford. Beyond the sale, Frank offered to assist with questions and concerns at any time. I am very pleased with my purchase and am excited about driving my new Mustang Convertible. I can honestly recommend Frank Saladino and Kelly Ford for your new car purchase. More

Ford Mustang Purchase Kelly Ford and salesman Tim Olsen provided me and outstanding new car purchasing experience. This is the 4th car I have purchesed from Kelly Ford ove Kelly Ford and salesman Tim Olsen provided me and outstanding new car purchasing experience. This is the 4th car I have purchesed from Kelly Ford ove 20 years and they have been consistently great over the years. More

Used car purchase I was looking for a specific make and model of used car with appropriate mileage and price. I told Rob what I was looking for, and he called me when h I was looking for a specific make and model of used car with appropriate mileage and price. I told Rob what I was looking for, and he called me when he had a car that met my needs. There was no pressure to make a quick decision or settle for something different. Some reps called me frequently to try to sell me something I didnt want or change my mind. I will definitely work with Rob and Kelly Ford in the future because of the respect I was shown. Also, John made the purchase process easy. He explained everything well and made sure I understood all warranty and service options. Many thanks to all! More

Kelly ford Great experience and great sales personnel! No high pressured sales! Awesome job Phil! Definitely happy with our choice. Honest sales rep. Went in not Great experience and great sales personnel! No high pressured sales! Awesome job Phil! Definitely happy with our choice. Honest sales rep. Went in not planning on buying anything, but walked out with a new truck! More

I will always by my cars from Kelly Ford. I have bought my last 3 cars from Kelly Ford and have never had anything but an excellent experience. Rob Saslow has always listened to my needs for a I have bought my last 3 cars from Kelly Ford and have never had anything but an excellent experience. Rob Saslow has always listened to my needs for a vehicle and has always guided me to what has always turned out to be an excellent choice. This last time I had never even considered a Ford Edge and Rob suggested I look at it because it would really fit all the things I wanted in a vehicle. It has turned out to be the best car I have ever owned. I have had it 3 months now and I am loving it . He was so right!!!!. Also, Tim Olsen was great, too. Rob had to finish helping someone he was working with when I came in, and Tim took over. I got the same great service and attention from him. I also like the financial folks and the service folks at Kelly Ford. They are always so helpful and informed about all their products and all my options. More