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Kelly Ford

Melbourne, FL

Overview
Employees
Reviews
Vehicles
4.8
3,143 Reviews
Kelly Ford has been serving the Melbourne community for 42 years. You can count on the Kelly Ford family for the best buying experience, and service after the sale. Stop in today, or find your next vehicle online.
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4305 Pineda Cswy

Melbourne, FL

32940

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Showing 3,143 reviews

November 16, 2022

Everyone there was very professional and interested in us. Not typical trying to talk you into something you don’t want or push and rush you. Everything was explained to us so we knew exactly what was h More

by GRASSHOPPER6569
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Clayton Flynn
5.0
This rating includes all reviews, with more weight given to recent reviews.
David Tucker
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Nicholas Lagges
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Nov 17, 2022 -

Kelly Ford responded

Thank you for taking the time out of your busy day to share your experience with Kelly Ford. We understand that our customers and team members enthusiasm is the key to our company’s continued growth. We appreciate your business. If you should happen to have any questions or automotive needs, feel free to call me on my personal cell phone number. Eric Frechette General Sales Manager (386) 547-5626

November 09, 2022

The Kelly Ford team was awesome especially Andre and Nicholas, they made us feel so special we left feeling like we were family, we will be recommending your dealership to our friends and family. Thanks More

by CB-STONER
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Clayton Flynn
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Andre Mannain, Nicholas Lagges
Report | Print
Nov 09, 2022 -

Kelly Ford responded

CB Stoner, Thank you for taking the time out of your busy day to share your experience with Kelly Ford. We understand that our customers and team members enthusiasm is the key to our company’s continued growth. We appreciate your business. If you should happen to have any questions or automotive needs, feel free to call me on my personal cell phone number. Eric Frechette General Sales Manager (386) 547-5626

November 09, 2022

Both were absolutely amazing. Made the whole buying process completely smooth. And Val was there every step of the way and even after I signed paper work Val has been absolutely a More

by CASSIEMARIESPAIDE
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Valerie Donaldson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Andre Mannain, Nicholas Lagges
Report | Print
Nov 09, 2022 -

Kelly Ford responded

Cassie Marie, Thank you for taking the time out of your busy day to share your experience with Kelly Ford. We understand that our customers and team members enthusiasm is the key to our company’s continued growth. We appreciate your business. If you should happen to have any questions or automotive needs, feel free to call me on my personal cell phone number. Eric Frechette General Sales Manager (386) 547-5626

November 08, 2022

Joshua was knowledgeable and extremely helpful in our used car search and everyone at the dealership was very welcoming. After the sale, he checked on me several times to make sure I was happy with my de More

by charvetc
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Joshua Traver
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Nov 09, 2022 -

Kelly Ford responded

Thank you for taking the time out of your busy day to share your experience with Kelly Ford. We understand that our customers and team members enthusiasm is the key to our company’s continued growth. We appreciate your business. If you should happen to have any questions or automotive needs, feel free to call me on my personal cell phone number. Eric Frechette General Sales Manager (386) 547-5626

November 08, 2022

They kept my van for 3 months and failed to fix it, they fail to stay in contact with anyone. I've had to contact corporate which the stated they can't get ahold of anyone at dealer overall they are incompe More

by Joshua k
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
No
Employees Worked With
Jeremy Collins
1.0
This rating includes all reviews, with more weight given to recent reviews.
Wison Vazquez
3.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Steven Rothe
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Nov 08, 2022 -

Kelly Ford responded

Please see updated response

Nov 08, 2022 -

Kelly Ford responded

This is not a Kelly Ford customer, nor is he allowed on the premisis. The owner of the company and the van is very nice and we have been dealing directly with him. He has been a very loyal customer for many years and we thank him for his business.

November 06, 2022

Awesome service. Logan and Casey were great to work with and found me a great car More

by jlaub2
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Logan Laub
Report | Print
Nov 06, 2022 -

Kelly Ford responded

Thank you for taking the time out of your busy day to share your experience with Kelly Ford. We understand that our customers and team members enthusiasm is the key to our company’s continued growth. We appreciate your business. If you should happen to have any questions or automotive needs, feel free to call me on my personal cell phone number. Eric Frechette General Sales Manager (386) 547-5626

November 04, 2022

Chelsea and Mike were absolutely amazing! They went above and beyond to find me the perfect vehicle and payment. We will definitely be customers for life. Thank you Kelly Ford! More

by kelleighw77
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Karpowich
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Casey Tucker, Chelsea Rotundo
Report | Print
Nov 04, 2022 -

Kelly Ford responded

Kelleigh, Thank you for taking the time out of your busy day to share your experience with Kelly Ford. We understand that our customers and team members enthusiasm is the key to our company’s continued growth. We appreciate your business. If you should happen to have any questions or automotive needs, feel free to call me on my personal cell phone number. Eric Frechette General Sales Manager (386) 547-5626

October 29, 2022

Outstanding customer service ! Great dealership ! Very friendly and helpful staff ! Paul Cotton does an Outstanding job ! More

by mpieloch
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Paul Cotton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Eric Frechette
Report | Print
Oct 29, 2022 -

Kelly Ford responded

Vikki, Thank you for taking the time out of your busy day to share your experience with Kelly Ford. We understand that our customers and team members enthusiasm is the key to our company’s continued growth. We appreciate your business. If you should happen to have any questions or automotive needs, feel free to call me on my personal cell phone number. Eric Frechette General Sales Manager (386) 547-5626

October 20, 2022

Great guys to do business with ,i would recommend them in the future to others. More

by RFEE1973
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Alligood, Nicholas Lagges
Report | Print
Oct 20, 2022 -

Kelly Ford responded

Thank you for taking the time out of your busy day to share your experience with Kelly Ford. We understand that our customers and team members enthusiasm is the key to our company’s continued growth. We appreciate your business. If you should happen to have any questions or automotive needs, feel free to call me on my personal cell phone number. Eric Frechette General Sales Manager (386) 547-5626

October 20, 2022

Generally don't like the care buying experience but Kelly Ford made it easy...would buy from them again. More

by TWOOD9
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Casey Tucker, John Alligood
Report | Print
Oct 20, 2022 -

Kelly Ford responded

TWood9, Thank you for taking the time out of your busy day to share your experience with Kelly Ford. We understand that our customers and team members enthusiasm is the key to our company’s continued growth. We appreciate your business. If you should happen to have any questions or automotive needs, feel free to call me on my personal cell phone number. Eric Frechette General Sales Manager (386) 547-5626

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