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Kelly Ford

Melbourne, FL

4.8
3,140 Reviews
Kelly Ford has been serving the Melbourne community for 42 years. You can count on the Kelly Ford family for the best buying experience, and service after the sale. Stop in today, or find your next vehicle online.
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4305 Pineda Cswy

Melbourne, FL

32940

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Showing 3,140 reviews

January 09, 2019

Great Experience at Kelly Ford Just a wonderful experience, everyone was exceptionally friendly and professional. Phil Pettus was a delight to work with and handled us with professi More

by iam1021
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Phil Pettus, Chuck Cooper, Johnnie Walsh
Jan 15, 2019 -

Kelly Ford responded

Thank you so much for the wonderful compliments! We couldn't be more pleased to hear ourselves described as professional and friendly. We look forward to seeing you again whether for routine service or another purchase. Thanks again! Best, The Kelly Ford Team

January 06, 2019

Great experience! Everyone was straight up and honest, not like most dealerships I have dealt with. They had answers to all my questions and were very friendly and cool More

by MattC
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Sandra Van Hook
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Charlie Algieri-McCarthy, Damian Hall, Brent Slater
Jan 08, 2019 -

Kelly Ford responded

Kelly Ford, we are elated to hear about your positive experience! Our team works very hard to put customers first. We look forward to helping you again in the future! Best, The Kelly Ford Team

January 06, 2019

First Car purchase I’ve bought used cars over the years, finally decided to purchase a new truck. My family always sees Reggie, and I can see why. Great service, listen More

by DRoulo
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Reggie Morton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Chuck Cooper
Jan 08, 2019 -

Kelly Ford responded

Thank you for providing us with feedback regarding your recent visit! Our team works hard to keep our customers coming back to Kelly Ford and it’s great to hear of your continued business. Reggie and Chuck are wholly devoted to the success of our guests’ experiences and we are both lucky and proud to have them on our team. We appreciate all of your kind words. We look forward to seeing you soon! Best, The Kelly Ford Team

January 06, 2019

Best service I have had yet Joe Wolfe and Charly are the best to work with. Was very understanding of our situation. Would recommend Kelly Ford and Joe Wolf all day. More

by Dbendix
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Joe Wolfe, Charlie Algieri-McCarthy, Joe Wolfe
Jan 08, 2019 -

Kelly Ford responded

We cannot thank you enough for your wonderful review of Kelly Ford and for your recommendation! It was a pleasure to assist you and please let us know when we can do so again! Best, The Kelly Ford Team

January 01, 2019

It felt like I was talking with family This being my first new vehicle purchase in many years, it was a truly pleasant experience. The first Kelly Ford representatives I had the pleasure of More

by pterry
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Sandra Van Hook
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Bill Papenfus, Phil Pettus, Zeth James, Lindsay Ritenour, Morgan Bryan
Jan 02, 2019 -

Kelly Ford responded

Thank you for taking the time to write such a detailed review about your experience with us! We truly appreciate it. We would like to congratulate you on your new Ford Focus! We are very glad to hear that your experiences with it have been very positive. It was great doing business with you. We hope to see you again! Best, The Kelly Ford Team

January 01, 2019

Awesome Second time a bought a vehicle at Kelly Ford. The staff is wonderful to work with, friendly, knowledgeable, professional. I would recommend them to an More

by Nbrando
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Sandra Van Hook
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Rob Saslow, John Biansco
Jan 02, 2019 -

Kelly Ford responded

Thank you for taking the time to submit this amazing feedback. Our team takes pride in their knowledgeable, friendly, and professional customer service and will be happy to hear that you left Kelly Ford satisfied. We are very appreciative of your 5-star review and recommendation. We appreciate you trusting us with your car buying needs and we hope you enjoy your new vehicle! Best, The Kelly Ford Team

December 31, 2018

Great Experience My visit to Kelly Ford was a very great experience. It was the most comfortable buying experience I hae ever had. Phil and Charlie worked very well in More

by Jake
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Phil Pettus, Charlie Algieri-McCarthy, Johnnie Walsh
Jan 02, 2019 -

Kelly Ford responded

Thank you for your review and business as a customer. It is our goal to provide every one of our customers with the kind of excellent service you described and we're glad we achieved that. Once again, we appreciate your business and look forward to seeing you in the future. Best, The Kelly Ford Team

December 30, 2018

Do your research and get your loan at the bank before coming Unless you like being swindled don’t waste your time coming down to the dealership to look for your next car, and absolutely do not trust them with yo More

by AverageCitizen
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Sandra Van Hook
1.0
This rating includes all reviews, with more weight given to recent reviews.
Reggie Morton
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Charlie Algieri-McCarthy, John Alligood, Lindsay Ritenour, Dave Palladino
Jan 02, 2019 -

Kelly Ford responded

The behavior you described does not align with our team's values, and I would sincerely appreciate the opportunity to learn more about your experience and address this situation as soon as possible. Please contact me at your earliest convenience. Sincerely, The Kelly Ford Team - 321-254-4283 EXT 1300

December 30, 2018

Awesome experience buying a car Ryan was very helpful in helping me decide on a small SUV. The car was ready for us to drive as soon as we arrived. Thanks to Ryan our decision was m More

by Becky Truelove
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ryan Kurtz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Chuck Coofer , Johnnie Walsh
Jan 02, 2019 -

Kelly Ford responded

We love hearing about guests who have a wonderful experience at our dealership and we are happy you are one of them!  We understand that buying a car is an important decision and we are honored that you chose Kelly Ford. Please feel free to contact us if you have any questions on your new purchase. Best, The Kelly Ford Team

December 29, 2018

Professional and courteous! From the moment we walked on the lot, to the moment we left, Joe Wolfe was professional, courteous, and had a great personality! We had a specific ca More

by SirWow
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Joe Wolfe, Johnnie Walsh, Joe Wolfe
Jan 02, 2019 -

Kelly Ford responded

Thank you for taking the time to leave us this feedback. Your review gives us the opportunity to learn if we are delivering great customer service and I am glad that this was the case with you! Please let us know if we can help you with anything else, thanks! Best, The Kelly Ford Team

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