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Kelly INFINITI
Danvers, MA
1,077 Reviews
In 1989, Brian Kelly was awarded the very first INFINITI dealership in the world. Based on our reputation, performance for sales, service, and the ever important customer satisfaction, the Japanese automaker determined that the Kelly Automotive Group was the single most deserving company to sell their product line.
We are located at 155 Andover Street, Danvers, Massachusetts. We take pride in our helpful staff and we will do everything to make your new or used INFINITI car buying experience the best you have ever had. We're always happy to help our INFINITI service and parts clients as well.
We have helped many people from the communities of Boston, Lynnfield, Peabody and the greater North Shore area get into the luxury INFINITI vehicle of their dreams and we hope to help you as well in the future.
With a large selection of INFINITI models for local Massachusetts area consumers to choose from, we're sure you'll find the right vehicle for your needs at our dealership. Visit us today or visit us online at our Kelly INFINITI website. Thank you!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:00 AM - 8:00 PM
Tuesday 8:00 AM - 8:00 PM
Wednesday 8:00 AM - 8:00 PM
Thursday 8:00 AM - 8:00 PM
Friday 8:00 AM - 6:00 PM
Saturday 8:00 AM - 6:00 PM
Sunday Closed
Service
Monday 8:00 AM - 6:00 PM
Tuesday 8:00 AM - 6:00 PM
Wednesday 8:00 AM - 6:00 PM
Thursday 8:00 AM - 6:00 PM
Friday 8:00 AM - 5:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 8:00 AM - 6:00 PM
Tuesday 8:00 AM - 6:00 PM
Wednesday 8:00 AM - 6:00 PM
Thursday 8:00 AM - 6:00 PM
Friday 8:00 AM - 5:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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Showing 1,077 reviews
May 15, 2019
First experience at service on my first Infiniti :) Very easy and flexible yet thorough experience. Pete was great and nice to know I have a specific contact person! Low pressure but answered all my Very easy and flexible yet thorough experience. Pete was great and nice to know I have a specific contact person! Low pressure but answered all my questions and made me feel confident in my choice to go there! More
by Newqx60
Employees Worked With
Peter Jervinis
April 26, 2019
16 year customer My service manager was able to keep me posted on the progress of my work and worked hard to keep me informed and satisfied. I will return because of t My service manager was able to keep me posted on the progress of my work and worked hard to keep me informed and satisfied. I will return because of this. More
by G35sport
Employees Worked With
Ryan Seely
April 14, 2019
Oil change, service check Excellent service as usual. Servicing my car since new. Runs perfect with 120k on car. Will continue to be serviced by Kelly for this car and next. Excellent service as usual. Servicing my car since new. Runs perfect with 120k on car. Will continue to be serviced by Kelly for this car and next. More
by Bruce
Employees Worked With
Matt Shafman, Ryan Seely
April 12, 2019
Top Notch Knowledgeable Patient Helpful Understanding Hard working Dedicated Treated Like I was the most important person there at the time. Answered q Knowledgeable Patient Helpful Understanding Hard working Dedicated Treated Like I was the most important person there at the time. Answered question in an easily understood manner Polite More
by Joytoknow
Employees Worked With
Ryan Seely
April 11, 2019
New car purchase I recently purchased a new car at Kelly Infinity and could not be more pleased with the entire experience. Customer service was excellent. Sales assoc I recently purchased a new car at Kelly Infinity and could not be more pleased with the entire experience. Customer service was excellent. Sales associate Jonathan Perez was great-personable, professional and efficient. I love my new car! More
by Cheri
Employees Worked With
Peterson Charles, Joaquin Greenwood, Jonathan Perez
April 10, 2019
Simple and easy The staff was professional and thoughtful. They covered the cost of my oil change following a misunderstanding. I highly recommend Kelly Infiniti for The staff was professional and thoughtful. They covered the cost of my oil change following a misunderstanding. I highly recommend Kelly Infiniti for all services. More
by Dbleagle77
April 09, 2019
Attention to detail Brought the car in for check engine light issue; got an answer; then left and read the paperwork and in yellow it indicates drive belt fail, exhaust m Brought the car in for check engine light issue; got an answer; then left and read the paperwork and in yellow it indicates drive belt fail, exhaust mounting fail, transmission fluid fail and more. Never discussed with me....nothing said. Like he never read the second page. More
by Raven1
Employees Worked With
Peter Jervinis
April 01, 2019
They make it EASY! It's true Always 5 STAR service. Service department is ALWAYS SO HELPFUL AND FRIENDLY. ON MY 7TH KELLY PURCHASE. LOVE MY Q70L IT IS AMAZING TO DRIVE Always 5 STAR service. Service department is ALWAYS SO HELPFUL AND FRIENDLY. ON MY 7TH KELLY PURCHASE. LOVE MY Q70L IT IS AMAZING TO DRIVE More
by MOE-JOE
Employees Worked With
Matt Shafman, Peter Jervinis
March 30, 2019
Good Sales Experience w Poor Follow Up Sales people were friendly and cordial. Unfortunately the team really didn’t know much about the cars they were selling. I understand they were surp Sales people were friendly and cordial. Unfortunately the team really didn’t know much about the cars they were selling. I understand they were surprised to be flooded w Maserati inventory from the closed Kelly Maserati dealer but there should’ve been some training. From the sales people not knowing basic things to the finance guy pushing his warranties only to find out they won’t cover the brand. After we discovered some issues w the car during state inspection, the “helpfulness” suddenly disappeared. No follow up. No assistance offered. Just a single call to say they did a used car inspection before selling so there couldn’t possibly be anything wrong w the car. Disappointing to see from one of the bigger brands in the area. Won’t be going back. Hopefully they can get their act together before they have to close this dealer too. More
by DisappointedBuyer
Employees Worked With
Peterson Charles, Bruno Aguilar, Peter Simmons
March 29, 2019
1st Service Excellent service and dealership. Great customer service! I highly recommend this dealership. Very friendly and professional staff. Also, great price Excellent service and dealership. Great customer service! I highly recommend this dealership. Very friendly and professional staff. Also, great price and value for the service. More
by Juan
Employees Worked With
Peter Jervinis
