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Kelly Honda

Lynn, MA

4.6
1,400 Reviews
We at Kelly Honda are dedicated to providing an easy and stress-free buying and servicing experience to every single Kelly customer. When we combine that commitment along with our knowledgeable Kelly staff, we are left with the result of happy Kelly Honda customers. When you come back to our Honda Service/Parts Departments, you'll know us and we'll know you. You'll see and feel an immediate difference, ...
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540 Lynnway

Lynn, MA

01905

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Showing 1,400 reviews

October 09, 2015

Everyone was extremely helpful. Our salesperson, Angel, was extremely helpful. Answered all of our questions. I believe he went above and beyond. He is a very pleasant young man. Ma More

by LYNNHOGANS
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeremy McComb, Angel Isales
Oct 15, 2015 -

Kelly Honda responded

We appreciate your review of Angel, Jeremy, and our team Lynn. Thank you so much for taking time out to share your feelings with us. Glad to put you at ease during the process! The process of buying a new car or SUV in your case, shouldn't be stressful and we're happy that you were able to experience that stress-free environment with us. If we can do anything else for you Lynn, please let us know. And, of course, congratulations on the new purchase!

More
October 09, 2015

Good service of flushing coolant They flushed the coolant of my civic car and work looked good. The service advisor was polite, efficient and knew what he was doing. I could feel they More

by YWLYNN
Recommend Dealer
Yes
Employees Worked With
Rhonda Psomos
Oct 15, 2015 -

Kelly Honda responded

We absolutely are trying our best to improve every day YWLYNN! Thank you so much for letting us know of your experience with our service team. We hope to provide you with an even better experience in the future! Take care YWLYNN.

October 08, 2015

Great Service by Ryn Benson Great help provided by Kyn Benson to select vehicle for lease and explained all details. I am appreciating his help to get lease for CIVIC 2015 EX-L More

by SSN
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Oct 15, 2015 -

Kelly Honda responded

Hi SSN! Thanks for sharing your experience with Ryn at our dealership in Lynn. Glad to hear he helped you with your Civic EX-L lease and we wish you the best with your new vehicle! Please let us know if there's anything else Ryn or our team can do to help you out.

October 07, 2015

The customer service representative was very polite He was very professional and able to communicate effectively. I did not like the fact that my car was not washed. The other time I was told that my ca More

by RICHIHBO
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
I don't know their names, Joe Sullo
Oct 15, 2015 -

Kelly Honda responded

RICHIHBO, we're so sorry to hear that. First off, thank you for sharing your experience with us, and thank you for your review of Joe Sullo our team. We're happy to take care of this for you - please bring your vehicle in at your earliest convenience for a wash and vacuum from our service department. Also, please accept our sincere apologies for this oversight on our part - we assure you we want to provide you with the highest quality service possible. We're sorry that we did not live up to your expectations on your last visit, and we hope you give us the opportunity to fix this. Thank you RICHIHBO.

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October 06, 2015

Excellent, Friendly Service We have been having our 2011 Honda CRV serviced here for many years and no complaints. Staff always helpful with answers to questions and friendly. More

by RUTH.CURTIS
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Oct 15, 2015 -

Kelly Honda responded

Thank you for your loyalty to our Kelly Honda team Ruth. Very kind of you to continue working with our dealership all these years. We value and appreciate your business, and we're happy to help anytime. Please let us know if you need anything at all Ruth!

October 05, 2015

Service oil change and inspection sticker Everyone was courteous and was kept informed by Katherine J of the issues they found with my CRV. Will be returning this week to have the issues repa More

by LEGS1948
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Katherine Jimenez
Oct 15, 2015 -

Kelly Honda responded

Thank you very much LEGS1948 - glad to hear Katherine was with you every step of the way to keep you informed about your CR-V service. We appreciate the kind customer service comment, we're always striving to provide exceptional service! Please let us know how your service repairs go and if we can do anything else for you don't hesitate to reach out.

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October 05, 2015

Excellent Service! I never thought buying a brand new car was this easy? The team at Kelly Honda of Lynn was very helpful in every way throughout my purchase of a new 2 More

by kennitran
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Other Employees : Kyle Milan
Oct 15, 2015 -

Kelly Honda responded

So happy for you Kennitran, congratulations on the new CR-V! We know you'll continue to enjoy it for years to come. We appreciate your recommendation and we hope to be there for you if your new CR-V needs anything at all. Thank you Kennitran - enjoy!

October 05, 2015

I would recommend Kelly Honda always quick service , without an appointment. Friendly and helpful. Always run through car wash, which is a nice touch! The salesman who sold me the More

by pilot lover
Recommend Dealer
Yes
Employees Worked With
Other Employees : Anais Peguero
Oct 15, 2015 -

Kelly Honda responded

That's wonderful "Pilot Lover!" We are so glad that you've had such great experiences with both our service and sales departments. We do pride ourselves on fast, efficient service and customer service to all of our customers, and we're happy to know that you've experienced that with our Kelly Honda dealership. Please let us know if we can do anything else for you.

More
October 05, 2015

Easy fast and professional service Sat. AM, line of cars in the service area. Brought a book realizing there might be a long wait. I was in and out in 90 minutes. Left Honda site on More

by HKELLYKENNEDY
Recommend Dealer
Yes
Employees Worked With
Anais Peguero
Oct 15, 2015 -

Kelly Honda responded

Hi HKellyKennedy, thank you for the kind review. We appreciate hearing your feedback and we're so glad to know that you were in and out without any issues. Please let us know if we can do anything else for you to make your next experience even more enjoyable.

October 04, 2015

2nd time Took it in for AC problems. First time they said it was fixed, it wasn't. Took it in a second time, it's still not fixed. Now have to go back a thi More

by BARBARAFRASCA
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Justin Maurais
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