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511 Reviews of Kelly Honda - Service Center
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May 27, 2022
Waited 3 months for a part to fix the squeak from my front seat. After replacing some part, the squeak is even worse now. Not happy with Kelly Honda at all. First no one from Kelly could ID the squ front seat. After replacing some part, the squeak is even worse now. Not happy with Kelly Honda at all. First no one from Kelly could ID the squeak(I had been there 3 times with the complaint), then it took over 2 months of me calling to see if the part was in(they never called me )then on the way home from them supposedly replacing the seatbelt latch, the squeak is worse. I will not be buying a new car from then again. More
by petemel57
Employees Worked With
May 13, 2022
Problem with my 2014 Honda Accord ; service advisor Krystal managed everything in an extremely competent manner Service updates completed and parts ordered for other repair Krystal managed everything in an extremely competent manner Service updates completed and parts ordered for other repair More
by RDONNELLY525
Employees Worked With
Krystal Gaudreau
March 16, 2022
This was a scheduled 5000 plus miles service on a 2020 Accord Sport I bought there (number 4 in the family) As always, Jeff was courteous, efficient and great at listening and communicating (over the year Accord Sport I bought there (number 4 in the family) As always, Jeff was courteous, efficient and great at listening and communicating (over the years I’ve had all the service people, I think, and always had a positive experience) This time there was also a mysterious but only occasional scraping or rubbing sound, noticeable but hard to pinpoint. It turned out be gravel and dirt in a wheel well behind or under the metal well itself… obviously not a mechanical problem, but nevertheless I was impressed at the thoroughness of the service. I have always been satisfied at Kelly Honda. I recommend them without reservation. My wife and I will continue to patronize them. I checked out an HRV today. She is thinking of a newer CRV. That’s where we’ll go. More
by dhobi
Employees Worked With
February 07, 2022
99 dollars for an oil change! I felt like I was being gouged. I Was told they went in line with all the other places but they are misinformed. Midas is 49.99 half the price! I will not be buying another gouged. I Was told they went in line with all the other places but they are misinformed. Midas is 49.99 half the price! I will not be buying another Honda. More
by Pani63
Employees Worked With
December 22, 2021
Prompt service, friendly & helpful personnel and more than satisfactory service. Highly recommend this fine dealership. than satisfactory service. Highly recommend this fine dealership. More
by Rfriley
Employees Worked With
Other Employees :
Robert Batista, Morgan Murphy, Krystal Gaudreau
December 11, 2021
I needed an oil change & tire rotation. Morgan helped, & was great! She was very kind, genuine, & thorough. I have a lot of anxiety doing things like this, but Morgan took all of that away in how she intera was great! She was very kind, genuine, & thorough. I have a lot of anxiety doing things like this, but Morgan took all of that away in how she interacted with me. She answered all my questions & went over what I needed to do. Thank you so much !! More
by Bswt2me
Employees Worked With
Morgan Murphy
December 02, 2021
Had major service update on my 2014 Honda Accord All went well Service advisor, Crystal G was personable, competent , clearly explaining g all that has been done and arranging shuttle rides fir ne well Service advisor, Crystal G was personable, competent , clearly explaining g all that has been done and arranging shuttle rides fir ne More
by RDONNELLY525
Employees Worked With
Krystal Gaudreau
