Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
Kelly Honda
Lynn, MA
1,399 Reviews
We at Kelly Honda are dedicated to providing an easy and stress-free buying and servicing experience to every single Kelly customer. When we combine that commitment along with our knowledgeable Kelly staff, we are left with the result of happy Kelly Honda customers.
When you come back to our Honda Service/Parts Departments, you'll know us and we'll know you. You'll see and feel an immediate difference, before and after you buy anything. We're dedicated to taking care of all your Honda automotive needs.
We are at your service, with extended hours, 7 days a week. Visit us at our dealership in Lynn, MA today, or browse our selection of new Honda vehicles, pre-owned offers, and Honda service/parts options at our Kelly Honda website.
Read More
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:00 AM - 8:00 PM
Tuesday 8:00 AM - 8:00 PM
Wednesday 8:00 AM - 8:00 PM
Thursday 8:00 AM - 8:00 PM
Friday 8:00 AM - 6:00 PM
Saturday 8:00 AM - 6:00 PM
Sunday 11:30 AM - 5:00 PM
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 8:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 8:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 8:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 8:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 1,399 reviews
April 11, 2019
Bad customer service I had to wait for the guy who is doing the shuttle ‘Jason’ for about 30 min. He was just bouncing around. He didn’t care. Until somebody else came and I had to wait for the guy who is doing the shuttle ‘Jason’ for about 30 min. He was just bouncing around. He didn’t care. Until somebody else came and gave me a ride More
by Customer
Employees Worked With
Jason
April 06, 2019
Satisfied As always more than satisfied working w Ariel. He is always helpful and courteous. Of course excellent technicians also help to make him and the servi As always more than satisfied working w Ariel. He is always helpful and courteous. Of course excellent technicians also help to make him and the service area outstanding. More
by Atattle
Employees Worked With
Ariel Vittini
April 01, 2019
Great Service! As the end of my lease was approaching, the dreaded days of negotiating were near. I am pleased to say that Alfredo, at Honda Kelly, made the experie As the end of my lease was approaching, the dreaded days of negotiating were near. I am pleased to say that Alfredo, at Honda Kelly, made the experience pleasant. He had a great sense of humor and kept me abreast of everything. He made the process easy breezy and the negotiations were actually fun! More
by Sexxxy1!
Employees Worked With
March 25, 2019
Last minute fix As I was leaving work this afternoon I realized I had a flat tire. I was able to fill the tire long enough to make it to the service center. When I ar As I was leaving work this afternoon I realized I had a flat tire. I was able to fill the tire long enough to make it to the service center. When I arrived, to a clearly busy evening, I was greated promptly. I explained that I didn’t have an appointment and was traveling for work tomorrow morning. The technician I spoke with brought over the service manager to see if there was anything they could do. The team was able to squeeze me in SAME DAY. I’m so incredibly appreciative. I was nervous to drive so far on the highway with a questionable tire. Thank you for your kindness and professionalism. I wish I got the team members names so I could thank them personally. More
by C_sullivan8
Employees Worked With
Robert Batista
March 23, 2019
Amazing experience Everyone at this dealership is so nice and helpful . I recommend anyone and everyone to come here . DIFFENITLY ASK FOR BRIAN from the financial depart Everyone at this dealership is so nice and helpful . I recommend anyone and everyone to come here . DIFFENITLY ASK FOR BRIAN from the financial department . He is sooo amazing I’m am truly greatful for all his help and everything he has done for me . He works MAGIC into getting your dream car. Stop by you won’t regret it ! More
by Kiaragarcia22
March 12, 2019
Helpful, responive, professional First time I used Kelly Honda for my new, used CRV. Had a positive experience from start to finish. Will go there again. Robert, who was assigned as m First time I used Kelly Honda for my new, used CRV. Had a positive experience from start to finish. Will go there again. Robert, who was assigned as my service assistant was great. Thank you! More
by LJ
Employees Worked With
Robert Batista
March 08, 2019
I was content with the service This service department does a great job with their express service. I was in and out of there in 45 minutes! I think $60 for an oil change is a bit m This service department does a great job with their express service. I was in and out of there in 45 minutes! I think $60 for an oil change is a bit much! But other than that I was content with the service I received. More
by Bluridah
March 08, 2019
Car service done in timely manner Actually, oil chg and tire rotation and sticker was ready before I was told it wd be. Will always use Kelly Honda. Jonathan Lopez was courteous and e Actually, oil chg and tire rotation and sticker was ready before I was told it wd be. Will always use Kelly Honda. Jonathan Lopez was courteous and excellent More
by Writer
Employees Worked With
Jonathan Lopez
February 28, 2019
No credit and still got car Brian made sure I financed something I could afford he took time out to go through multiple banks to make sure it accommodated my budget Great experie Brian made sure I financed something I could afford he took time out to go through multiple banks to make sure it accommodated my budget Great experience More
by Roni P
Employees Worked With
Brian Philo
February 28, 2019
Loved Everything About it The customer service and the friendliness. They definitely helped me out a lot and gave me a good price that i got. Would definitely recommend this pl The customer service and the friendliness. They definitely helped me out a lot and gave me a good price that i got. Would definitely recommend this place to any friend of mines. More
by ErickHonda
Employees Worked With
Brian Philo, Kirill Zemlyansky
