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Kelly INFINITI
Danvers, MA
1,077 Reviews
In 1989, Brian Kelly was awarded the very first INFINITI dealership in the world. Based on our reputation, performance for sales, service, and the ever important customer satisfaction, the Japanese automaker determined that the Kelly Automotive Group was the single most deserving company to sell their product line.
We are located at 155 Andover Street, Danvers, Massachusetts. We take pride in our helpful staff and we will do everything to make your new or used INFINITI car buying experience the best you have ever had. We're always happy to help our INFINITI service and parts clients as well.
We have helped many people from the communities of Boston, Lynnfield, Peabody and the greater North Shore area get into the luxury INFINITI vehicle of their dreams and we hope to help you as well in the future.
With a large selection of INFINITI models for local Massachusetts area consumers to choose from, we're sure you'll find the right vehicle for your needs at our dealership. Visit us today or visit us online at our Kelly INFINITI website. Thank you!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:00 AM - 8:00 PM
Tuesday 8:00 AM - 8:00 PM
Wednesday 8:00 AM - 8:00 PM
Thursday 8:00 AM - 8:00 PM
Friday 8:00 AM - 6:00 PM
Saturday 8:00 AM - 6:00 PM
Sunday Closed
Service
Monday 8:00 AM - 6:00 PM
Tuesday 8:00 AM - 6:00 PM
Wednesday 8:00 AM - 6:00 PM
Thursday 8:00 AM - 6:00 PM
Friday 8:00 AM - 5:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 8:00 AM - 6:00 PM
Tuesday 8:00 AM - 6:00 PM
Wednesday 8:00 AM - 6:00 PM
Thursday 8:00 AM - 6:00 PM
Friday 8:00 AM - 5:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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Showing 1,077 reviews
January 16, 2019
Tire blew out My wife's tire blew out on her Infiniti Q50, we had the extended warranty. Pete at infinity of Danvers to care of getting the approval with in 30min a My wife's tire blew out on her Infiniti Q50, we had the extended warranty. Pete at infinity of Danvers to care of getting the approval with in 30min and was in the next morning getting it replaced. Would recommend to anyone, A+++ More
by Nrc1993
Employees Worked With
Pete Jervinis
January 15, 2019
Great service! Very happy with staff . Everyone is friendly and kind .I am on my third Lease and every experience has been great . Love my new QX60 Very happy with staff . Everyone is friendly and kind .I am on my third Lease and every experience has been great . Love my new QX60 More
by Tracie
Employees Worked With
Steve Tkaczyk, Peterson Charles
January 15, 2019
Easy to work with I went on the website and saw a q50 2017. Wilson was able to find me a 2015 same price range loaded vs the one i saw on line. I went on the website and saw a q50 2017. Wilson was able to find me a 2015 same price range loaded vs the one i saw on line. More
by Lynda
Employees Worked With
Wilson, Kell Falite
January 15, 2019
Excellent Service As Usual Awesome service department. Matt Shafman and Frank Falco are the absolute best! Needed some warranty work and new tires. All work completed on time an Awesome service department. Matt Shafman and Frank Falco are the absolute best! Needed some warranty work and new tires. All work completed on time and car was perfectly clean when I picked up. Highly recommend! More
by Heather80
Employees Worked With
Matt Shafman, Frank Falco
January 05, 2019
Mounting snow tires Took 2 5 hours to mount and balance snow tires. That's a very longtime. .will probably go somewhere else next time. Not happy with the switch to less Took 2 5 hours to mount and balance snow tires. That's a very longtime. .will probably go somewhere else next time. Not happy with the switch to less loaner car use. More
by Batmsn
Employees Worked With
I forget
January 04, 2019
Excellent Service Yet Again Upon delivery of my vehicle with a battery drain that was accidental, my Representive Ryan Seely performed admirably as he and his team uncovered sign Upon delivery of my vehicle with a battery drain that was accidental, my Representive Ryan Seely performed admirably as he and his team uncovered significant other maintenance items that were due for work. When this became over a day of time required for the service Ryan worked hard to provide me with a loaner vehicle on short notice which otherwise may have required a rental. My hat is off to Ryan and his team who express the professionalism of the Kelley Motor Group. More
by StanAlger
Employees Worked With
Ryan Seely
January 02, 2019
Great customer service Dave Petillo is great to deal with whenever I visit the dealership. He always takes the time to thoroughly explain issues and if I have concerns he f Dave Petillo is great to deal with whenever I visit the dealership. He always takes the time to thoroughly explain issues and if I have concerns he finds a way to address them fully. I have had on numerous occasions found that an issue that I already paid for was added back to the list of issues I needed to address. This still concerns me and would make me take my car elsewhere for service since my trust has been compromised. However Dave has always tried to make things right. He’s terrific!! Thank you! More
by Infiniticar252
Employees Worked With
Dave Petrillo
January 01, 2019
Great Service Great service and they always put the customer first. Had to leave the car behind for a recall and they were very accommodating on finding the right r Great service and they always put the customer first. Had to leave the car behind for a recall and they were very accommodating on finding the right rental etc. More
by Khurrum42
Employees Worked With
RyAn
December 31, 2018
Purchased 2017 Q70s This is the 3rd Infiniti I have purchased from Kelly Infiniti. I return because the sales process is always honest and strait forward and the service This is the 3rd Infiniti I have purchased from Kelly Infiniti. I return because the sales process is always honest and strait forward and the service after the sale is outstanding. More
by Alan DB
December 21, 2018
Service Awesome tech rep very knowledgeable and courteous researched the problem and resolved the problem in a timely fashion Had to wait a bit but thank as I Awesome tech rep very knowledgeable and courteous researched the problem and resolved the problem in a timely fashion Had to wait a bit but thank as I did not have an appointment but relaxed in the lounge More
by Carl55
Employees Worked With
David perilous
