
Kelly INFINITI
Danvers, MA
Hours
Sales/Showroom
Monday 8:00 AM - 8:00 PM
Tuesday 8:00 AM - 8:00 PM
Wednesday 8:00 AM - 8:00 PM
Thursday 8:00 AM - 8:00 PM
Friday 8:00 AM - 6:00 PM
Saturday 8:00 AM - 6:00 PM
Sunday Closed
Service
Monday 8:00 AM - 6:00 PM
Tuesday 8:00 AM - 6:00 PM
Wednesday 8:00 AM - 6:00 PM
Thursday 8:00 AM - 6:00 PM
Friday 8:00 AM - 5:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 8:00 AM - 6:00 PM
Tuesday 8:00 AM - 6:00 PM
Wednesday 8:00 AM - 6:00 PM
Thursday 8:00 AM - 6:00 PM
Friday 8:00 AM - 5:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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Oil change et al Whenever I go to Kelly Infiniti, I feel welcome from the moment I enter the service door, to entering the showroom, and the waiting area. I am kept Whenever I go to Kelly Infiniti, I feel welcome from the moment I enter the service door, to entering the showroom, and the waiting area. I am kept informed of the progress of my car's service and how long before my car is ready. The woman at the counter already knows me and greets me with enthusiasm. She asks for my 8 month old granddaughter and wants to see pictures. This is something above and beyond what I expect but it does make my visit friendly. Thank you More
Smooth and Easy! This was a top-notch service experience! From the time I walked in and was warmly greeted by the front desk staff, until the time I left, fully satisf This was a top-notch service experience! From the time I walked in and was warmly greeted by the front desk staff, until the time I left, fully satisfied, this was nothing but a first-rate visit. More
Always a great service team !! Service team does a great job!! It was very busy the day I was serviced but car was ready before day's end Great Team!! Service team does a great job!! It was very busy the day I was serviced but car was ready before day's end Great Team!! More
Excellent service Everything was great. The staff was friendly, efficient and communicative. The waiting area was clean and well stocked with refreshments. My service w Everything was great. The staff was friendly, efficient and communicative. The waiting area was clean and well stocked with refreshments. My service was completed quickly and I was in and out sooner than expected. More
Excellence from the first phone call to the delivery David Petillo walked me through the process and kept me well informed about the evolution of my car service. He was on top and saved me time proactive David Petillo walked me through the process and kept me well informed about the evolution of my car service. He was on top and saved me time proactively doing the state inspection and some small necessary maintenances outside of my radar. As usual the Kelly team delivered a great customer experience. More
Perfect Adam Figueroa is extremely helpful above and beyond his title. He is an asset to Kelly Infiniti. Look forward to future bussiness thanks again Adam Adam Figueroa is extremely helpful above and beyond his title. He is an asset to Kelly Infiniti. Look forward to future bussiness thanks again Adam More
Excellent service It is always a pleasure to come to this dealership. The service team has been professional and friendly any time I brought in my G37. It's also a nice It is always a pleasure to come to this dealership. The service team has been professional and friendly any time I brought in my G37. It's also a nice touch that they vacuum out the car and put it through their car wash before you get it back. Excellent service! More
The best service team. Always knowledgeable, courteous and respectful of time. Never have I been unable to have my two Infiniti's serviced regardless of the time or issues. Always knowledgeable, courteous and respectful of time. Never have I been unable to have my two Infiniti's serviced regardless of the time or issues. More
Great service! The young man (Victor Chaves) was just great. He got us a rental in just a short time, free of charge. The car promised had been returned with damage. The young man (Victor Chaves) was just great. He got us a rental in just a short time, free of charge. The car promised had been returned with damage. Our car was ready when promised and no problems after pick-up. Service at this location is always great! More
very pleased and thank you I've purchased a brand new Q70 from Kelly Infiniti and I couldn't be happier. Came in for oil change and tire rotation. Tire rotation revealed a pro I've purchased a brand new Q70 from Kelly Infiniti and I couldn't be happier. Came in for oil change and tire rotation. Tire rotation revealed a problem with tire. Tire was replaced, by Adam. I have been very satisfied with the quality of service and yes I had one of the easiest transaction ever. Thank you for the great work. More