Kelly Honda - Service Center

My daughter had a major problem with her car overheating, shaking, smoke/steam from hood and multiple lights in dashboard. Jeffry Ruiz in service area took control of the situation and everyt overheating, shaking, smoke/steam from hood and multiple lights in dashboard. Jeffry Ruiz in service area took control of the situation and everything worked out. He was supportive, calming, reassuring. The car was diagnosed and fixed the day we brought it in. A Saturday even. Super happy woth the outcome! More

We brought our Honda Odyssey in for three safety recall repairs. All the required parts were not in yet, but Jeff was very friendly, efficient, and professional. repairs. All the required parts were not in yet, but Jeff was very friendly, efficient, and professional. More

Nice, neat and clean, properly organized since there was not waiting time to talk to someone and been able to get someone for help right away. However I wish the parts sales department was the same as the s not waiting time to talk to someone and been able to get someone for help right away. However I wish the parts sales department was the same as the service department but instead was very slow, even though there was only two customers in line. I don’t even got the name on the sale receipt More

Thank you so much for your help! The service was quick and efficient. There were no issues at all, I appreciate the awesome customer service! and efficient. There were no issues at all, I appreciate the awesome customer service! More

The dealership did a good job repairing my car of all its damages and faults. I am truly blessed to have a such a fast and exemplary service. damages and faults. I am truly blessed to have a such a fast and exemplary service. More

Kelly Honda in Lynn Mass is excellent! I bought my CRV Touring from them. They are helpful with all my maintenance. Love Kelly Honda! I just got insp. sticker. They were spot on with Covid cleanliness! Touring from them. They are helpful with all my maintenance. Love Kelly Honda! I just got insp. sticker. They were spot on with Covid cleanliness! More

Over 2 hour wait for an oil change with a scheduled appt. Requested a call and never received one. Poor customer service. Will never go back here. Danvers location much better service. Requested a call and never received one. Poor customer service. Will never go back here. Danvers location much better service. More

Over all I found the experience excellent . Brought my Accord in this morning for an appointment , which was punctuatal and prompt . I was attended by Jeff Ruiz in the Service Department . Very professio Accord in this morning for an appointment , which was punctuatal and prompt . I was attended by Jeff Ruiz in the Service Department . Very professional, courteous, and knowledgeable young man . He addressed the cars mechanical issue , explained it in depth to me , and also went over the options I had to repair it . Repeat customer , Martin F. More

Mr. Jeff Rumson greeted me and arranged all my car servicing needs. He was very courteous and efficient! Im very pleased with the service I received! servicing needs. He was very courteous and efficient! Im very pleased with the service I received! More

Adam, Harold, we’re great to talk to and deal with my only critique is I wish there would have been a little more communication without me having to prompt it especially where it took 3 days. Thank you only critique is I wish there would have been a little more communication without me having to prompt it especially where it took 3 days. Thank you More