
Kelly INFINITI
Danvers, MA
Hours
Sales/Showroom
Monday 8:00 AM - 7:00 PM
Tuesday 8:00 AM - 7:00 PM
Wednesday 8:00 AM - 7:00 PM
Thursday 8:00 AM - 7:00 PM
Friday 8:00 AM - 6:00 PM
Saturday 8:00 AM - 6:00 PM
Sunday Closed
Service
Monday 8:00 AM - 6:00 PM
Tuesday 8:00 AM - 6:00 PM
Wednesday 8:00 AM - 6:00 PM
Thursday 8:00 AM - 6:00 PM
Friday 8:00 AM - 5:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 8:00 AM - 6:00 PM
Tuesday 8:00 AM - 6:00 PM
Wednesday 8:00 AM - 6:00 PM
Thursday 8:00 AM - 6:00 PM
Friday 8:00 AM - 5:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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Service Matt is on top of his game could not have been better he arranged taking my car home to get the the computer to reset then took it for a warm up rid Matt is on top of his game could not have been better he arranged taking my car home to get the the computer to reset then took it for a warm up ride so it could get inspected while I was unable to do so More
Victor Chaves are excellent service advisor Thank you Victor Chaves for your excellente service with my car, you are a great service advisor, i aways recomend his services, thank you very much Thank you Victor Chaves for your excellente service with my car, you are a great service advisor, i aways recomend his services, thank you very much More
my alignment took 3 hours My past sales and services was always great, my last service two weeks ago took 3 hours. My mat was a total mess when when I finally got my car back. My past sales and services was always great, my last service two weeks ago took 3 hours. My mat was a total mess when when I finally got my car back..I wasn't too happy. This is the worst experience I have ever had at this dealership. Hopefully, my next service will be much better. More
New to me G37X I felt the cars alignment was out of wack so when I arrived they quickly checked it and then David sat me down. David went over everything and saved m I felt the cars alignment was out of wack so when I arrived they quickly checked it and then David sat me down. David went over everything and saved me money by not doing anything unnecessary. I will always use Kelly Infinity for me car needs. More
Good, but could've been better! This is my 4th Infiniti purchased and serviced at Kelly Infiniti. Past sales and service was always a joy and was well taken care of, but the current This is my 4th Infiniti purchased and serviced at Kelly Infiniti. Past sales and service was always a joy and was well taken care of, but the current service performed was a bit under par. Certain details were lacking and communication was lost. I'm hoping that our relationship will improve from this and everyone will be happy. More
Professional polite and accommadating Adam was wonderful to deal with. He kept me updated on the work being done. When paying he gave me 10 percent off for extra wait time. I was very happ Adam was wonderful to deal with. He kept me updated on the work being done. When paying he gave me 10 percent off for extra wait time. I was very happy Adam and your overall staff at the service center and the nice ladies at the front desk More
Honest , Careing I took my car there they were truthfull careing took good car of my needs a good price got me out as quick as the could 5 star rating in my book I took my car there they were truthfull careing took good car of my needs a good price got me out as quick as the could 5 star rating in my book More
Awful Not only was I treated with no respect, but the car I purchased had broken head lights, drivers side fender put on wrong, broken stud off the wheel, a Not only was I treated with no respect, but the car I purchased had broken head lights, drivers side fender put on wrong, broken stud off the wheel, and the back bumper was replaced prior meaning there was some sort of accident that wasn't disclosed to me, and it had a horrible paint job, the car was sent back to be fixed instantly, no one contacted me for weeks until I reached a higher manager and even then the bumper was made worse and still has to be fixed, but not by them again, two times of messing things up is enough. More
Good Experience - Long wait for checkout on purchase date 3h Great Dealership! Everything went well except it took 3 hours of waiting to get through the payment and delivery process. Otherwise it was a good expe Great Dealership! Everything went well except it took 3 hours of waiting to get through the payment and delivery process. Otherwise it was a good experience. Ryan was a very good salesperson. More
Service visit As usual the service team at Kelly was top notch, even though there was new team member. (Matt) who took the time to understand the history of inform As usual the service team at Kelly was top notch, even though there was new team member. (Matt) who took the time to understand the history of information about my car. They take the time to explain to you what's going on with your car. Dave P. always takes a moment to say hello and make that all my service needs are taken care of. They also call to inform when the car is ready. Keep up the great work. More