Kelly Ford

I found the vehicle I wanted to buy online and was able to contact Phil Pettus, who directed me to fill out the application online. When I arrived at the dealership the car was ready for me to test drive. to contact Phil Pettus, who directed me to fill out the application online. When I arrived at the dealership the car was ready for me to test drive. Phil assisted me with insurance questions as this was my first vehicle I ever purchased. Not knowing what to expect with the process it was great to have pleasant employees helping me. More

Mr Little was exhaustive in his search for the specific truck I was looking for. He kept me well appraised of all trucks that came thru your dealership, finding me exactly what I wanted. Wayne & the rest o truck I was looking for. He kept me well appraised of all trucks that came thru your dealership, finding me exactly what I wanted. Wayne & the rest of your staff made the experience quite tolerable. More

Ray and Phil were very pleasant to deal with. They went out of their way to ensure my satisfaction at every step of the way. Ray managed the majority of the deal, but Phil was aware at all times of where out of their way to ensure my satisfaction at every step of the way. Ray managed the majority of the deal, but Phil was aware at all times of where we were and reached out as frequently as possible. The finance experience was also excellent. Having dealt with a local Toyota dealer, my experience with Kelly Ford would cause me to be a returning customer. More

Rob was awesome, he worked with us, got us the best deal and took excellent care in customer service, follow up after the sale and it was an overall pleasant experience. and took excellent care in customer service, follow up after the sale and it was an overall pleasant experience. More

Patient and repeats until understood. Gets the best deal for us. Always eye contact and smile. Sooooo nice. This is my second car with John Alligood. It was another great experience and feel confident w for us. Always eye contact and smile. Sooooo nice. This is my second car with John Alligood. It was another great experience and feel confident we got a great price. Thanks John!!!!!! More

Cassandra was great to work with!! She was professional in every way possible and was very patient, not hurrying us with our decision to buy or not. She explained all the attributes and options on the car in every way possible and was very patient, not hurrying us with our decision to buy or not. She explained all the attributes and options on the car and discussed the pros and cons on keeping our current vehicle vs buying new with and without the trade. We were extremely pleased with the no pressure way that she dealt with us, which is very un-like some of our previous experiences at other dealerships. We couldn't have found a better sales person!!!! More

Early in the morning I stopped at the gas station. As I was waiting in line I saw a Kelly Ford work shirt. I started to talk with Cassandra about buying a used car, we talked for a good 10 minutes. She g was waiting in line I saw a Kelly Ford work shirt. I started to talk with Cassandra about buying a used car, we talked for a good 10 minutes. She gave me her card and told me to call her when I had more time to talk. She asked me what I was looking for and took my all of my info. Cassandra called me the next day and said the dealership just traded in a vehicle that fit all my needs. I couldn't make it up there that night but the following day I went up to Kelly and drove off the lot in my new car. Talk about feeling like someone is working for you without having to spend days/ weeks searching. Thank you CASSANDRA for making a single mom feel like a V.I.P. More