
Kelly INFINITI
Danvers, MA
Hours
Sales/Showroom
Monday 8:00 AM - 8:00 PM
Tuesday 8:00 AM - 8:00 PM
Wednesday 8:00 AM - 8:00 PM
Thursday 8:00 AM - 8:00 PM
Friday 8:00 AM - 6:00 PM
Saturday 8:00 AM - 6:00 PM
Sunday Closed
Service
Monday 8:00 AM - 6:00 PM
Tuesday 8:00 AM - 6:00 PM
Wednesday 8:00 AM - 6:00 PM
Thursday 8:00 AM - 6:00 PM
Friday 8:00 AM - 5:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 8:00 AM - 6:00 PM
Tuesday 8:00 AM - 6:00 PM
Wednesday 8:00 AM - 6:00 PM
Thursday 8:00 AM - 6:00 PM
Friday 8:00 AM - 5:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 1,077 reviews
Excellent experience Peterson was excellent throughout our entire purchase process. He was polite, accommodating to our hectic schedules, and flexible in the terms of our Peterson was excellent throughout our entire purchase process. He was polite, accommodating to our hectic schedules, and flexible in the terms of our purchase, especially because we had a trade in which had loan issues. I can't recommend Peterson enough. He changed my view of what a car sales rep is like. I've always dreaded shopping for cars, but this experience was very pleasant and super fast. The other thing I feel is important to mention is that Peterson was extremely knowledgeable about the features of the car. We went from an older car to one that has a bunch of new features. He was so patient in explaining how everything worked. Great overall service, outstanding experience. More
Professional Easy check in for my 30K service on my car. My loaner was ready, and was not kept waiting for the paperwork to be processed. Adam explained all that w Easy check in for my 30K service on my car. My loaner was ready, and was not kept waiting for the paperwork to be processed. Adam explained all that would be done, and whenI returned to pick up my car, all work/future repairs were explained simply and concise . Definitely, a pleasure to do business with, highly recommend all to service their INFINITI at this dealership. More
Great team! What a wonderful experience! Nico my salesperson had been very patient with my questions and concerns on the QX60. I learned a lot about the differenc What a wonderful experience! Nico my salesperson had been very patient with my questions and concerns on the QX60. I learned a lot about the difference between leasing and financing a vehicle which I found very helpful. The rest of the staff at the dealership were great and very personable. I am still in the process of weighing my options and just wanted to relay the great experience I had at Kelly Infiniti. PS: Out of 5 dealerships I've visited in the past month, Kelly Infiniti by far provided the best customer service and advice a customer like myself could ask for. More
Best Dealership Experience I've Had Kelly Infiniti has been extraordinary from the minute I walked into the showroom the first time, through my buying experience, and now when I use thei Kelly Infiniti has been extraordinary from the minute I walked into the showroom the first time, through my buying experience, and now when I use their exceptional Service Dept. Every time i've brought my car in (mostly for routine oil changes) I feel like they really, genuinely still care about the vehicle they sold me--both the mechanical health of the car and my enjoyment of it. Their attention to detail is something I've never experienced before at any other car dealership. Highly recommend Infiniti cars and especially Kelly Infiniti. More
repair I was happy with the service. Dave kept me updated with what was going on with my vehicle the whole time. He really did an excellent job. Great guy. I was happy with the service. Dave kept me updated with what was going on with my vehicle the whole time. He really did an excellent job. Great guy. It was a good experience. More
Quick and courteous service I had my vehicle serviced and was in and out within an hour, no issues. The service is always good when I bring my car in. I had my vehicle serviced and was in and out within an hour, no issues. The service is always good when I bring my car in. More
New Tires Matt in Service was awesome! He worked with my schedule, got me a loaner vehicle and made sure I received the proper discount! Highly recommend buy Matt in Service was awesome! He worked with my schedule, got me a loaner vehicle and made sure I received the proper discount! Highly recommend buying and servicing at Kelly Infiniti! More
Super staff and service!! We have been clients of Kelly Infiniti for over 10 years+ and have always found the staff from reception to sales, maintenance and management to be no We have been clients of Kelly Infiniti for over 10 years+ and have always found the staff from reception to sales, maintenance and management to be nothing but top shelf. We're always greeted warmly and the maintenance staff addresses all issues efficiently and with a smile! Highly recommend Kelly to our business associates, family and friends More
Matt Shafman Every time I bring my car in Matt provides excellent service! He never keeps me waiting. He is professional , friendly and makes customer satisfacti Every time I bring my car in Matt provides excellent service! He never keeps me waiting. He is professional , friendly and makes customer satisfaction his priority! Thank you Matt! You are the BEST! More
Regular service and issue connecting my phone to the car Excellent service as always. No hassle on my standard service and warrantee item which was also an element of my visit. Car was services, issue was re Excellent service as always. No hassle on my standard service and warrantee item which was also an element of my visit. Car was services, issue was repaired, with no reasons to question. More