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Kelly Ford

Melbourne, FL

4.8
3,143 Reviews
Kelly Ford has been serving the Melbourne community for 42 years. You can count on the Kelly Ford family for the best buying experience, and service after the sale. Stop in today, or find your next vehicle online.
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4305 Pineda Cswy

Melbourne, FL

32940

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Showing 3,143 reviews

June 12, 2020

Our recent experience with Kelly Ford has been superior. Anthony Bowers was especially congenial and knowledge. We were and "easy sale" as we knew in advance that we wanted to purchase an Escape Hybrid; h More

by sarmixon
Recommend Dealer
Yes
Employees Worked With
Anthony Bowers
Jun 15, 2020 -

Kelly Ford responded

Thank you so much for taking the time to share your feedback with us! We work hard to make sure our guests have an awesome experience. We will share your comments with our team and we look forward to working with you again down the road. Best, The Kelly Ford Team

June 09, 2020

certified f250 Valerie and Chuck were easy to deal with and helpful even after the sale. We were pressed for time when we got there so they allowed us to complete t More

by ourducks123
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Sandra Van Hook
5.0
This rating includes all reviews, with more weight given to recent reviews.
Valerie Donaldson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Chuck Cooper
Jun 12, 2020 -

Kelly Ford responded

Thank you so much for taking the time to share your feedback with us! We work hard to make sure our guests have an awesome experience. We will share your comments with our team and we look forward to working with you again down the road. Best, The Kelly Ford Team

June 09, 2020

New Truck I purchased a new F150 from Valerie, she was very professional, kind and courteous. She answered any and all questions that i had concerning the vehic More

by kcoperanger
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Valerie Donaldson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 12, 2020 -

Kelly Ford responded

We really appreciate your feedback. We love hearing from our customers and thank you for choosing us for your automotive needs. We hope that if you ever require automotive assistance in the future, you won’t hesitate to reach out to us. Best, The Kelly Ford Team

June 07, 2020

Pleased with first Ford purchase. My first purchase of a Ford vehicle. Very impressed with their 'over the top' dedication to customer satisfaction. Loving the new vehicle. Would high More

by chudgins4
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sandra Van Hook
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mike Ross
Jun 10, 2020 -

Kelly Ford responded

Thank you for the glowing review! We take pride in our customer service and do whatever we can to have our customers leave happy. Please don’t hesitate to contact me or visit us if you need anything else. Best, The Kelly Ford Team

June 06, 2020

Car shopping is never fun. Imagine adding in the rain and 3 babies, you could only imagine. Henry (Salesman) and Clayton (sales manager) made our experience top notch. They knew we hand our hands full and th More

by rosemarydillon
Recommend Dealer
Yes
Employees Worked With
Clayton Flynn
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Johnnie Walsh, Henry Sinsabaugh
Jun 10, 2020 -

Kelly Ford responded

Thank you for the feedback! We are happy to hear about your positive experience at Kelly Ford, and we are grateful you chose us for your automotive needs. We look forward to working with you again in the future! Best, The Kelly Ford Team

June 06, 2020

I always go here for my service! Kelly Ford has been around in the Melbourne area for decades upon decades. I've always gotten a fair deal from them, and their service department is t More

by ai4gk
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Derek Ertz-Berger
Jun 10, 2020 -

Kelly Ford responded

We really appreciate your feedback. We love hearing from our customers and thank you for choosing us for your automotive needs. We hope that if you ever require automotive assistance in the future, you won’t hesitate to reach out to us. Best, The Kelly Ford Team

June 05, 2020

Had an issue with my F150 (transmission issue that affected safe drivability of the truck) and not from the Melbourne area. I called the *other* dealership In the area and was told 1-2 weeks before I More

by BigBluF150
Recommend Dealer
Yes
Employees Worked With
Derek Ertz-Berger, DJ Weston
Jun 09, 2020 -

Kelly Ford responded

Thank you for the feedback! We are happy to hear about your positive experience at Kelly Ford, and we are grateful you chose us for your automotive needs. We look forward to working with you again in the future! Best, The Kelly Ford Team

June 05, 2020

Good news. Bad news. The salesman, Phil Pettus, earned my respect. He is a no-nonsense person who gave me the info I wanted the way I wanted it. He also gave me excellen More

by pacecar9304
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Sandra Van Hook
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Phil Pettus
June 03, 2020

Had just what I wanted With current situation, I was surprised to find just the vehicle I had been looking for, and at a price I was willing to pay. More

by cschan
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Anthony Bowers
Jun 04, 2020 -

Kelly Ford responded

Thank you for leaving us this review. We are very happy to hear that we could help get you set up with the perfect new car. If there is anything more we can do for you, please feel free to come back and see us anytime! Take care. The Kelly Ford Team

June 03, 2020

Excellent service! Service rep (Mr. Frank Perez) was extremely friendly and listened to my concerns. The repair needed was expensive but he walked me through my options More

by RT
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Frank Perez, DJ Weston
Jun 04, 2020 -

Kelly Ford responded

Thank you for leaving us this great review! We are very happy to hear that we could be so helpful during your recent visit with us. We look forward to seeing you back again in the future. Take care! The Kelly Ford Team

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