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Kelly Ford

Melbourne, FL

4.8
3,133 Reviews
Kelly Ford has been serving the Melbourne community for 42 years. You can count on the Kelly Ford family for the best buying experience, and service after the sale. Stop in today, or find your next vehicle online.
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4305 Pineda Cswy

Melbourne, FL

32940

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Showing 3,133 reviews

July 28, 2020

Great buying experience Kelly Ford employees go the extra mile to make sure everything is taken care of and the customer is happy. This is my 3rd vehicle purchased here More

by collinsfamily
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Sandra Van Hook
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Phil Pettus
Jul 31, 2020 -

Kelly Ford responded

At Kelly Ford, our number one goal is customer satisfaction. We train our staff to go the extra mile and give the customer a positive experience. We are very pleased you enjoyed your recent visit and we hope you will continue to use our dealership for your parts and service needs. Thank you for your great review! The Kelly Ford Team

July 28, 2020

Great used car buying experience dealing with Justin Decker this is the first time I purchased a car site unseen Justin sent great pix and videos. I told him that I am a vary fussy when it comes to doo More

by airbailey
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Johnnie Walsh, Justin Decker
Jul 30, 2020 -

Kelly Ford responded

We are truly dedicated to providing quality customer service in all areas of our dealership. Thank you for taking the time to notice those efforts and for leaving such an awesome review! We hope to work with you again in the future! Best, The Kelly Ford Team

July 26, 2020

Great job Quick and friendly service. Would recommend to others. Go see Andre he's very helpful and very energetic. You can tell he takes pride in his work! More

by jmurphy727
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Johnnie Walsh, Andre Mannain
Jul 29, 2020 -

Kelly Ford responded

Thanks for the kudos. It is gratifying to hear that you were received quickly and kept informed of the progress of the work on your car. Please feel free to stop in or reach out to us if you have any questions for our staff. The Kelly Ford Team

July 25, 2020

2016 F150 Ruby Red Valerie, Amee, and Johnnie went out of their way to make sure the buying experience was a pleasure. Everyone greeted us and made sure all our question More

by Luckey4
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Valerie Donaldson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Johnnie Walsh
Jul 29, 2020 -

Kelly Ford responded

Thank you so much for taking time out of your day to share your experience with everyone. We believe in attentive and professional customer service and we're glad that our team made such a great impression on you. The Kelly Ford Team

July 21, 2020

Great service I came to the dealership and I explained to the employee DJ Weston that I had an appointment and he took down all of my information. We went over what More

by baderhold1
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
DJ Weston
Jul 24, 2020 -

Kelly Ford responded

It is important our customers feel completely confident with the customer service they received and it made us happy to read your review. If there are any other automotive needs we can assist you with, please don't hesitate to call us or stop by. The Kelly Ford Team

July 20, 2020

7/12/2020 , John Alligood Is Very Nice, and very knowledgeable Got my kids A Room To Play In. He went out of his way to make sure we had evreything we needed. i More

by Ford Escape
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
John Alligood
Jul 23, 2020 -

Kelly Ford responded

We are truly dedicated to providing quality customer service in all areas of our dealership. Thank you for taking the time to notice those efforts and for leaving such an awesome review! The Kelly Ford Team

July 18, 2020

I just bought my third used truck from Kelly FORD all three purchased within the last four years. Reggie Morton was my salesman on all three I was treated perfectly Reggie listen to what I was looking fo More

by Michelle VB
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sandra Van Hook
5.0
This rating includes all reviews, with more weight given to recent reviews.
Reggie Morton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Joshua Garcia
Jul 22, 2020 -

Kelly Ford responded

Thank you so much for this wonderful feedback, Michelle! We're so glad you came back to see us for your next vehicle. It's fantastic to know Reggie helped make us worth the drive. If there's anything else we can help you with in regards to your new vehicle, please let us know. Happy driving! The Kelly Ford Team

July 18, 2020

Purchased a New 2020 Ford Ranger Stopped in to look at the New Rangers. Andre Mannain was my sales man. Very Knowledgeable with the Ford Ranger line of trucks. No Pressure to buy and More

by Nick D.
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Chuck Cooper, Andre Mannain, Nicholas Lagges
Jul 22, 2020 -

Kelly Ford responded

Nick, thank you for the feedback! We are happy to hear about your positive experience at Kelly Ford, and we are grateful you chose us for your automotive needs. We look forward to working with you again in the future! The Kelly Ford Team

July 17, 2020

One of the best dealerships I’ve ever been to. What a great team. Valerie Donaldson, Johnnie Walsh, Cheryl in insurance. Love my Edge Titanium. More

by Gricesbs3848
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
Valerie Donaldson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Cheryl that handled insurance., Johnnie Walsh
Jul 20, 2020 -

Kelly Ford responded

Thank you for the feedback! We are happy to hear about your positive experience at Kelly Ford, and we are grateful you chose us for your automotive needs. We look forward to working with you again in the future! The Kelly Ford Team

July 16, 2020

You're lucky to have Derek working for you. I call the dealership to tell them that I Had a small leak coming form the engine area of my 2019 Ranger and she said that she could get me in the nex More

by aasford57
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Derek Ertz-Berger
Jul 20, 2020 -

Kelly Ford responded

Hello and thank you for your feedback. We're very happy to hear that your experience was nothing short of exceptional. Our staff and customers are very important to us and we want to be able to provide them with the kind of service they deserve. Come and see us again! The Kelly Ford Team

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