Kelly Honda

Purchase of 2015 Accord In December 2014 I purchased a 2015 Accord at Kelly Honda on the Lynnway. I had done a bit of research and visited one other dealership where I had p In December 2014 I purchased a 2015 Accord at Kelly Honda on the Lynnway. I had done a bit of research and visited one other dealership where I had previously made a purchase. I had a strong idea of what a fair price would be. The Lynnway location is very convenient for me, so I was hopeful that the situation would work out, but I was prepared to walk away, and quickly, if I detected any shenanigans. Good news for me! The experience at Kelly was excellent. I walked into the showroom on a Saturday eve, close to closing time. The manager assigned me to a rep named Joseph, who was outstanding. We resolved price very quickly, there was plenty of inventory. I came back the next day so that I could pick out my car in the daylight. When I came back, everything was prepared. I picked out a car, did the paperwork, got a great Honda Finance offer--all was smooth and efficient and the finance manager did a great job. I came back the next day to pick up the car and got a great demo from Joseph on all the car's features. I would highly recommend that all who are in the market for a Honda check out Kelly on the Lynnway. The buying experience was excellent for me. I have purchased 8 cars in my life so far, and Kelly was at the top in terms of purchasing experiences. More

leasing great experience. Brandon was personable and level headed and easy to work with. Didn't feed me alot of crap that you sometimes hear from other dealer great experience. Brandon was personable and level headed and easy to work with. Didn't feed me alot of crap that you sometimes hear from other dealers. More

Great transaction like the way I was treated with purchase process with management. but stay away from Chris. he lost my one set of key and had to go again and wait fo like the way I was treated with purchase process with management. but stay away from Chris. he lost my one set of key and had to go again and wait for 2 hours before they can cut another key and not a single word of apology or sorry from Chris. More

Amazing.. We were treated like FAMILY We had gone to one Dealer in Danvers first, because it was closer to our home.. We received a quote after hours of back and forth " I can Do This and We had gone to one Dealer in Danvers first, because it was closer to our home.. We received a quote after hours of back and forth " I can Do This and That's the Final Deal"; my Son-in-law Sandro wanted another price and called Kelly Honda and spoke with a gentlemen named Joe Sullo. That's when Searching for a car became not a "Begging for a Deal" but a Man that made us feel like he was buying the car for himself or a family member. Joe and Said Bousbaa were very professional; and when after just a Few minutes we knew this was our Dealership. The Price they quoted us with a remote starter installed was $1800 cheaper than Honda North. I actually the next day got a phone call from a manager from Danvers asking if we had found a Vehicle, after telling them of the saving Kelly had offered us, he never asked if he could match it or do anything for us.....that's the difference in a Professional and Caring Dealership. If I could have given more Stars I would have.. And just as another plus, let me just say the Coffee/Tea Machine made the BEST GREEN TEA... Thanks again, we will differently recommend Kelly Honda and especially Joe and Said..... Happy New Year Brenda Powers and Sandro Cimino More

Excellent Edward Mejia is the best! I went in looking to trade my accord sport into a pilot. He made it easy and went above and beyond helping me out with every Edward Mejia is the best! I went in looking to trade my accord sport into a pilot. He made it easy and went above and beyond helping me out with every single part of the transaction and answering all my concerns! I am definitely coming back to Edward for future car purchases. thanks!! More

They are personable, patient and helpful. I started my experience online with Clariza Medrano who was very nice and patient with my questions. When I came into the dealership to look at a Hond I started my experience online with Clariza Medrano who was very nice and patient with my questions. When I came into the dealership to look at a Honda CR-V, Clariza had just left for the evening and I dealt with Eric White. Eric was a lot of fun to work with and showed me everything about the car even before I made my decision. (I had gone to Atlantic Toyota just before I went to Kelly Honda to look at a Rav4 and was basically told; here is the car.) Eric was very knowledgeable and when I came back to pick up my car, he actually showed me how everything worked, He also stated if I had any questions at all after I drive the car for a little bit, to call or just show up and he would go over any questions I had, I would definitely recommend Kelly Honda of Lynn. More

Awesome Customer service Recently bought a CR-V 2015 from Kelly Honda and the experience was excellent. Got an unbeatable price for the CR-V from Kelly. The staff was very fri Recently bought a CR-V 2015 from Kelly Honda and the experience was excellent. Got an unbeatable price for the CR-V from Kelly. The staff was very friendly and helpful. Already recommended Kelly to a friend of mine who bought a vehicle from them and will continue to do so. Keep up the good work More

Poor Customer Service I recently brought my 2007 Honda Accord in for service last Saturday. Was told by Justin that my car was one of the recalls for an airbag due to the p I recently brought my 2007 Honda Accord in for service last Saturday. Was told by Justin that my car was one of the recalls for an airbag due to the proceedings in Washington regardinga irbags. I was told by Justin that he will be ordering the part and would get a call on Monday when part arrives to schedule the appointment. No call on Monday or Tuesday. Called Wednesady, New Years Eve, Justin was not working so I spoke with the Manager Mike who said he will take care of the issue and to verify if part came in and would let me know by the end of business. No call. Called the dealership today, can't get a hold of Mike or Justin and am unable to leave voice mail because no one has voice mail, not even the Manager...lol. I understand people are busy and service departments are always busy, but a call back shouldn't be too much ask for. even if the part is not in or back ordered I would like to know. They are not making it easy. More

Bait & Switch Scam Don't Buy at Kelly Honda in Lynn !!! DON"T BUY FROM "Jason Eisnor" or Kelly Honda in Lynn MA At 540 Lynnway Lynn, MA 01905 Phone number (781) 595-5252 Total Bait & Switch Game DON"T BUY FROM "Jason Eisnor" or Kelly Honda in Lynn MA At 540 Lynnway Lynn, MA 01905 Phone number (781) 595-5252 Total Bait & Switch Game Played. Jason Eisnor Was Rude Un-professional Slimy Arrogant Dis Honest Sleazy Shady All the qualities its sales managers at Kelly Honda look for when hiring there staff (it seems) for internet sales. RUN AWAY before YOU Become the NEXT VICTIM !!! "THEY MAKE IT EASY" .... TO TAKE YOUR MONEY!!! More

Amazing! First time buying a car so I didn't know what to expect. Truly an enjoyable and exciting experience. Eric was very open and honest about all the pro's First time buying a car so I didn't know what to expect. Truly an enjoyable and exciting experience. Eric was very open and honest about all the pro's and con's and made it comfortable for me to make the best decision to benefit me. He even offered to show me how to work every little accessory in the car after I got used to driving it. I love it and extremely pleased with my experience. More