
Kelly INFINITI
Danvers, MA
Hours
Sales/Showroom
Monday 8:00 AM - 7:00 PM
Tuesday 8:00 AM - 7:00 PM
Wednesday 8:00 AM - 7:00 PM
Thursday 8:00 AM - 7:00 PM
Friday 8:00 AM - 6:00 PM
Saturday 8:00 AM - 6:00 PM
Sunday Closed
Service
Monday 8:00 AM - 6:00 PM
Tuesday 8:00 AM - 6:00 PM
Wednesday 8:00 AM - 6:00 PM
Thursday 8:00 AM - 6:00 PM
Friday 8:00 AM - 5:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 8:00 AM - 6:00 PM
Tuesday 8:00 AM - 6:00 PM
Wednesday 8:00 AM - 6:00 PM
Thursday 8:00 AM - 6:00 PM
Friday 8:00 AM - 5:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 1,079 reviews
Excellent service, as always Victor and the service team continue to do a great job, always a pleasure to work with. I don't feel like they're ever trying to sell me unnecessary Victor and the service team continue to do a great job, always a pleasure to work with. I don't feel like they're ever trying to sell me unnecessary service items or maintenance. More
They make it easy at Infinity! Matt is a pleasure to work with. He can't do enough to make sure your experience is a good one. Everyone that works in Service is very easy to work wi Matt is a pleasure to work with. He can't do enough to make sure your experience is a good one. Everyone that works in Service is very easy to work with but Matt is the best! More
Kelly Infiniti Sets High Standards Kelly Infiniti has consistently impressed me whenever I have had my vehicle, a QX56, serviced. They set high standards on their work and are extremely Kelly Infiniti has consistently impressed me whenever I have had my vehicle, a QX56, serviced. They set high standards on their work and are extremely fair with respect to their service fees. I take my hat off to them and look forward to my future service visits with confidence. More
Brought my QX56 in for service-rear brakes, oil change Excellent service, updates were provided as the work was done. Clean, friendly and very attentive to my needs! David is a pleasure to work with! Excellent service, updates were provided as the work was done. Clean, friendly and very attentive to my needs! David is a pleasure to work with! More
Service appointment Great service. Matt my service advisor is very thorough, businesslike and friendly. He keeps me posted with progress of my service. Very short wait ti Great service. Matt my service advisor is very thorough, businesslike and friendly. He keeps me posted with progress of my service. Very short wait time, nice waiting area. More
Service Department Experience Engine light came on, I spoke with Victor Chaves (Service Advisor), he said to bring it right in, provided a loaner. Great communication and excellent Engine light came on, I spoke with Victor Chaves (Service Advisor), he said to bring it right in, provided a loaner. Great communication and excellent service - highly recommend! More
Great Service! Professional and courtesy. He does a great job from the scheduling to the price. also let me know that i need to do some recommended service for my ca Professional and courtesy. He does a great job from the scheduling to the price. also let me know that i need to do some recommended service for my car before it get worse. More
Great customer service I cant speak for everyone in service because i only use dave, but if they are all like him i would def recommend them to any one. He does a great job I cant speak for everyone in service because i only use dave, but if they are all like him i would def recommend them to any one. He does a great job from the scheduling to the price. The prices espescially for a dealership are very competitive with your local body shops, but the turnaround time and work cant be beat. More
Best Dealership Experience I've Had Professional, extremely courtesy and never make you feel "rushed through." They explain everything with enough detail that you know and trust what th Professional, extremely courtesy and never make you feel "rushed through." They explain everything with enough detail that you know and trust what they're doing. Can't say enough about this dealership--from Dave Labrecque the salesperson to Victor Chaves in Service--always a pleasant experience. More
Once a Kelley Family always a Kelley Family I come from a long line of Kelley buyers. My first car after college was a Kelley Nissan (courtesy of my mom). My aunt bought her jeep from a Kelley d I come from a long line of Kelley buyers. My first car after college was a Kelley Nissan (courtesy of my mom). My aunt bought her jeep from a Kelley dealership. My mom brought two more cars from Kelley one for each of my brothers. My sister and stepfather also bought their cars from a Kelley dealership. In case you haven't been keeping count, across my family, over the last 8 years we have purchased 6 cars all from Kelley dealerships. We are good for almost one car a year. So naturally, when my graduation gift started to kick the bed, I turned to Kelley to help me through the journey of purchasing a new one. And all the experience did for me was reinforce why we are a Kelley family. My rep Peterson Charles was tremendous. Seriously, if you go to this dealership, request him. He was extremely knowledgeable, very straight forward, personable and I always felt like he had my best interest at heart and not only wanted my business but wanted me to have an excellent seamless, no hassle experience with Kelley. And here's the shocker, after the sale, after I signed the paperwork, his attention, his service, his effort didn't waiver. I can tell you one thing, he and Kelley have a loyal customer in me. I will see you in 3 years or so Peterson when I upgrade! Also, the sales manager Cong was really helpful as well. He listened to my needs and made it clear to me that I was a valued customer. He was excellent also! More