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Kelly Ford

Melbourne, FL

Overview
Employees
Reviews
Vehicles
4.8
3,219 Reviews
Kelly Ford has been serving the Melbourne community for 42 years. You can count on the Kelly Ford family for the best buying experience, and service after the sale. Stop in today, or find your next vehicle online.
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4305 Pineda Cswy

Melbourne, FL

32940

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Showing 3,221 reviews

September 17, 2025

Jeremy Collins Reached out and that’s the only person who did. I appreciate Jeremy’s contact but doesn’t change the fact you guys have left me out to dry on this thing. I’m going to contact ford and voice th More

by Daniel Hale
Sales Price Transparency
Recommend Dealer
No
Employees Worked With
Ryan Kurtz
1.0
This rating includes all reviews, with more weight given to recent reviews.
Hunter Head
1.0
This rating includes all reviews, with more weight given to recent reviews.
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Sep 18, 2025 -

Kelly Ford responded

Daniel, I appreciate you taking my call today. I am sorry that it took so long for us to get ahold of each other. While I understand your frustrations we did go above and beyond to satisfy your needs prior to purchasing the vehicle. This included discounting the vehicle, paying for a transmission flush of said vehicle per your request, and covering shipping costs. You were also sent multiple pictures, videos of the vehicle, and inspection reports prior to delivery. This does not mean your frustrations are not valid, however, it does show that in no way did we attempt to hide or cause you to believe the vehicle was something it was not. When buying an 8 year old vehicle even with the lower miles it had, there is going to be expected wear and tear that comes with it. However, due to our live market pricing and as you stated our exceptional sales team you found this vehicle over all others between our dealership and North Carolina. All things considered customer satisfaction is something we pride ourselves on here and I believe I have provided you with multiple options to restore your faith in our dealership. One of which is to give you a warranty on that vehicle at no additional cost to you. The other would be to give you the retail price you paid for your vehicle to go towards the purchase of a newer vehicle that you may be happier with. I look forward to hearing back from you and coming to a resolution. Hunter Head Kelly Ford General Sales Manager (713) 376-6777

September 16, 2025

Purchased a 2025 Ford Maverick from Kelly Ford and from Financing to driving it away it was so smooth. I highly recommend them More

by Racybracy
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jack Smoak
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Sep 17, 2025 -

Kelly Ford responded

Thank you for taking the time out of your busy day to share your experience with Kelly Ford. We understand that our customers and team members enthusiasm is the key to our company’s continued growth. We appreciate your business. If you should happen to have any questions or automotive needs, feel free to call me on my personal cell phone number. Hunter Head General Sales Manager (713) 376-6777

September 15, 2025

Our salesperson , Ego, was very pleasant and professional, as was our whole experience at Kelly Ford.. More

by sjsickels3839
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Egor Butiugov
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Sep 15, 2025 -

Kelly Ford responded

SJ, Thank you for taking the time out of your busy day to share your experience with Kelly Ford. We understand that our customers and team members enthusiasm is the key to our company’s continued growth. We appreciate your business. If you should happen to have any questions or automotive needs, feel free to call me on my personal cell phone number. Hunter Head General Sales Manager (713) 376-6777

September 03, 2025

Sold me a used truck with rusted through floorboard on drivers side. Otherwise the customer service was good. More

by ffnev
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
David Poteau
3.0
This rating includes all reviews, with more weight given to recent reviews.
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Sep 03, 2025 -

Kelly Ford responded

Thank you for your feedback, we take your assessment very seriously. I’m very sorry that you were not completely satisfied with your experience with Kelly Ford. Please reach out to me on my personal cell phone, 713-376-6777, so that I can address your concerns. Sincerely yours, Hunter Head, General Sales Manager, Kelly Ford.

September 01, 2025

Mike and Reggie are top notch people outstanding customer relations no stone unturned in their jobs More

by theresa.cahill
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Reggie Morton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mike Karpowich
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Sep 02, 2025 -

Kelly Ford responded

Theresa, Thank you for taking the time out of your busy day to share your experience with Kelly Ford. We understand that our customers and team members enthusiasm is the key to our company’s continued growth. We appreciate your business. If you should happen to have any questions or automotive needs, feel free to call me on my personal cell phone number. Hunter Head General Sales Manager (713) 376-6777

August 30, 2025

I had a very good experience, but I wish I could spend more time with you going over the deal as well. Is that vehicle that you purchased more time with you to go through things to make sure you understan More

by Adamgainer2
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Sandra Van Hook
4.0
This rating includes all reviews, with more weight given to recent reviews.
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Aug 30, 2025 -

Kelly Ford responded

Adam, Thank you for taking the time out of your busy day to share your experience with Kelly Ford. We understand that our customers and team members enthusiasm is the key to our company’s continued growth. We appreciate your business. If you should happen to have any questions or automotive needs, feel free to call me on my personal cell phone number. Hunter Head General Sales Manager (713) 376-6777

August 30, 2025

This dealership had the vehicles we wanted to test drive after we had to get a sales rep, More

by charlesbowman1978
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Mike Karpowich
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Prince Therazin
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Aug 30, 2025 -

Kelly Ford responded

Charles, Thank you for taking the time out of your busy day to share your experience with Kelly Ford. We understand that our customers and team members enthusiasm is the key to our company’s continued growth. We appreciate your business. If you should happen to have any questions or automotive needs, feel free to call me on my personal cell phone number. Hunter Head General Sales Manager (713) 376-6777

August 29, 2025

Kelley Ford is THE community dealership in Melbourne and the surrounding towns. You always walk away knowing that you were taken care of and know they will be there after the deal. Ryan, Hunter and David ar More

by DKURTZ0
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Reggie Morton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ryan Kurtz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Clayton Flynn
5.0
This rating includes all reviews, with more weight given to recent reviews.
David Tucker
5.0
This rating includes all reviews, with more weight given to recent reviews.
Josh Long
5.0
This rating includes all reviews, with more weight given to recent reviews.
Hunter Head
5.0
This rating includes all reviews, with more weight given to recent reviews.
David Poteau
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kyle Brown
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Aug 29, 2025 -

Kelly Ford responded

D Kurtz, Thank you for taking the time out of your busy day to share your experience with Kelly Ford. We understand that our customers and team members enthusiasm is the key to our company’s continued growth. We appreciate your business. If you should happen to have any questions or automotive needs, feel free to call me on my personal cell phone number. Hunter Head General Sales Manager (713) 376-6777

August 28, 2025

Great service I had one way rental and they came to get me very nice 👍🏻 More

by Adoboss33
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ryan Kurtz
5.0
This rating includes all reviews, with more weight given to recent reviews.
David Tucker
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Aug 28, 2025 -

Kelly Ford responded

Thank you for taking the time out of your busy day to share your experience with Kelly Ford. We understand that our customers and team members enthusiasm is the key to our company’s continued growth. We appreciate your business. If you should happen to have any questions or automotive needs, feel free to call me on my personal cell phone number. Hunter Head General Sales Manager (713) 376-6777

August 22, 2025

Tracy was very responsive and informative throughout the repair. I appreciate her prompt service. Thanks More

by C Carothers
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tracy
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Aug 22, 2025 -

Kelly Ford responded

C Carothers, Thank you for taking the time out of your busy day to share your experience with Kelly Ford. We understand that our customers and team members enthusiasm is the key to our company’s continued growth. We appreciate your business. If you should happen to have any questions or automotive needs, feel free to call me on my personal cell phone number. Hunter Head General Sales Manager (713) 376-6777

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