
Kelly INFINITI
Danvers, MA
Hours
Sales/Showroom
Monday 8:00 AM - 7:00 PM
Tuesday 8:00 AM - 7:00 PM
Wednesday 8:00 AM - 7:00 PM
Thursday 8:00 AM - 7:00 PM
Friday 8:00 AM - 6:00 PM
Saturday 8:00 AM - 6:00 PM
Sunday Closed
Service
Monday 8:00 AM - 6:00 PM
Tuesday 8:00 AM - 6:00 PM
Wednesday 8:00 AM - 6:00 PM
Thursday 8:00 AM - 6:00 PM
Friday 8:00 AM - 5:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 8:00 AM - 6:00 PM
Tuesday 8:00 AM - 6:00 PM
Wednesday 8:00 AM - 6:00 PM
Thursday 8:00 AM - 6:00 PM
Friday 8:00 AM - 5:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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Excellent service experience! My loaner vehicle was ready for me when I got there. Frank in service was prompt with getting me in and out quickly and updated me daily regarding the My loaner vehicle was ready for me when I got there. Frank in service was prompt with getting me in and out quickly and updated me daily regarding the status of my vehicle. The service manager (Matt) was so kind and helpful upon pick up, answering all remaining questions and also taking the time to help me set up my blue tooth which I was having trouble doing. Thanks for the great experience! More
Oil change Ryan let me know that during the inspection they found a problem that didn’t need to be fixed right away just monitored for the Tim being. Was in an Ryan let me know that during the inspection they found a problem that didn’t need to be fixed right away just monitored for the Tim being. Was in and out fairly quickly More
First experience at service on my first Infiniti :) Very easy and flexible yet thorough experience. Pete was great and nice to know I have a specific contact person! Low pressure but answered all my Very easy and flexible yet thorough experience. Pete was great and nice to know I have a specific contact person! Low pressure but answered all my questions and made me feel confident in my choice to go there! More
16 year customer My service manager was able to keep me posted on the progress of my work and worked hard to keep me informed and satisfied. I will return because of t My service manager was able to keep me posted on the progress of my work and worked hard to keep me informed and satisfied. I will return because of this. More
Oil change, service check Excellent service as usual. Servicing my car since new. Runs perfect with 120k on car. Will continue to be serviced by Kelly for this car and next. Excellent service as usual. Servicing my car since new. Runs perfect with 120k on car. Will continue to be serviced by Kelly for this car and next. More
Top Notch Knowledgeable Patient Helpful Understanding Hard working Dedicated Treated Like I was the most important person there at the time. Answered q Knowledgeable Patient Helpful Understanding Hard working Dedicated Treated Like I was the most important person there at the time. Answered question in an easily understood manner Polite More
New car purchase I recently purchased a new car at Kelly Infinity and could not be more pleased with the entire experience. Customer service was excellent. Sales assoc I recently purchased a new car at Kelly Infinity and could not be more pleased with the entire experience. Customer service was excellent. Sales associate Jonathan Perez was great-personable, professional and efficient. I love my new car! More
Simple and easy The staff was professional and thoughtful. They covered the cost of my oil change following a misunderstanding. I highly recommend Kelly Infiniti for The staff was professional and thoughtful. They covered the cost of my oil change following a misunderstanding. I highly recommend Kelly Infiniti for all services. More
Attention to detail Brought the car in for check engine light issue; got an answer; then left and read the paperwork and in yellow it indicates drive belt fail, exhaust m Brought the car in for check engine light issue; got an answer; then left and read the paperwork and in yellow it indicates drive belt fail, exhaust mounting fail, transmission fluid fail and more. Never discussed with me....nothing said. Like he never read the second page. More
They make it EASY! It's true Always 5 STAR service. Service department is ALWAYS SO HELPFUL AND FRIENDLY. ON MY 7TH KELLY PURCHASE. LOVE MY Q70L IT IS AMAZING TO DRIVE Always 5 STAR service. Service department is ALWAYS SO HELPFUL AND FRIENDLY. ON MY 7TH KELLY PURCHASE. LOVE MY Q70L IT IS AMAZING TO DRIVE More