Kelly Honda - Service Center

Recall plus. Professional and attentive service. I learned about a number of issues to be corrected while having airbag replacement. I was given a Fiat loaner and Professional and attentive service. I learned about a number of issues to be corrected while having airbag replacement. I was given a Fiat loaner and returned the next day to pick up my vehicle. Rhonda in the service department spent time to explain what was needed and was a pleasure to deal with. More

Great and fast service I give this service center 5 stars because they always get the job done in a timely manner. The employees are always so nice and very helpful. I give this service center 5 stars because they always get the job done in a timely manner. The employees are always so nice and very helpful. More

Service Light on I noticed that service light was on, of course on a busy day. Decided to call to see how busy the service department might be because my job is closer I noticed that service light was on, of course on a busy day. Decided to call to see how busy the service department might be because my job is closer to dealer than my home!! I was assured that the department was not too hectic. I was in and out so quickly I barely had time to read a magazine article!! It is nice when the service is efficient!! More

great Job as always at Kelly Honda out standing service and care. the job gets done quickly with great communication on what needs to be done. Kenny Batista is the best. he is on top of out standing service and care. the job gets done quickly with great communication on what needs to be done. Kenny Batista is the best. he is on top of the situation from the minute you drive in. Things get done quickly with efficiency. More

Nice Job The person who interviewed me was Justin , very professional and knowable , he gave me some recommendation and then when over what actually I can affo The person who interviewed me was Justin , very professional and knowable , he gave me some recommendation and then when over what actually I can afforded at the time of the visit , making one of the best experience I've ever had , highly recommend him . More

First trip to the service department As I bought my new CRV there last year, this was my first visit to your service center for the recommended oil change. I felt like a fish out of water As I bought my new CRV there last year, this was my first visit to your service center for the recommended oil change. I felt like a fish out of water until I was greeted by your staff who were professional and accommodating. It took no time at all. I'm a happy camper and I'll be back. Thank you. More

Service Dept. treated me very fair Although we didn't purchase our 2011 CRV here their service department has been taking care of my vehicle from Recalls, to LOF and brakes. I've been v Although we didn't purchase our 2011 CRV here their service department has been taking care of my vehicle from Recalls, to LOF and brakes. I've been very pleased with management and the Service Dept. writers. More

Upkeep I recently brought my 2014 Honda Accord in for a 30k check and received the prompt, efficient service that I have known to be the trademark of Kelly H I recently brought my 2014 Honda Accord in for a 30k check and received the prompt, efficient service that I have known to be the trademark of Kelly Honda The service advisor, Ariel Vittini, welcomed me and thoroughly explained what the service would involve, Later he suggested a tire alignment and stressed that Kelly was having a promotion for that sevrice today My car was ready in a timely fashion The experience was totally satisfying Ray Donnelly More

Professional technician and service manager A downside is that the employees who answer the phone in the service area do not have a lot of knowledge about the service of the cars. For example, A downside is that the employees who answer the phone in the service area do not have a lot of knowledge about the service of the cars. For example, I called to ask if it was okay to take a trip to the Cape when I had a 10% oil reminder on my dash. The employee did not know, so I was put on hold while she asked a technician. Then I asked her what type of oil I would need to put in my CR-V and she put me on hold again to ask the technician. I made a very bad mistake by putting the oil into the transmission hole, so I called back and told the same employee what I did, and once again, I was put on hold for several minutes while she checked with the technician. I miss David (I believe that was his name), who had extensive knowledge about the service of my car. On a very positive note, my car was towed to Kelly Honda, in order to have the transmission flushed out and Ariel was great. He got the process started quickly and within an hour, the technician had flushed out the transmission area and I was on my way to the Cape. More