Kelly Ford

Sales department: Both Charlie and Xavier- were very affable, professional and proficient, including exhibiting a genuine interest in Customer Service and Satisfaction Both Charlie and Xavier- were very affable, professional and proficient, including exhibiting a genuine interest in Customer Service and Satisfaction ... the simple acknowledgment of "Good afternoon, how can I help you" was also well expressed through-out the Sales Department. More

Very happy! Andre is awesome! We had been having a difficult time finding an affordable and reliable used car, and Andre was able to get us one on the first try w Andre is awesome! We had been having a difficult time finding an affordable and reliable used car, and Andre was able to get us one on the first try with a beautiful Ford Fusion! He was so nice and very efficient! He really put us at ease about the whole process. Definitely buy from Andre! We also worked with Lindsay to get the loan from the bank, and she really put in so much effort to get us a good deal. She took the time to explain what was going on and why for every step of the process, so not only did we come away with a good deal on a car, we came away with a lot of knowledge we didn't have! These two are the dream team, and I would absolutely recommend talking to them if you want your car buying experience to be a smooth one! More

Amazing car, knowledgable and professional staff! I had all my research done ahead and brought everything with me needed to buy this car. If not for financing on a Sunday, this transaction would have I had all my research done ahead and brought everything with me needed to buy this car. If not for financing on a Sunday, this transaction would have taken 30 minutes. Sales consultant Damian Hall was professional, pleasant, honest and concise to both my husband and myself. He made us feel comfortable during the entire experience. What a pleasure to do business with an honest dealership that actually stands behind their reliable vehicles, and with much well deserved pride. Thank you. More

A Great Experience We came into the dealership to look at a low cost newer car and we met Phil. He was/is outstanding. He put us on a new 2018 Focus. This worked out per We came into the dealership to look at a low cost newer car and we met Phil. He was/is outstanding. He put us on a new 2018 Focus. This worked out perfectly for our budget. I will definitely recommend Phil Pettus and Kelly Ford to all my friends and family.. More

Overall a great car buying experience My wife and I bought a “leftover” 2018 F-150 this past weekend. It was discounted substantially and that’s what brought us in. The staff was super fri My wife and I bought a “leftover” 2018 F-150 this past weekend. It was discounted substantially and that’s what brought us in. The staff was super friendly and went out of their way to make us feel welcome and comfortable. Our sales person, Damian Hall, was very professional and did an excellent job showing us the features of the truck. We sat down crunched some numbers and decide we’d trade in one of our vehicles. We were not happy with their initial offer on our trade. We voiced our concern and another gentleman came over and greeted us. In fact had Charlie Algiers-McCarthy not stepped in we would not have left with a new truck. I’d highly recommend working with any them as they were upfront and honest about everything. We then went back with Sandy. She was so sweet and made the experience fun! Looking forward to seeing the staff again when I’m back for the recommended maintenance! More

Wonderful experience!! Go see them This was the best experience I have ever had buying a vehicle. Phil was knowledgeable, friendly and professional. Definitely the person to go to if This was the best experience I have ever had buying a vehicle. Phil was knowledgeable, friendly and professional. Definitely the person to go to if you need to buy a vehicle. And Sandy Was very knowledgeable, professional and made the paperwork a dream ( I always have very bad experiences with the paperwork people). But not with Sandy. Thank you for having such wonderful people at your dealership. More

The best car shopping experience This was the best car shopping experience I have had in the past few years. Andre was extremely helpful and I never felt pressured into buying anythin This was the best car shopping experience I have had in the past few years. Andre was extremely helpful and I never felt pressured into buying anything. I knew exactly how much I was going to pay before signing any paperwork. I have had so many bad experiences with looking for cars and I am so glad I decided to stop by Kelly Ford. I definitely recommend them as I personally would do business with them again. More

Fantastic quick easy nice Went to look at a Silverado 2015 and our sales representative Brent Slater showed us another truck that was also in our price range, he went above and Went to look at a Silverado 2015 and our sales representative Brent Slater showed us another truck that was also in our price range, he went above and beyond to help us get the type of vehicle we wanted. Deffiantly 100% will go back in the future. More

Best dealership experience I’ve ever had. We are a 4 Ford family, and just moved to Melbourne from the Carolinas. My work van suddenly could not hold a charge with the battery. Made a call, se We are a 4 Ford family, and just moved to Melbourne from the Carolinas. My work van suddenly could not hold a charge with the battery. Made a call, set an appointment and could hardly believe how smooth and fast Kelly Ford took care of it. Kristin and Jim were total professionals and the hole process was unlike any other dealership experience I’ve ever had. We have found our hometown dealership and couldn’t be happier!!! 5 stars only because I can’t give 6 stars. More