Kelly Ford

Will buy there again Enjoyed my experience, I will buy there again. This is our 3rd car from this dealership. Mike was very professional and easy to work with. Enjoyed my experience, I will buy there again. This is our 3rd car from this dealership. Mike was very professional and easy to work with. More

Extremely pleasant experience Went to Kelly Ford on a whim after driving a relatives Escape. Test drove a 2014 Sunset Escape SE and then wanted to try a white one - no one objecte Went to Kelly Ford on a whim after driving a relatives Escape. Test drove a 2014 Sunset Escape SE and then wanted to try a white one - no one objected to two test drives which was great for me as I never would purchase a car without driving it first even if I only wanted a different color. Sales person was Mike Casey and he was very helpful and knowledgeable. He got me such a good deal I traded my 2013 car for the 2014 Escape - no pressure, no schemes - great car. I would definately recommend this dealership and Mik Casey to others. More

Got My New "God's Gift" at Kelly Ford. I had been shopping around for a used Ford F150 for about a month online and on foot...I really was putting some leg work in! But the ones I seen was I had been shopping around for a used Ford F150 for about a month online and on foot...I really was putting some leg work in! But the ones I seen was outside my price range. My uncle got sick in Palm Bay and I went to go see him and during that time was when he mentioned Kelly Ford...I went by that day and at that time I was frustrated and decided to just go by and get a business card from one of the salesman..and I did. Later, I was called to come to a Nissan dealership in Stuart..there they said, "We got just what you need" Went there and it was a Big disappointment for me. The next morning I remembered what my uncle said, "Try Kelly Ford" so I did...When I arrived, with the salesman business card,,he was not there, but I was greeted by Mr. James, he said around here they call me, "The Sheriff"..I thought to myself after laughing "Oh Lord, Its going to be another long day"..but he was respectful and helpful, asked me questions about what I was interesting in..Instead of it being the other way around..."The salesman trying to get you into something you don't want and no where clear of what you were looking for"...It turned out to be a SUCCESSFUL day after all.. I rode away not in my Ford 150 but my new Ford Edge...The sun shined on it that day,,,it was like a sign from God.."That's The One".. and I got a sign on the front that says "God's Gift"..The Sheriff did not try to talk me into getting the Ford 150 or talk down on me for the Ford Edge being outside my price range.. All he said was "We are going to make this work and you should be driving it home today" and I did""""God Bless You and Thank You Mr. James aka The Sheriff... More

Exemplary Customer Service I got more than what I wanted or even expected ! Mr. Casey made me feel so appreciated in a way that I will always return to do business at Kelly Ford I got more than what I wanted or even expected ! Mr. Casey made me feel so appreciated in a way that I will always return to do business at Kelly Ford. He went above and beyond to sit in the car that I purchased and made sure I understood every feature after the sale. I loved his knowledge of the product. I felt so comfortable driving away with a great understanding of what I purchased. I loved his enthusiasm! It was intense and obvious enjoyment and interest he had in his work! I really walked away very happy after spending all that money! More

Buy at Kelly Ford in Melbourne only. We shopped other dealers and looked at other makes but in the end decided we were Ford people. Our sales person was Sheriff and he was not the typical We shopped other dealers and looked at other makes but in the end decided we were Ford people. Our sales person was Sheriff and he was not the typical high pressure desperate sales person you see at other dealerships. He was a breath of fresh air and a pure joy to work with. He was honest and real. We decided to buy all our future cars from him and Kelly Ford. Sandra Smith knows her stuff and worked very well with Sheriff coming up with awesome financing for us. More

Excellent customer service Went to Kelly Ford to trade my leased Focus for new Escape. Can't say enough about about the professionalism of the sales staff. Frank Saladino sta Went to Kelly Ford to trade my leased Focus for new Escape. Can't say enough about about the professionalism of the sales staff. Frank Saladino stayed with me the whole way, making sure that the deal was right for me. Frank and Charlie Algier-McCarthy walked me thru the numbers and worked with me on any concerns I had. Frank was relentless in getting me answers and that was truly appreciated. There was never any pressure to take a deal. John Kirby was great in the financial office, very personable and a pleasure to deal with. At the end of the day I drove the new Escape home and am very satisfied with my experience at Kelly Ford. More

Incredible Customer Service from beginning to end!! I received a flyer from the dealership. Usually I throw them out but this time I decided to check it out as I was in the market to find a newer vehicl I received a flyer from the dealership. Usually I throw them out but this time I decided to check it out as I was in the market to find a newer vehicle. I worked with Rick West. I am a transparent shoot straight from the hip person and I didn't want to play the car game with them. I told Rick what I was looking for and what I could afford and the financing company I wanted. Rick worked with his managers & finance director Sandra King, they knew everything up front and the dealership was respectful of my time and expectations. It was an incredible experience overall. I couldn't be happier. I would recommend Kelly Ford and Rick West to anyone that was looking to purchase a new car or used. They respect their customers time and value the money they are looking to save. Sincerely, Joseph Peluyera More

1st New Ford Buying a car can be stressful, and I really don't care for it. I was looking at the 2015 Ford Fiesta xxx online, and came by what would be my car at Buying a car can be stressful, and I really don't care for it. I was looking at the 2015 Ford Fiesta xxx online, and came by what would be my car at Kelly Ford. I contacted Kelly Ford online, and John Henson replied quickly to set up a test drive. I met John the next day, He was a total pleasure to work with. I actually had a good time buying car. John worked with Charlie to set up a great deal, that met my financial requirements, and allowed me time to return my currently leased vehicle. The Finance team took time to explain everything, and made the 'close' a painless, and 'pressure free' experience. I would gladly recommend Kelly Ford as a place to purchase a car/truck. More

"Kelly Ford is great to do business with" Being in the transportation and industrial cleaning business for many years I have purchased many vehicles and none was more enjoyable then with Kelly Being in the transportation and industrial cleaning business for many years I have purchased many vehicles and none was more enjoyable then with Kelly ford and their salesman James (Sheriff) Witherspoon. James and Kelly Ford had to go the extra mile to get what I wanted, they came thru and the next morning I was driving home in my new F150 STX. James is the only salesman to have contacted me after a sale, and still does to provide me with needed information and service reminders. Thanks James More

very pleasant with no pressure I worked with James (sheriff) Witherspoon and was very surprised to find that this was a no pressure and a very enjoyable experience. The Sheriff was I worked with James (sheriff) Witherspoon and was very surprised to find that this was a no pressure and a very enjoyable experience. The Sheriff was very helpful and knowledgeable and worked with me to find the vehicle that I was looking for. He has followed up with phone calls and emails and is sincere about insuring that we are satisfied and aware of services that are available to us. Sheriff's approach in selling a car is the best I have ever dealt with. Kelly Ford is very fortunate to have such an individual on their staff and I would most definitely recommend him to anyone looking to purchase a Ford vehicle. Kudos' to you Sheriff. More