Kelly Honda - Service Center

Experience with Kelly Honda Service Kelly Honda’s Service technicians are the best. They treat you as a valued customer and sincerely want you to be satisfied with their service. On Tues Kelly Honda’s Service technicians are the best. They treat you as a valued customer and sincerely want you to be satisfied with their service. On Tuesday, 03/06/18, an object rolled rapidly under my CRV making a huge banging sound. The emissions warning and engine lights came on and I knew it needed attention quickly. Drove the car to Kelly Honda and spoke with Service Technician. Chris. McAdam. Within an hour, the issue was diagnosed and I was told what repairs were needed and the cost involved. I was promised my CRV would be ready for pickup the next day, and it was. Chris followed up with me via phone today to be sure there are no issues with the repair. Great service!! More

Great company This visit was just for a sticker but I was treated well as always at Kelly Honda. June was so nice and helpful. We are on our 10th car from Kelly so This visit was just for a sticker but I was treated well as always at Kelly Honda. June was so nice and helpful. We are on our 10th car from Kelly so that’s a great endorsement right there. More

Replace Front and Rear Brake Pads And Resurface Rotors Service Advisor explained the issue very well showing physically and it is appropriated; Also spend time with me to answer my questions patiantly; Tak Service Advisor explained the issue very well showing physically and it is appropriated; Also spend time with me to answer my questions patiantly; Taken time for service was as promised. More

Recall Kelly Honda is the best. Kenny Batista has the best customer service...The wait was so fast.. They quoted 1hour my car was ready in 1/2 hour... Kelly Honda is the best. Kenny Batista has the best customer service...The wait was so fast.. They quoted 1hour my car was ready in 1/2 hour... More

Staff were courteous and professional. Staff were well trained. They were all courteous and helpful. Drop in service was completed in a timely fashion. Individuals answering phone and loggi Staff were well trained. They were all courteous and helpful. Drop in service was completed in a timely fashion. Individuals answering phone and logging me into system were excellent. More

Oil change 16 CRV Chris McAdam is awesome explains the service and gets you in and out on a Saturday. Everyone is very friendley. Great service !! See you for the next Chris McAdam is awesome explains the service and gets you in and out on a Saturday. Everyone is very friendley. Great service !! See you for the next service . Thank you !! More

Not the friendliest of places I got a call telling me my car was ready for me to pick it up. I get there, pay for services, only to not be able to locate my car there after. Afte I got a call telling me my car was ready for me to pick it up. I get there, pay for services, only to not be able to locate my car there after. After being told it was outback 3 times, someome finally went and looked for the car. After 15 mins the man returned with my car in tow. Not sure what happened or why there seemed to be so much confusion, but it was annoying as xxxx to think that no one knew where my car was or that it was not ready when I got a call telling me that it was all set. There were two girls at the service desk where I made my payment. One was on the phone while the other never once looked at me or my husband as we stood in front of the register waiting to be tended to. A worker from outside came inside and was looking for information from the girl, who still never acknowledged us. It was the lady who excused herself saying she needed something and that it would be just a moment. After making my payment, the girl continued to say nothing and be unfriendly. I had no idea what to do or where to go from there to retrieve my car. Before walking outside, I had to inquire about my car seeing as how the girl failed to say anything to us. I would expect someone helping customers to be a bit more friendlier and welcoming working at a place like Honda. All in all, this was my third time at this location, and sadly I just never get good vibes from most of the people there. Having dealt with other Honda dealerships in the past, I’ve always had good experiences, not so much with this one. A google search has led me to another Honda dealership not too far from my home, I will be checking that location out in the future. Kenny was nice and helpful. More

Stellar customer service Stopped by Kelly Honda in Lynn, MA for a routine oil change and state inspection. I was immediately greeted. The service technican was friendly, helpf Stopped by Kelly Honda in Lynn, MA for a routine oil change and state inspection. I was immediately greeted. The service technican was friendly, helpful and answered a couple of questions. Everyone I encountered during my visit was great. Highly recommend. More

Outstanding professional experience with Morgan Murphy Every company should have a Morgan Murphy. She went out of her way to make sure that I had an excellent experience. I bought two cars for both mysel Every company should have a Morgan Murphy. She went out of her way to make sure that I had an excellent experience. I bought two cars for both myself and my daughter from Kelly Honda two years ago. It is a pleasure to have it serviced there. Happy New Year! More

Oil change This is my first experience to have my first Honda vehicle to be change oil in this dealership. They are friendly I highly recommend this dealership This is my first experience to have my first Honda vehicle to be change oil in this dealership. They are friendly I highly recommend this dealership More