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Kelly Ford

Melbourne, FL

4.8
3,133 Reviews
Kelly Ford has been serving the Melbourne community for 42 years. You can count on the Kelly Ford family for the best buying experience, and service after the sale. Stop in today, or find your next vehicle online.
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4305 Pineda Cswy

Melbourne, FL

32940

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Showing 3,133 reviews

October 18, 2020

The best! I will not go any where else. Sent a couple of buddies there. Knowledgeable, patient w/ my silly questions but need butter for popcorn! More

by HPR
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mike Karpowich
5.0
This rating includes all reviews, with more weight given to recent reviews.
Valerie Donaldson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : erztberger,derrick 6 stars, Chuck Cooper, Derek Ertz-Berger
Oct 21, 2020 -

Kelly Ford responded

Your great feedback truly made our day! We appreciate you for letting others know about your experience! If you ever need anything in the future, please don't hesitate to let us know. Take care! The Kelly Ford Team

October 17, 2020

Great experience working with and always talking to Joshua .Buying Another Ford from Kelly Ford was as easy as 1 2 3 Thanks to Joshua and his Team ! I will be back again . More

by Dspady3
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Casey Tucker, Joshua Garcia
Oct 21, 2020 -

Kelly Ford responded

Thank you so much for giving us the opportunity to earn your business. I will certainly pass the kind words along to the team. Please let us know if we can do anything further to help! The Kelly Ford Team

October 15, 2020

Justin is very friendly & patient. He took time to help me make a good decision. He was there for each steps of the process and it's good to know I have a contact person at Kelly anytime I need assistance More

by Cherie
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mike Karpowich
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Justin Decker
Oct 16, 2020 -

Kelly Ford responded

Thank you so much for this lovely review! We feel so grateful that you chose to come to our dealership. It's wonderful to hear Justin and our team were helpful during your visit. If you have any questions, please don't hesitate to reach out to us again. The Kelly Ford Team

October 14, 2020

Always a pleasure doing business with Kelly Ford! Whether it’s getting my Ford serviced or buying a new Ford, the sales/service staff is top notch. If your in the market for new or used head to Kelly. More

by Stacy
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Phil Pettus
Oct 16, 2020 -

Kelly Ford responded

Thank you so much for your feedback as well as your loyalty. We appreciate building long term customer relationships and we truly value your business. The Kelly Ford Team

October 14, 2020

Great job. Traded in used, bought a car, and was in and out in 3 hours. Valerie and everyone I deal with was professional and friendly. More

by severnaparksports
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mike Karpowich
5.0
This rating includes all reviews, with more weight given to recent reviews.
Valerie Donaldson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 16, 2020 -

Kelly Ford responded

Thank you so much for taking time out of your day to share your experience with everyone. We believe in attentive and professional customer service and we're glad that our team made such a great impression on you. The Kelly Ford Team

October 13, 2020

Needed services on my car. The Service department was full but David found a way to get my car in and get it completed in a very timely manner. I'm always grateful for people who go above and beyond to h More

by Melinda A
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
David Skinner
Oct 15, 2020 -

Kelly Ford responded

Thank you for taking the time to write us a great review! I am thrilled to hear that you had such a great experience with us. Please let us know if we can help you with anything else. Best, The Kelley Ford Team!

October 12, 2020

I have had nothing but great experiences with Kelly Ford I would not go to any other dealerships. This is my second car with them. At Kelly the sales staff is nothing but helpful, cordial and looking to mak More

by Anamercado1
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
I think the name was Emma she replaced my Geico insurance she was so pleasant to work with., Justin Decker, Nicholas Lagges
Oct 15, 2020 -

Kelly Ford responded

Thank you for your review and business as a customer. It is our goal to provide every one of our customers with the kind of excellent service you described and we're glad we achieved that. Once again, we appreciate your business and hope you'll keep in touch for your future car needs. The Kelly Ford Team - 321-254-4283 EXT 1300

October 08, 2020

I presented to Kelly Ford to have my oil changed on time. I informed the service person, Derek Ertz-Berger, about an issue I was having with my A/C going on and off. He was very friendly and I felt like I ha More

by Karen Chasin
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Derek Ertz-Berger
Oct 09, 2020 -

Kelly Ford responded

Thank you so much for your review, Karen! We really appreciate your business and are so happy that our team could provide great service to you and your vehicle. We look forward to seeing you again! Sincerely, The Kelly Ford Team

October 06, 2020

This guy is awesome I would recommend him to anyone. He is a salesman that honestly works for the buyer he was great though our 3 day conquest. More

by adrian.colon28
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Sandra Van Hook
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Casey Tucker, Zack Nevue
Oct 09, 2020 -

Kelly Ford responded

Thank you for the glowing review. We take pride in our customer service and do whatever we can to have our customers leave happy. Take care. The Kelly Ford Team

October 01, 2020

Our sales consultant, Henry Sinsabaugh, helped us navigate purchasing a new car. He made sure that we understood the process, it went smoothly and efficiently. More

by jeffandpaula
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
The insurance representative was lovely. Sorry, cannot remember her name., Chuck Cooper, Henry Sinsabaugh
Oct 05, 2020 -

Kelly Ford responded

Congratulations on your new purchase! It's wonderful to know you feel confident in your decision to choose Kelly Ford as your dealer as it is imperative we make the car-buying experience as seamless and efficient as possible. Take care! The Kelly Ford Team

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