54 Reviews
Write a Review54 Reviews of Jeff Rumson
February 19, 2024
Luis Laparra is by far the best salesman we have ever worked with. It’s amazing to me that when I come in for an oil change and he sees me, he knows me by name! There is no one else I would ever go to worked with. It’s amazing to me that when I come in for an oil change and he sees me, he knows me by name! There is no one else I would ever go to and I give him the highest ratings. He’s very informative and kind. More
Other Employees Tagged: Dan Wendt, Luis Laparra
December 11, 2023
Julie went above and beyond in helping us find a car. She is a fantastic sales rep. Kelly is lucky to have her. She is a fantastic sales rep. Kelly is lucky to have her. More
Other Employees Tagged: Julie Febonio, Anthony Riccio
November 15, 2023
The worst service of all, from the top down, no one is there to help which is appalling, especially with a lease. I have been lied to by your service personnel and worse of all the manager and when presse there to help which is appalling, especially with a lease. I have been lied to by your service personnel and worse of all the manager and when pressed for more answers or solutions that same manager just says let me call you back and never does. I had to take my car to another Honda location which confirmed that my part for my leased car was UNDER WARRANTY and it was Honda's responsibility to complete repairs. This is the latest example of the deplorable customer service I have experienced from Kelly Honda in Lynn. This is on top of the bad attitude from staff, being charged more than what was quoted and communicated, and being charged for services that were covered under the plan when buying a car. My recommendation to anyone is DO NOT BUY OR LEASE a car from Kelly Honda they will sell you a dream that is all they care about. More
November 09, 2023
The service is always good. The employees are courteous, friendly and helpful to their customers. I am always pleased with the results of my service. I love my Honda Accord. The employees are courteous, friendly and helpful to their customers. I am always pleased with the results of my service. I love my Honda Accord. More
November 02, 2023
Very friendly staff. Employees are always professional and helpful. I had service done to my car today. It took a little longer than I anticipated. Overall I had a pleasa Employees are always professional and helpful. I had service done to my car today. It took a little longer than I anticipated. Overall I had a pleasant experience. More
Other Employees Tagged: Morgan Murphy, Jose Perez
August 08, 2023
I liked my sales person Jonathan. Staff in the service area were inattentive and defensive Staff in the service area were inattentive and defensive More
Other Employees Tagged: Morgan Murphy, Jonathan Lopez
April 20, 2023
The work was done in a timely manner. The staff was very knowledgeable and courteous The staff was very knowledgeable and courteous More
Other Employees Tagged: Julie Febonio