Jeff Rumson

Luis Laparra is by far the best salesman we have ever worked with. It’s amazing to me that when I come in for an oil change and he sees me, he knows me by name! There is no one else I would ever go to worked with. It’s amazing to me that when I come in for an oil change and he sees me, he knows me by name! There is no one else I would ever go to and I give him the highest ratings. He’s very informative and kind. More

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Julie went above and beyond in helping us find a car. She is a fantastic sales rep. Kelly is lucky to have her. She is a fantastic sales rep. Kelly is lucky to have her. More

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The worst service of all, from the top down, no one is there to help which is appalling, especially with a lease. I have been lied to by your service personnel and worse of all the manager and when presse there to help which is appalling, especially with a lease. I have been lied to by your service personnel and worse of all the manager and when pressed for more answers or solutions that same manager just says let me call you back and never does. I had to take my car to another Honda location which confirmed that my part for my leased car was UNDER WARRANTY and it was Honda's responsibility to complete repairs. This is the latest example of the deplorable customer service I have experienced from Kelly Honda in Lynn. This is on top of the bad attitude from staff, being charged more than what was quoted and communicated, and being charged for services that were covered under the plan when buying a car. My recommendation to anyone is DO NOT BUY OR LEASE a car from Kelly Honda they will sell you a dream that is all they care about. More

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The service is always good. The employees are courteous, friendly and helpful to their customers. I am always pleased with the results of my service. I love my Honda Accord. The employees are courteous, friendly and helpful to their customers. I am always pleased with the results of my service. I love my Honda Accord. More

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Easy check in and courteous. Professional and always with a smile. Staff treats you with respect and will answer any question you may have. Professional and always with a smile. Staff treats you with respect and will answer any question you may have. More

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Very friendly staff. Employees are always professional and helpful. I had service done to my car today. It took a little longer than I anticipated. Overall I had a pleasa Employees are always professional and helpful. I had service done to my car today. It took a little longer than I anticipated. Overall I had a pleasant experience. More

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Good service very professional and friendly the explanation af what service I was getting was very clear explanation af what service I was getting was very clear More

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I went for service but it was horrible and as always overpriced changed a 30 dollars part and chargers me 500 and labor it’s horrible. overpriced changed a 30 dollars part and chargers me 500 and labor it’s horrible. More

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I liked my sales person Jonathan. Staff in the service area were inattentive and defensive Staff in the service area were inattentive and defensive More

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The work was done in a timely manner. The staff was very knowledgeable and courteous The staff was very knowledgeable and courteous More

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